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Automatically associating social media posts with topics is an important prerequisite for effective search and recommendation on many social media platforms. However, topic classification of such posts is quite challenging because of (a) a…

Computation and Language · Computer Science 2022-05-04 Vivek Kulkarni , Kenny Leung , Aria Haghighi

A crucial and time-sensitive task when any disaster occurs is to rescue victims and distribute resources to the right groups and locations. This task is challenging in populated urban areas, due to the huge burst of help requests generated…

Machine Learning · Computer Science 2018-11-14 Long Nguyen , Zhou Yang , Jiazhen Zhu , Jia Li , Fang Jin

Mental health poses a significant challenge for an individual's well-being. Text analysis of rich resources, like social media, can contribute to deeper understanding of illnesses and provide means for their early detection. We tackle a…

Computation and Language · Computer Science 2020-03-18 Ivan Sekulić , Michael Strube

Social media plays increasingly significant roles in disaster response, but effectively leveraging social media for rescue is challenging. This study analyzed rescue requests on Twitter during the 2017 Hurricane Harvey, in which many…

Social and Information Networks · Computer Science 2021-11-16 Lei Zou , Danqing Liao , Nina S. N. Lam , Michelle Meyer , Nasir G. Gharaibeh , Heng Cai , Bing Zhou , Dongying Li

We investigate different strategies for automatic offensive language classification on German Twitter data. For this, we employ a sequentially combined BiLSTM-CNN neural network. Based on this model, three transfer learning tasks to improve…

Computation and Language · Computer Science 2018-11-08 Gregor Wiedemann , Eugen Ruppert , Raghav Jindal , Chris Biemann

Social media has become a critical source of situational awareness during disasters, providing real-time insights into evolving impacts and emerging needs. To support crisis response at scale, recent work has increasingly leveraged large…

Computers and Society · Computer Science 2026-05-05 Timothy Douglas , Roben Delos Reyes , Asanobu Kitamoto

Social media classification tasks (e.g., tweet sentiment analysis, tweet stance detection) are challenging because social media posts are typically short, informal, and ambiguous. Thus, training on tweets is challenging and demands…

Computation and Language · Computer Science 2023-02-21 Shizhe Diao , Sedrick Scott Keh , Liangming Pan , Zhiliang Tian , Yan Song , Tong Zhang

This paper introduces a novel deep learning framework including a lexicon-based approach for sentence-level prediction of sentiment label distribution. We propose to first apply semantic rules and then use a Deep Convolutional Neural…

Computation and Language · Computer Science 2017-06-27 Huy Nguyen , Minh-Le Nguyen

In recent work, we identified and studied a small cohort of Twitter users whose pregnancies with birth defect outcomes could be observed via their publicly available tweets. Exploiting social media's large-scale potential to complement the…

Computation and Language · Computer Science 2019-10-03 Ari Z. Klein , Abeed Sarker , Davy Weissenbacher , Graciela Gonzalez-Hernandez

Given the paramount importance of safety in the aviation industry, even minor operational anomalies can have significant consequences. Comprehensive documentation of incidents and accidents serves to identify root causes and propose safety…

Machine Learning · Computer Science 2025-01-23 Aziida Nanyonga , Hassan Wasswa , Graham Wild

During natural disasters, people often use social media platforms such as Twitter to ask for help, to provide information about the disaster situation, or to express contempt about the unfolding event or public policies and guidelines. This…

Computation and Language · Computer Science 2023-08-17 Tiberiu Sosea , Junyi Jessy Li , Cornelia Caragea

Fast disaster impact reporting is crucial in planning humanitarian assistance. Large Language Models (LLMs) are well known for their ability to write coherent text and fulfill a variety of tasks relevant to impact reporting, such as…

Artificial Intelligence · Computer Science 2023-11-07 Grace Colverd , Paul Darm , Leonard Silverberg , Noah Kasmanoff

This paper presents our research on leveraging social media Big Data and AI to support hurricane disaster emergency response. The current practice of hurricane emergency response for rescue highly relies on emergency call centres. The more…

Artificial Intelligence · Computer Science 2021-06-15 Jingwei Huang , Wael Khallouli , Ghaith Rabadi , Mamadou Seck

Twitter has been heavily used as an important channel for communicating and discussing about events in real-time. In such major events, many uninformative tweets are also published rapidly by many users, making it hard to follow the events.…

Computation and Language · Computer Science 2021-01-15 Renato Stoffalette João

Depression is a major global public health challenge and its early identification is crucial. Social media data provides a new perspective for depression detection, but existing methods face limitations such as insufficient accuracy,…

Artificial Intelligence · Computer Science 2026-01-12 Yukun Yang

The analysis of natural disasters such as floods in a timely manner often suffers from limited data due to coarsely distributed sensors or sensor failures. At the same time, a plethora of information is buried in an abundance of images of…

Computer Vision and Pattern Recognition · Computer Science 2020-11-12 Björn Barz , Kai Schröter , Ann-Christin Kra , Joachim Denzler

In contrast to much previous work that has focused on location classification of tweets restricted to a specific country, here we undertake the task in a broader context by classifying global tweets at the country level, which is so far…

Information Retrieval · Computer Science 2017-04-26 Arkaitz Zubiaga , Alex Voss , Rob Procter , Maria Liakata , Bo Wang , Adam Tsakalidis

In this paper we propose four deep recurrent architectures to tackle the task of offensive tweet detection as well as further classification into targeting and subject of said targeting. Our architectures are based on LSTMs and GRUs, we…

Computation and Language · Computer Science 2019-03-22 Aleix Cambray , Norbert Podsadowski

The Shout Crisis Text Line provides individuals undergoing mental health crises an opportunity to have an anonymous text message conversation with a trained Crisis Volunteer (CV). This project partners with Shout and its parent…

Machine Learning · Computer Science 2021-10-27 Daniel Cahn

Large language model-powered chatbots have transformed how people seek information, especially in high-stakes contexts like mental health. Despite their support capabilities, safe detection and response to crises such as suicidal ideation…

Computation and Language · Computer Science 2026-04-09 Adrian Arnaiz-Rodriguez , Miguel Baidal , Erik Derner , Jenn Layton Annable , Mark Ball , Mark Ince , Elvira Perez Vallejos , Nuria Oliver