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Whereas conventional spoken language understanding (SLU) systems map speech to text, and then text to intent, end-to-end SLU systems map speech directly to intent through a single trainable model. Achieving high accuracy with these…

Audio and Speech Processing · Electrical Eng. & Systems 2019-07-26 Loren Lugosch , Mirco Ravanelli , Patrick Ignoto , Vikrant Singh Tomar , Yoshua Bengio

This paper proposes KB-InfoBot -- a multi-turn dialogue agent which helps users search Knowledge Bases (KBs) without composing complicated queries. Such goal-oriented dialogue agents typically need to interact with an external database to…

Computation and Language · Computer Science 2017-04-21 Bhuwan Dhingra , Lihong Li , Xiujun Li , Jianfeng Gao , Yun-Nung Chen , Faisal Ahmed , Li Deng

Progress in Embodied AI has made it possible for end-to-end-trained agents to navigate in photo-realistic environments with high-level reasoning and zero-shot or language-conditioned behavior, but benchmarks are still dominated by…

We present a novel end-to-end trainable neural network model for task-oriented dialog systems. The model is able to track dialog state, issue API calls to knowledge base (KB), and incorporate structured KB query results into system…

Computation and Language · Computer Science 2017-08-22 Bing Liu , Ian Lane

Dialogue data in real scenarios tend to be sparsely available, rendering data-starved end-to-end dialogue systems trained inadequately. We discover that data utilization efficiency in low-resource scenarios can be enhanced by mining…

Computation and Language · Computer Science 2023-05-26 Shimin Li , Xiaotian Zhang , Yanjun Zheng , Linyang Li , Xipeng Qiu

Advances in machine intelligence have enabled conversational interfaces that have the potential to radically change the way humans interact with machines. However, even with the progress in the abilities of these agents, there remain…

Human-Computer Interaction · Computer Science 2019-10-17 Deepali Aneja , Rens Hoegen , Daniel McDuff , Mary Czerwinski

Spoken language understanding, which extracts intents and/or semantic concepts in utterances, is conventionally formulated as a post-processing of automatic speech recognition. It is usually trained with oracle transcripts, but needs to…

Sound · Computer Science 2020-07-30 Viet-Trung Dang , Tianyu Zhao , Sei Ueno , Hirofumi Inaguma , Tatsuya Kawahara

Tuning language models for dialogue generation has been a prevalent paradigm for building capable dialogue agents. Yet, traditional tuning narrowly views dialogue generation as resembling other language generation tasks, ignoring the role…

Computation and Language · Computer Science 2024-05-31 Jian Wang , Chak Tou Leong , Jiashuo Wang , Dongding Lin , Wenjie Li , Xiao-Yong Wei

Generating complex multi-turn goal-oriented dialogue agents is a difficult problem that has seen a considerable focus from many leaders in the tech industry, including IBM, Google, Amazon, and Microsoft. This is in large part due to the…

Dialog management (DM) is a crucial component in a task-oriented dialog system. Given the dialog history, DM predicts the dialog state and decides the next action that the dialog agent should take. Recently, dialog policy learning has been…

Computation and Language · Computer Science 2021-10-26 Yinpei Dai , Huihua Yu , Yixuan Jiang , Chengguang Tang , Yongbin Li , Jian Sun

Dynamic Data selection aims to accelerate training by prioritizing informative samples during online training. However, existing methods typically rely on task-specific handcrafted metrics or static/snapshot-based criteria to estimate…

Machine Learning · Computer Science 2026-05-14 Suorong Yang , Fangjian Su , Hai Gan , Ziqi Ye , Jie Li , Baile Xu , Furao Shen , Soujanya Poria

In this work we give a case study of an embodied machine-learning (ML) powered agent that improves itself via interactions with crowd-workers. The agent consists of a set of modules, some of which are learned, and others heuristic. While…

Artificial Intelligence · Computer Science 2023-01-11 Yuxuan Sun , Ethan Carlson , Rebecca Qian , Kavya Srinet , Arthur Szlam

In this paper, we analyze the performance of a multitask end-to-end transformer model on the task of conversational recommendations, which aim to provide recommendations based on a user's explicit preferences expressed in dialogue. While…

Computation and Language · Computer Science 2023-05-11 Naveen Ram , Dima Kuzmin , Ellie Ka In Chio , Moustafa Farid Alzantot , Santiago Ontanon , Ambarish Jash , Judith Yue Li

We describe a two-step approach for dialogue management in task-oriented spoken dialogue systems. A unified neural network framework is proposed to enable the system to first learn by supervision from a set of dialogue data and then…

Computation and Language · Computer Science 2016-06-09 Pei-Hao Su , Milica Gasic , Nikola Mrksic , Lina Rojas-Barahona , Stefan Ultes , David Vandyke , Tsung-Hsien Wen , Steve Young

How to build and use dialogue data efficiently, and how to deploy models in different domains at scale can be two critical issues in building a task-oriented dialogue system. In this paper, we propose a novel manual-guided dialogue scheme…

Computation and Language · Computer Science 2022-08-17 Ryuichi Takanobu , Hao Zhou , Yankai Lin , Peng Li , Jie Zhou , Minlie Huang

When learning task-oriented dialogue (ToD) agents, reinforcement learning (RL) techniques can naturally be utilized to train dialogue strategies to achieve user-specific goals. Prior works mainly focus on adopting advanced RL techniques to…

Computation and Language · Computer Science 2023-02-22 Yihao Feng , Shentao Yang , Shujian Zhang , Jianguo Zhang , Caiming Xiong , Mingyuan Zhou , Huan Wang

Intent detection is a key part of any Natural Language Understanding (NLU) system of a conversational assistant. Detecting the correct intent is essential yet difficult for email conversations where multiple directives and intents are…

Computation and Language · Computer Science 2022-08-22 Soham Deshmukh , Charles Lee

Most existing approaches for goal-oriented dialogue policy learning used reinforcement learning, which focuses on the target agent policy and simply treat the opposite agent policy as part of the environment. While in real-world scenarios,…

Computation and Language · Computer Science 2020-04-22 Zheng Zhang , Lizi Liao , Xiaoyan Zhu , Tat-Seng Chua , Zitao Liu , Yan Huang , Minlie Huang

Visual recognition systems mounted on autonomous moving agents face the challenge of unconstrained data, but simultaneously have the opportunity to improve their performance by moving to acquire new views of test data. In this work, we…

Computer Vision and Pattern Recognition · Computer Science 2016-08-09 Dinesh Jayaraman , Kristen Grauman

Dialogue policy learning for task-oriented dialogue systems has enjoyed great progress recently mostly through employing reinforcement learning methods. However, these approaches have become very sophisticated. It is time to re-evaluate it.…

Computation and Language · Computer Science 2020-09-22 Ziming Li , Julia Kiseleva , Maarten de Rijke