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This work proposes a novel approach based on sequence-to-sequence (seq2seq) models for context-aware conversational systems. Exist- ing seq2seq models have been shown to be good for generating natural responses in a data-driven…
In this paper we explain how contextual expectations are generated and used in the task-oriented spoken language understanding system Dialogos. The hard task of recognizing spontaneous speech on the telephone may greatly benefit from the…
We study open domain dialogue generation with dialogue acts designed to explain how people engage in social chat. To imitate human behavior, we propose managing the flow of human-machine interactions with the dialogue acts as policies. The…
The rapidly evolving field of Robotic Process Automation (RPA) has made significant strides in automating repetitive processes, yet its effectiveness diminishes in scenarios requiring spontaneous or unpredictable tasks demanded by users.…
Conversational Machine Reading (CMR) aims at answering questions in a complicated manner. Machine needs to answer questions through interactions with users based on given rule document, user scenario and dialogue history, and ask questions…
Dialogue systems are increasingly using knowledge bases (KBs) storing real-world facts to help generate quality responses. However, as the KBs are inherently incomplete and remain fixed during conversation, it limits dialogue systems'…
Conversational interfaces that allow for intuitive and comprehensive access to digitally stored information remain an ambitious goal. In this thesis, we lay foundations for designing conversational search systems by analyzing the…
Conversation is the natural mode for information exchange in daily life, a spoken conversational interaction for search input and output is a logical format for information seeking. However, the conceptualisation of user-system interactions…
Proactive dialogue systems, related to a wide range of real-world conversational applications, equip the conversational agent with the capability of leading the conversation direction towards achieving pre-defined targets or fulfilling…
We propose novel AI-empowered chat bots for learning as conversation where a user does not read a passage but gains information and knowledge through conversation with a teacher bot. Our information-acquisition-oriented dialogue system…
Automatic question generation can benefit many applications ranging from dialogue systems to reading comprehension. While questions are often asked with respect to long documents, there are many challenges with modeling such long documents.…
In this paper, we propose the beginnings of a formal framework for modeling narrative \textit{qua} narrative. Our framework affords the ability to discuss key qualities of stories and their communication, including the flow of information…
Goal-oriented dialog systems enable users to complete specific goals like requesting information about a movie or booking a ticket. Typically the dialog system pipeline contains multiple ML models, including natural language understanding,…
In the past few years, audiences from different fields witness the achievements of sequence-to-sequence models (e.g., LSTM+attention, Pointer Generator Networks, and Transformer) to enhance dialogue content generation. While content fluency…
Large language models have achieved remarkable capabilities across domains, yet mechanisms underlying sophisticated reasoning remain elusive. Recent reasoning models outperform comparable instruction-tuned models on complex cognitive tasks,…
Progress in text understanding has been driven by large datasets that test particular capabilities, like recent datasets for reading comprehension (Hermann et al., 2015). We focus here on the LAMBADA dataset (Paperno et al., 2016), a word…
Most human interactions occur in the form of spoken conversations where the semantic meaning of a given utterance depends on the context. Each utterance in spoken conversation can be represented by many semantic and speaker attributes, and…
Question answering (QA) systems provide a way of querying the information available in various formats including, but not limited to, unstructured and structured data in natural languages. It constitutes a considerable part of…
Multi-party dialogue machine reading comprehension (MRC) brings tremendous challenge since it involves multiple speakers at one dialogue, resulting in intricate speaker information flows and noisy dialogue contexts. To alleviate such…
The prevalence of mental disorders has become a significant issue, leading to the increased focus on Emotional Support Conversation as an effective supplement for mental health support. Existing methods have achieved compelling results,…