Related papers: Improving IT Support by Enhancing Incident Managem…
Multimodal sentiment analysis is an important area for understanding the user's internal states. Deep learning methods were effective, but the problem of poor interpretability has gradually gained attention. Previous works have attempted to…
The integration of information across multiple modalities and across time is a promising way to enhance the emotion recognition performance of affective systems. Much previous work has focused on instantaneous emotion recognition. The 2018…
Users use Issue Tracking Systems to keep track and manage issue reports in their repositories. An issue is a rich source of software information that contains different reports including a problem, a request for new features, or merely a…
Image-based multi-object detection (MOD) and multi-object tracking (MOT) are advancing at a fast pace. A variety of 2D and 3D MOD and MOT methods have been developed for monocular and stereo cameras. Road safety analysis can benefit from…
Managing support tickets in large, multi-product organizations is difficult. Failure to meet the expectations of customers can lead to the escalation of support tickets, which is costly for IBM in terms of customer relationships and…
Audiovisual data is everywhere in this digital age, which raises higher requirements for the deep learning models developed on them. To well handle the information of the multi-modal data is the key to a better audiovisual modal. We observe…
Traditional psychological evaluations rely heavily on human observation and interpretation, which are prone to subjectivity, bias, fatigue, and inconsistency. To address these limitations, this work presents a multimodal emotion recognition…
Multimodal machine translation involves drawing information from more than one modality, based on the assumption that the additional modalities will contain useful alternative views of the input data. The most prominent tasks in this area…
Despite recent advances in Computer Vision and Artificial Intelligence (AI), AI-assisted video solutions have struggled to penetrate real-world urban environments due to significant concerns regarding privacy, ethical risks, and technical…
Traffic accident analysis is pivotal for enhancing public safety and developing road regulations. Traditional approaches, although widely used, are often constrained by manual analysis processes, subjective decisions, uni-modal outputs, as…
Enterprise AI Assistants are increasingly deployed in domains where accuracy is paramount, making each erroneous output a potentially significant incident. This paper presents a comprehensive framework for monitoring, benchmarking, and…
Comprehensive IT support teams in large scale organizations require more man power for handling engagement and requests of employees from different channels on a 24*7 basis. Automated email technical queries help desk is proposed to have…
Most existing multimodal machine translation (MMT) datasets are predominantly composed of static images or short video clips, lacking extensive video data across diverse domains and topics. As a result, they fail to meet the demands of…
Domain adaptation of 3D portraits has gained more and more attention. However, the transfer mechanism of existing methods is mainly based on vision or language, which ignores the potential of vision-language combined guidance. In this…
This research presents a novel multimodal data fusion methodology for pain behavior recognition, integrating statistical correlation analysis with human-centered insights. Our approach introduces two key innovations: 1) integrating…
While certain industrial sectors (e.g., aviation) have a long history of mandatory incident reporting complete with analytical findings, the practice of artificial intelligence (AI) safety benefits from no such mandate and thus analyses…
Think-Aloud Computing, a method for capturing users' verbalized thoughts during software tasks, allows eliciting rich contextual insights into evolving intentions, struggles, and decision-making processes of users in real-time. However,…
In modern advanced emergency management systems many solutions for decision support have been provided as attempts to support humans to take important decisions for the critical situations recovery. The critical situation detection is a…
This paper introduces a multi-agent application system designed to enhance office collaboration efficiency and work quality. The system integrates artificial intelligence, machine learning, and natural language processing technologies,…
Intelligent transportation systems (ITSs) and other smart-city technologies are increasingly advancing in capability and complexity. While simulation environments continue to improve, their fidelity and ease of use can quickly degrade as…