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Goal-oriented chatbots are essential for automating user tasks, such as booking flights or making restaurant reservations. A key component of these systems is Dialogue State Tracking (DST), which interprets user intent and maintains the…
The task of dialog management is commonly decomposed into two sequential subtasks: dialog state tracking and dialog policy learning. In an end-to-end dialog system, the aim of dialog state tracking is to accurately estimate the true dialog…
Sequence-to-sequence state-of-the-art systems for dialogue state tracking (DST) use the full dialogue history as input, represent the current state as a list with all the slots, and generate the entire state from scratch at each dialogue…
Large language models (LLMs) have demonstrated remarkable performance in zero-shot dialogue state tracking (DST), reducing the need for task-specific training. However, conventional DST benchmarks primarily focus on structured user-agent…
Dialogue State Tracking (DST) is a key part of task-oriented dialogue systems, identifying important information in conversations. However, its accuracy drops significantly in spoken dialogue environments due to named entity errors from…
For spoken dialog systems to conduct fluid conversational interactions with users, the systems must be sensitive to turn-taking cues produced by a user. Models should be designed so that effective decisions can be made as to when it is…
Dialogue state tracking (DST) is an important step in dialogue management to keep track of users' beliefs. Existing works fine-tune all language model (LM) parameters to tackle the DST task, which requires significant data and computing…
Designed for tracking user goals in dialogues, a dialogue state tracker is an essential component in a dialogue system. However, the research of dialogue state tracking has largely been limited to unimodality, in which slots and slot values…
Task-oriented dialogue systems have been plagued by the difficulties of obtaining large-scale and high-quality annotated conversations. Furthermore, most of the publicly available datasets only include written conversations, which are…
We investigate the problem of multi-domain Dialogue State Tracking (DST) with open vocabulary, which aims to extract the state from the dialogue. Existing approaches usually concatenate previous dialogue state with dialogue history as the…
Dialogue disentanglement aims to detach the chronologically ordered utterances into several independent sessions. Conversation utterances are essentially organized and described by the underlying discourse, and thus dialogue disentanglement…
Task oriented dialogue systems rely heavily on specialized dialogue state tracking (DST) modules for dynamically predicting user intent throughout the conversation. State-of-the-art DST models are typically trained in a supervised manner…
This paper introduces the Seventh Dialog System Technology Challenges (DSTC), which use shared datasets to explore the problem of building dialog systems. Recently, end-to-end dialog modeling approaches have been applied to various dialog…
In this work, we approach spoken Dialogue State Tracking (DST) by bridging the representation spaces of speech encoders and LLMs via a small connector module, with a focus on fully open-sourced and open-data components (WavLM-large, OLMo).…
Dialogue state tracking (DST) aims to record user queries and goals during a conversational interaction achieved by maintaining a predefined set of slots and their corresponding values. Current approaches decide slot values opaquely, while…
As large language models (LLMs) increasingly permeate daily lives, there is a growing demand for real-time interactions that mirror human conversations. Traditional turn-based chat systems driven by LLMs prevent users from verbally…
Dialogue systems have attracted more and more attention. Recent advances on dialogue systems are overwhelmingly contributed by deep learning techniques, which have been employed to enhance a wide range of big data applications such as…
Recent LLMs have enabled significant advancements for conversational agents. However, they are also well known to hallucinate, producing responses that seem plausible but are factually incorrect. On the other hand, users tend to over-rely…
This work investigates the task-oriented dialogue problem in mixed-domain settings. We study the effect of alternating between different domains in sequences of dialogue turns using two related state-of-the-art dialogue systems. We first…
Full-duplex spoken dialogue models (SDMs) can listen and speak simultaneously, enabling interaction dynamics closer to human conversation than turn-based systems. Inspired by neural coupling in human communication, we study how such models…