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Comprehending a dialogue requires a model to capture diverse kinds of key information in the utterances, which are either scattered around or implicitly implied in different turns of conversations. Therefore, dialogue comprehension requires…

Computation and Language · Computer Science 2022-03-22 Chao Zhao , Wenlin Yao , Dian Yu , Kaiqiang Song , Dong Yu , Jianshu Chen

When a human communicates with a machine using natural language on the web and online, how can it understand the human's intention and semantic context of their talk? This is an important AI task as it enables the machine to construct a…

Computation and Language · Computer Science 2022-12-22 Soyeon Caren Han , Siqu Long , Henry Weld , Josiah Poon

An important yet rarely tackled problem in dialogue state tracking (DST) is scalability for dynamic ontology (e.g., movie, restaurant) and unseen slot values. We focus on a specific condition, where the ontology is unknown to the state…

Computation and Language · Computer Science 2019-07-09 Guan-Lin Chao , Ian Lane

Previous dialogue summarization datasets mainly focus on open-domain chitchat dialogues, while summarization datasets for the broadly used task-oriented dialogue haven't been explored yet. Automatically summarizing such task-oriented…

Computation and Language · Computer Science 2021-10-26 Lulu Zhao , Fujia Zheng , Keqing He , Weihao Zeng , Yuejie Lei , Huixing Jiang , Wei Wu , Weiran Xu , Jun Guo , Fanyu Meng

Dialogue state tracking plays a crucial role in extracting information in task-oriented dialogue systems. However, preceding research are limited to textual modalities, primarily due to the shortage of authentic human audio datasets. We…

Sound · Computer Science 2023-12-05 Jihyun Lee , Yejin Jeon , Wonjun Lee , Yunsu Kim , Gary Geunbae Lee

Data for human-human spoken dialogues for research and development are currently very limited in quantity, variety, and sources; such data are even scarcer in healthcare. In this work, we investigate fast prototyping of a dialogue…

Dialogue state tracking (DST) plays an important role in task-oriented dialogue systems. However, collecting a large amount of turn-by-turn annotated dialogue data is costly and inefficient. In this paper, we propose a novel turn-level…

Computation and Language · Computer Science 2023-10-24 Zihan Zhang , Meng Fang , Fanghua Ye , Ling Chen , Mohammad-Reza Namazi-Rad

Recent progress in task-oriented neural dialogue systems is largely focused on a handful of languages, as annotation of training data is tedious and expensive. Machine translation has been used to make systems multilingual, but this can…

Computation and Language · Computer Science 2021-09-29 Nikita Moghe , Mark Steedman , Alexandra Birch

Annotating task-oriented dialogues is notorious for the expensive and difficult data collection process. Few-shot dialogue state tracking (DST) is a realistic solution to this problem. In this paper, we hypothesize that dialogue summaries…

Computation and Language · Computer Science 2022-03-04 Jamin Shin , Hangyeol Yu , Hyeongdon Moon , Andrea Madotto , Juneyoung Park

Large language models (LLMs) have demonstrated remarkable performance in zero-shot dialogue state tracking (DST), reducing the need for task-specific training. However, conventional DST benchmarks primarily focus on structured user-agent…

Computation and Language · Computer Science 2025-06-13 Sangmin Song , Juhwan Choi , JungMin Yun , YoungBin Kim

Sequence-to-sequence state-of-the-art systems for dialogue state tracking (DST) use the full dialogue history as input, represent the current state as a list with all the slots, and generate the entire state from scratch at each dialogue…

Computation and Language · Computer Science 2024-10-17 Pietro Lesci , Yoshinari Fujinuma , Momchil Hardalov , Chao Shang , Yassine Benajiba , Lluis Marquez

In a spoken dialogue system, dialogue state tracker (DST) components track the state of the conversation by updating a distribution of values associated with each of the slots being tracked for the current user turn, using the interactions…

Computation and Language · Computer Science 2019-07-29 Rylan Conway , Lambert Mathias

Dialogue State Tracking (DST) is a key part of task-oriented dialogue systems, identifying important information in conversations. However, its accuracy drops significantly in spoken dialogue environments due to named entity errors from…

Computation and Language · Computer Science 2025-10-31 Jihyun Lee , Solee Im , Wonjun Lee , Gary Geunbae Lee

Dialogue state tracking (DST) is an important part of a spoken dialogue system. Existing DST models either ignore temporal feature dependencies across dialogue turns or fail to explicitly model temporal state dependencies in a dialogue. In…

Computation and Language · Computer Science 2020-10-06 Junfan Chen , Richong Zhang , Yongyi Mao , Jie Xu

Spoken Language Understanding (SLU) is a key component of goal oriented dialogue systems that would parse user utterances into semantic frame representations. Traditionally SLU does not utilize the dialogue history beyond the previous…

Computation and Language · Computer Science 2017-07-11 Ankur Bapna , Gokhan Tur , Dilek Hakkani-Tur , Larry Heck

Dialog state tracking (DST) suffers from severe data sparsity. While many natural language processing (NLP) tasks benefit from transfer learning and multi-task learning, in dialog these methods are limited by the amount of available data…

Computation and Language · Computer Science 2020-11-19 Michael Heck , Carel van Niekerk , Nurul Lubis , Christian Geishauser , Hsien-Chin Lin , Marco Moresi , Milica Gašić

Depression-diagnosis-oriented chat aims to guide patients in self-expression to collect key symptoms for depression detection. Recent work focuses on combining task-oriented dialogue and chitchat to simulate the interview-based depression…

Human-Computer Interaction · Computer Science 2025-08-21 Yiyang Gu , Yougen Zhou , Qin Chen , Ningning Zhou , Jie Zhou , Aimin Zhou , Liang He

Estimation of a model's confidence on its outputs is critical for Conversational AI systems based on large language models (LLMs), especially for reducing hallucination and preventing over-reliance. In this work, we provide an exhaustive…

Computation and Language · Computer Science 2024-09-24 Yi-Jyun Sun , Suvodip Dey , Dilek Hakkani-Tur , Gokhan Tur

An ideal dialogue system requires continuous skill acquisition and adaptation to new tasks while retaining prior knowledge. Dialogue State Tracking (DST), vital in these systems, often involves learning new services and confronting…

Computation and Language · Computer Science 2024-10-17 Yujie Feng , Bo Liu , Xiaoyu Dong , Zexin Lu , Li-Ming Zhan , Albert Y. S. Lam , Xiao-Ming Wu

Spoken dialogue systems typically use a list of top-N ASR hypotheses for inferring the semantic meaning and tracking the state of the dialogue. However ASR graphs, such as confusion networks (confnets), provide a compact representation of a…

Computation and Language · Computer Science 2022-04-11 Vaishali Pal , Fabien Guillot , Manish Shrivastava , Jean-Michel Renders , Laurent Besacier