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Embedding-based neural retrieval (EBR) is an effective search retrieval method in product search for tackling the vocabulary gap between customer search queries and products. The initial launch of our EBR system at Walmart yielded…

The quality of non-default ranking on e-commerce platforms, such as based on ascending item price or descending historical sales volume, often suffers from acute relevance problems, since the irrelevant items are much easier to be exposed…

Traditional ranking systems optimize offline proxy objectives that rely on oversimplified assumptions about user behavior, often neglecting factors such as position bias and item diversity. Consequently, these models fail to improve true…

In web search and recommendation systems, user clicks are widely used to train ranking models. However, click data is heavily biased, i.e., users tend to click higher-ranked items (position bias), choose only what was shown to them…

Relevance judgments are crucial for evaluating information retrieval systems, but traditional human-annotated labels are time-consuming and expensive. As a result, many researchers turn to automatic alternatives to accelerate method…

Learning to Rank (LTR) from user interactions is challenging as user feedback often contains high levels of bias and noise. At the moment, two methodologies for dealing with bias prevail in the field of LTR: counterfactual methods that…

In a number of information retrieval applications (e.g., patent search, literature review, due diligence, etc.), preventing false negatives is more important than preventing false positives. However, approaches designed to reduce review…

Large-scale supervised data is essential for training modern ranking models, but obtaining high-quality human annotations is costly. Click data has been widely used as a low-cost alternative, and with recent advances in large language…

Learning to Rank (LTR) technique is ubiquitous in the Information Retrieval system nowadays, especially in the Search Ranking application. The query-item relevance labels typically used to train the ranking model are often noisy…

As Learning-to-Rank (LTR) approaches primarily seek to improve ranking quality, their output scores are not scale-calibrated by design. This fundamentally limits LTR usage in score-sensitive applications. Though a simple multi-objective…

Conventional methods for query autocompletion aim to predict which completed query a user will select from a list. A shortcoming of this approach is that users often do not know which query will provide the best retrieval performance on the…

In product search, users tend to browse results on multiple search result pages (SERPs) (e.g., for queries on clothing and shoes) before deciding which item to purchase. Users' clicks can be considered as implicit feedback which indicates…

In e-commerce platforms such as Amazon and TaoBao, ranking items in a search session is a typical multi-step decision-making problem. Learning to rank (LTR) methods have been widely applied to ranking problems. However, such methods often…

Implicit feedback data, such as user clicks, is commonly used in learning-to-rank (LTR) systems because it is easy to collect and it often reflects user preferences. However, this data is prone to various biases, and training an LTR…

Click-based learning to rank (LTR) tackles the mismatch between click frequencies on items and their actual relevance. The approach of previous work has been to assume a model of click behavior and to subsequently introduce a method for…

Ranking models are extensively used in e-commerce for relevance estimation. These models often suffer from poor interpretability and no scale calibration, particularly when trained with typical ranking loss functions. This paper addresses…

Probabilistic learning to rank (LTR) has been the dominating approach for optimizing the ranking metric, but cannot maximize long-term rewards. Reinforcement learning models have been proposed to maximize user long-term rewards by…

While China has become the biggest online market in the world with around 1 billion internet users, Baidu runs the world largest Chinese search engine serving more than hundreds of millions of daily active users and responding billions…

This study deeply explores the application of large language model (LLM) in personalized recommendation system of e-commerce. Aiming at the limitations of traditional recommendation algorithms in processing large-scale and multi-dimensional…

It is a well-known challenge to learn an unbiased ranker with biased feedback. Unbiased learning-to-rank(LTR) algorithms, which are verified to model the relative relevance accurately based on noisy feedback, are appealing candidates and…