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While automatic response generation for building chatbot systems has drawn a lot of attention recently, there is limited understanding on when we need to consider the linguistic context of an input text in the generation process. The task…

Active learning can play an important role in low-resource settings (i.e., where annotated data is scarce), by selecting which instances may be more worthy to annotate. Most active learning approaches for Machine Translation assume the…

Meta-learning has emerged as a prominent technology for few-shot text classification and has achieved promising performance. However, existing methods often encounter difficulties in drawing accurate class prototypes from support set…

Language identification is a critical component of language processing pipelines (Jauhiainen et al.,2019) and is not a solved problem in real-world settings. We present a lightweight and effective language identifier that is robust to…

Social media provides a mechanism for people to engage with social causes across a range of issues. It also provides a strategic tool to those looking to advance a cause to exchange, promote or publicize their ideas. In such instances, AI…

Urban transit agencies increasingly turn to social media to monitor emerging service risks such as crowding, delays, and safety incidents, yet the signals of concern are sparse, short, and easily drowned by routine chatter. We address this…

Both humans and machines learn the meaning of unknown words through contextual information in a sentence, but not all contexts are equally helpful for learning. We introduce an effective method for capturing the level of contextual…

WARNING: This paper contains examples of offensive materials. To address the proliferation of toxic content on social media, we introduce SMARTER, we introduce SMARTER, a data-efficient two-stage framework for explainable content moderation…

Providing personalized recommendations in an environment where items exhibit ephemerality and temporal relevancy (e.g. in social media) presents a few unique challenges: (1) inductively understanding ephemeral appeal for items in a setting…

Built upon the existing analysis of retrieval heads in large language models, we propose an alternative reranking framework that trains models to estimate passage-query relevance using the attention scores of selected heads. This approach…

Semantic relevance calculation is crucial for e-commerce search engines, as it ensures that the items selected closely align with customer intent. Inadequate attention to this aspect can detrimentally affect user experience and engagement.…

With the increase in online news consumption, to maximize advertisement revenue, news media websites try to attract and retain their readers on their sites. One of the most effective tools for reader engagement is commenting, where news…

With the rise in popularity of public social media and micro-blogging services, most notably Twitter, the people have found a venue to hear and be heard by their peers without an intermediary. As a consequence, and aided by the public…

Meta-learning has emerged as a trending technique to tackle few-shot text classification and achieved state-of-the-art performance. However, existing solutions heavily rely on the exploitation of lexical features and their distributional…

The overwhelming amount and rate of information update in online social media is making it increasingly difficult for users to allocate their attention to their topics of interest, thus there is a strong need for prioritizing news feeds.…

Stance classification determines the attitude, or stance, in a (typically short) text. The task has powerful applications, such as the detection of fake news or the automatic extraction of attitudes toward entities or events in the media.…

Micro-blogging systems such as Twitter expose digital traces of social discourse with an unprecedented degree of resolution of individual behaviors. They offer an opportunity to investigate how a large-scale social system responds to…

Social media user profiling through content analysis is crucial for tasks like misinformation detection, engagement prediction, hate speech monitoring, and user behavior modeling. However, existing profiling techniques, including tweet…

The rampant integration of social media in our every day lives and culture has given rise to fast and easier access to the flow of information than ever in human history. However, the inherently unsupervised nature of social media platforms…

Mining structured knowledge from tweets using named entity recognition (NER) can be beneficial for many down stream applications such as recommendation and intention understanding. With tweet posts tending to be multimodal, multimodal named…