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Related papers: CAiRE: An Empathetic Neural Chatbot

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The study illustrates a first step towards an ongoing work aimed at developing a dataset of dialogues potentially useful for customer service conversation management between humans and AI chatbots. The approach exploits ChatGPT 3.5 to…

Human-Computer Interaction · Computer Science 2025-01-03 Alfredo Cuzzocrea , Giovanni Pilato , Pablo Garcia Bringas

Campus climate surveys play a pivotal role in capturing how students, faculty, and staff experience university life, yet traditional methods frequently suffer from low participation and minimal follow-up. We present TigerGPT, a new AI…

Human-Computer Interaction · Computer Science 2025-04-22 Jinwen Tang , Songxi Chen , Yi Shang

Social interactions promote well-being, yet barriers like geographic distance, time limitations, and mental health conditions can limit face-to-face interactions. Emotionally responsive AI systems, such as chatbots, offer new opportunities…

Human-Computer Interaction · Computer Science 2025-10-28 Mahnaz Roshanaei , Rezvaneh Rezapour , Magy Seif El-Nasr

Generative models have advanced rapidly, enabling impressive talking head generation that brings AI to life. However, most existing methods focus solely on one-way portrait animation. Even the few that support bidirectional conversational…

Audio and Speech Processing · Electrical Eng. & Systems 2025-11-25 Haijie Yang , Zhenyu Zhang , Hao Tang , Jianjun Qian , Jian Yang

End-to-end spoken dialogue models such as GPT-4o-audio have recently garnered significant attention in the speech domain. However, the evaluation of spoken dialogue models' conversational performance has largely been overlooked. This is…

Audio and Speech Processing · Electrical Eng. & Systems 2025-09-24 Shengpeng Ji , Tianle Liang , Yangzhuo Li , Jialong Zuo , Minghui Fang , Jinzheng He , Yifu Chen , Zhengqing Liu , Ziyue Jiang , Xize Cheng , Siqi Zheng , Jin Xu , Junyang Lin , Zhou Zhao

Building multi-turn information-seeking conversation systems is an important and challenging research topic. Although several advanced neural text matching models have been proposed for this task, they are generally not efficient for…

Computation and Language · Computer Science 2018-06-15 Minghui Qiu , Liu Yang , Feng Ji , Weipeng Zhao , Wei Zhou , Jun Huang , Haiqing Chen , W. Bruce Croft , Wei Lin

The delivery of mental health interventions via ubiquitous devices has shown much promise. A conversational chatbot is a promising oracle for delivering appropriate just-in-time interventions. However, designing emotionally-aware agents,…

Human-Computer Interaction · Computer Science 2019-07-24 Asma Ghandeharioun , Daniel McDuff , Mary Czerwinski , Kael Rowan

Empathy is an important characteristic to be considered when building a more intelligent and humanized dialogue agent. However, existing methods did not fully comprehend empathy as a complex process involving three aspects: cognition,…

Computation and Language · Computer Science 2023-02-23 Pan Gao , Donghong Han , Rui Zhou , Xuejiao Zhang , Zikun Wang

Advances in machine intelligence have enabled conversational interfaces that have the potential to radically change the way humans interact with machines. However, even with the progress in the abilities of these agents, there remain…

Human-Computer Interaction · Computer Science 2019-10-17 Deepali Aneja , Rens Hoegen , Daniel McDuff , Mary Czerwinski

The objective of this work is to train a chatbot capable of solving evolving problems through conversing with a user about a problem the chatbot cannot directly observe. The system consists of a virtual problem (in this case a simple game),…

Artificial Intelligence · Computer Science 2024-01-12 Michael Free , Andrew Langworthy , Mary Dimitropoulaki , Simon Thompson

The consistency of a response to a given post at semantic-level and emotional-level is essential for a dialogue system to deliver human-like interactions. However, this challenge is not well addressed in the literature, since most of the…

Computation and Language · Computer Science 2021-04-12 Wei Wei , Jiayi Liu , Xianling Mao , Guibin Guo , Feida Zhu , Pan Zhou , Yuchong Hu , Shanshan Feng

Current conversational AI systems often provide generic, one-size-fits-all interactions that overlook individual user characteristics and lack adaptive dialogue management. To address this gap, we introduce \textbf{HumAIne-chatbot}, an…

Human-Computer Interaction · Computer Science 2025-09-25 Georgios Makridis , George Fragiadakis , Jorge Oliveira , Tomaz Saraiva , Philip Mavrepis , Georgios Fatouros , Dimosthenis Kyriazis

This article proposes an embodied conversational agent named Arthur. In addition to being able to talk to a person (using text and voice), he is also able to recognize the person he is talking to and detect his/her expressed emotion through…

Human-Computer Interaction · Computer Science 2021-04-28 Paulo Knob , Willian S. Dias , Natanael Kuniechick , Joao Moraes , Soraia Raupp Musse

Empathetic conversation is psychologically supposed to be the result of conscious alignment and interaction between the cognition and affection of empathy. However, existing empathetic dialogue models usually consider only the affective…

Artificial Intelligence · Computer Science 2023-05-16 Jinfeng Zhou , Chujie Zheng , Bo Wang , Zheng Zhang , Minlie Huang

We propose novel AI-empowered chat bots for learning as conversation where a user does not read a passage but gains information and knowledge through conversation with a teacher bot. Our information-acquisition-oriented dialogue system…

Computation and Language · Computer Science 2022-05-31 Pengshan Cai , Hui Wan , Fei Liu , Mo Yu , Hong Yu , Sachindra Joshi

This work aims to create a multimodal AI system that chats with humans and shares relevant photos. While earlier works were limited to dialogues about specific objects or scenes within images, recent works have incorporated images into…

Computation and Language · Computer Science 2023-05-08 Min Young Lee

The conversational agents is one of the most interested topics in computer science field in the recent decade. Which can be composite from more than one subject in this field, which you need to apply Natural Language Processing Concepts and…

Computation and Language · Computer Science 2022-01-19 Moataz Mohammed , Mostafa M. Aref

Conversational agents have traditionally been developed for either task-oriented dialogue (TOD) or open-ended chitchat, with limited progress in unifying the two. Yet, real-world conversations naturally involve fluid transitions between…

Computation and Language · Computer Science 2025-11-13 Yejin Yoon , Yuri Son , Namyoung So , Minseo Kim , Minsoo Cho , Chanhee Park , Seungshin Lee , Taeuk Kim

Recent advancements in Large Audio Language Models (LALMs) have demonstrated exceptional performance in speech recognition and translation. However, existing models often suffer from a disconnect between perception and expression, resulting…

Sound · Computer Science 2026-03-02 Yueran Hou , Peilei Jia , Zihan Sun , Qihang Lu , Wenbing Yang , Yingming Gao , Ya Li , Jun Gao

From the last decade, researchers in the field of machine learning (ML) and assistive developmental robotics (ADR) have taken an interest in artificial empathy (AE) as a possible future paradigm for human-robot interaction (HRI). Humans…

Robotics · Computer Science 2023-10-03 Sharjeel Tahir , Syed Afaq Shah , Jumana Abu-Khalaf