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Related papers: Towards Knowledge-Based Recommender Dialog System

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Recommendation systems are widely used in e-commerce websites and online platforms to address information overload. However, existing systems primarily rely on historical data and user feedback, making it difficult to capture user intent…

Information Retrieval · Computer Science 2024-02-22 Qian Zhao , Hao Qian , Ziqi Liu , Gong-Duo Zhang , Lihong Gu

Conversational recommendation systems (CRS) aim to recommend suitable items to users through natural language conversation. However, most CRS approaches do not effectively utilize the signal provided by these conversations. They rely…

Computation and Language · Computer Science 2023-05-24 Raghav Gupta , Renat Aksitov , Samrat Phatale , Simral Chaudhary , Harrison Lee , Abhinav Rastogi

Task-oriented dialogue generation is challenging since the underlying knowledge is often dynamic and effectively incorporating knowledge into the learning process is hard. It is particularly challenging to generate both human-like and…

Computation and Language · Computer Science 2022-04-21 Md Rashad Al Hasan Rony , Ricardo Usbeck , Jens Lehmann

Recent advances in pretrained language models (PLMs) have significantly improved conversational recommender systems (CRS), enabling more fluent and context-aware interactions. To further enhance accuracy and mitigate hallucination, many…

Artificial Intelligence · Computer Science 2025-11-18 Yongwen Ren , Chao Wang , Peng Du , Chuan Qin , Dazhong Shen , Hui Xiong

Due to strong capabilities in conducting fluent, multi-turn conversations with users, Large Language Models (LLMs) have the potential to further improve the performance of Conversational Recommender System (CRS). Unlike the aimless…

Information Retrieval · Computer Science 2024-02-05 Jiabao Fang , Shen Gao , Pengjie Ren , Xiuying Chen , Suzan Verberne , Zhaochun Ren

To solve the information explosion problem and enhance user experience in various online applications, recommender systems have been developed to model users preferences. Although numerous efforts have been made toward more personalized…

Information Retrieval · Computer Science 2020-03-03 Qingyu Guo , Fuzhen Zhuang , Chuan Qin , Hengshu Zhu , Xing Xie , Hui Xiong , Qing He

Existing conversational recommendation (CR) systems usually suffer from insufficient item information when conducted on short dialogue history and unfamiliar items. Incorporating external information (e.g., reviews) is a potential solution…

Computation and Language · Computer Science 2021-06-03 Yu Lu , Junwei Bao , Yan Song , Zichen Ma , Shuguang Cui , Youzheng Wu , Xiaodong He

A proactive dialogue system has the ability to proactively lead the conversation. Different from the general chatbots which only react to the user, proactive dialogue systems can be used to achieve some goals, e.g., to recommend some items…

Computation and Language · Computer Science 2021-07-20 Yutao Zhu , Jian-Yun Nie , Kun Zhou , Pan Du , Hao Jiang , Zhicheng Dou

Recommender systems are a valuable tool for software engineers. For example, they can provide developers with a ranked list of files likely to contain a bug, or multiple auto-complete suggestions for a given method stub. However, the way…

Software Engineering · Computer Science 2022-08-02 Christoph Treude

Conversational recommender systems offer the promise of interactive, engaging ways for users to find items they enjoy. We seek to improve conversational recommendation via three dimensions: 1) We aim to mimic a common mode of human…

Computation and Language · Computer Science 2021-12-13 Shuyang Li , Bodhisattwa Prasad Majumder , Julian McAuley

Recent advancements in recommender systems have focused on integrating knowledge graphs (KGs) to leverage their auxiliary information. The core idea of KG-enhanced recommenders is to incorporate rich semantic information for more accurate…

Information Retrieval · Computer Science 2024-07-08 Darnbi Sakong , Viet Hung Vu , Thanh Trung Huynh , Phi Le Nguyen , Hongzhi Yin , Quoc Viet Hung Nguyen , Thanh Tam Nguyen

In recommendation dialogs, humans commonly disclose their preference and make recommendations in a friendly manner. However, this is a challenge when developing a sociable recommendation dialog system, due to the lack of dialog dataset…

Computation and Language · Computer Science 2020-10-09 Shirley Anugrah Hayati , Dongyeop Kang , Qingxiaoyang Zhu , Weiyan Shi , Zhou Yu

Knowledge-grounded conversation (KGC) shows excellent potential to deliver an engaging and informative response. However, existing approaches emphasize selecting one golden knowledge given a particular dialogue context, overlooking the…

Computation and Language · Computer Science 2022-10-25 Xueliang Zhao , Tingchen Fu , Chongyang Tao , Rui Yan

Target-guided response generation enables dialogue systems to smoothly transition a conversation from a dialogue context toward a target sentence. Such control is useful for designing dialogue systems that direct a conversation toward…

Computation and Language · Computer Science 2022-05-20 Prakhar Gupta , Harsh Jhamtani , Jeffrey P. Bigham

This paper proposes a new approach to training recommender systems called deviation-based learning. The recommender and rational users have different knowledge. The recommender learns user knowledge by observing what action users take upon…

Theoretical Economics · Economics 2022-08-22 Junpei Komiyama , Shunya Noda

Explanations accompanied by a recommendation can assist users in understanding the decision made by recommendation systems, which in turn increases a user's confidence and trust in the system. Recently, research has focused on generating…

Computation and Language · Computer Science 2023-08-31 Anthony Colas , Jun Araki , Zhengyu Zhou , Bingqing Wang , Zhe Feng

This work explores unifying knowledge enhanced recommendation with multi-domain recommendation systems in a conversational AI assistant application. Multi-domain recommendation leverages users' interactions in previous domains to improve…

Information Retrieval · Computer Science 2025-03-26 Elan Markowitz , Ziyan Jiang , Fan Yang , Xing Fan , Tony Chen , Greg Ver Steeg , Aram Galstyan

A recommender system aims to recommend items that a user is interested in among many items. The need for the recommender system has been expanded by the information explosion. Various approaches have been suggested for providing meaningful…

Information Retrieval · Computer Science 2018-01-18 Sungwoon Choi , Heonseok Ha , Uiwon Hwang , Chanju Kim , Jung-Woo Ha , Sungroh Yoon

A personalized conversational sales agent could have much commercial potential. E-commerce companies such as Amazon, eBay, JD, Alibaba etc. are piloting such kind of agents with their users. However, the research on this topic is very…

Information Retrieval · Computer Science 2018-06-11 Yueming Sun , Yi Zhang

Conversational recommender systems (CRSs) aim to proactively capture user preferences through natural language dialogue and recommend high-quality items. To achieve this, CRS gathers user preferences via a dialog module and builds user…

Artificial Intelligence · Computer Science 2025-11-12 Zhenye Yang , Jinpeng Chen , Huan Li , Xiongnan Jin , Xuanyang Li , Junwei Zhang , Hongbo Gao , Kaimin Wei , Senzhang Wang
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