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App store mining has proven to be a promising technique for requirements elicitation as companies can gain valuable knowledge to maintain and evolve existing apps. However, despite first advancements in using mining techniques for…

Software Engineering · Computer Science 2019-09-26 Tahira Iqbal , Norbert Seyff , Daniel Mendez Fernández

Mobile applications (apps) have become an essential part of everyday life, offering convenient access to services such as banking, healthcare, and shopping. With these apps handling sensitive personal and financial data, ensuring their…

Cryptography and Security · Computer Science 2024-08-20 Anthony Peruma , Timothy Huo , Ana Catarina Araújo , Jake Imanaka , Rick Kazman

Mobile apps have exploded in popularity, encouraging developers to provide content to the massive user base of the main app stores. Although there exist automated techniques that can classify user comments into various topics with high…

Software Engineering · Computer Science 2017-07-18 Zahra Shakeri Hossein Abad , Shane D. V. Sims , Abdullah Cheema , Montasir B. Nasir , Payal Harisinghani

With the proliferation of digital infrastructure, there is a plethora of demand for internet services, which makes the wireless communications industry highly competitive. Thus internet service providers (ISPs) must ensure that their…

Computers and Society · Computer Science 2020-08-18 Suchithra Rajendran , John Fennewald

The age of technology has created a huge market for smartphones and Apps usage and a new generation has been created based on knowledge sharing. Now knowledge has been made easily accessible by Apps but; are users even aware of the…

Computers and Society · Computer Science 2018-04-19 Akosua Boakyewaa Teye , Ezer Osei Yeboah-Boateng

Viewing social apps as sociotechnical systems makes clear that they are not mere pieces of technology but mediate human interaction and may unintentionally enable harmful behaviors like online harassment. As more users interact through…

Computers and Society · Computer Science 2025-11-18 Sanjana Cheerla , Vaibhav Garg , Saikath Bhattacharya , Munindar P. Singh

Android applications collecting data from users must protect it according to the current legal frameworks. Such data protection has become even more important since the European Union rolled out the General Data Protection Regulation…

Software Engineering · Computer Science 2024-02-13 Mugdha Khedkar , Eric Bodden

Synthesis tools have seen significant success in recent times. However, past approaches often require a complete and accurate embedding of the source language in the logic of the underlying solver, an approach difficult for industrial-grade…

Programming Languages · Computer Science 2023-04-26 Sankha Narayan Guria , Jeffrey S. Foster , David Van Horn

User-generated reviews serve as crucial references in shopper's decision-making process. Moreover, they improve product sales and validate the reputation of the website as a whole. Thus, it becomes important to design reviews ranking…

Information Retrieval · Computer Science 2020-09-08 Akhil Sai Peddireddy

Fragmentation is a serious problem in the Android ecosystem. This problem is mainly caused by the fast evolution of the system itself and the various customizations independently maintained by different smartphone manufacturers. Many…

Software Engineering · Computer Science 2022-06-01 Pei Liu , Yanjie Zhao , Haipeng Cai , Mattia Fazzini , John Grundy , Li Li

Mobile (cellular) networks enable innovation, but can also stifle it and lead to user frustration when network performance falls below expectations. As mobile networks become the predominant method of Internet access, developer, research,…

Networking and Internet Architecture · Computer Science 2016-11-17 Utkarsh Goel , Mike P. Wittie , Kimberly C. Claffy , Andrew Le

Reviews of products or services on Internet marketplace websites contain a rich amount of information. Users often wish to survey reviews or review snippets from the perspective of a certain aspect, which has resulted in a large body of…

Computation and Language · Computer Science 2020-06-05 Christopher Mitcheltree , Skyler Wharton , Avneesh Saluja

The Android middleware, in particular the so-called systemserver, is a crucial and central component to Android's security and robustness. To understand whether the systemserver provides the demanded security properties, it has to be…

Cryptography and Security · Computer Science 2021-10-13 Oliver Schranz , Sebastian Weisgerber , Erik Derr , Michael Backes , Sven Bugiel

As customer feedback becomes increasingly central to strategic growth, the ability to derive actionable insights from unstructured reviews is essential. While traditional AI-driven systems excel at predicting user preferences, far less work…

Artificial Intelligence · Computer Science 2026-01-21 Siddhartha Krothapalli , Kartikey Singh Bhandari , Tridib Kumar Das , Praveen Kumar , Naveen Suravarpu , Pratik Narang

This paper fills a gap in aspect-based sentiment analysis and aims to present a new method for preparing and analysing texts concerning opinion and generating user-friendly descriptive reports in natural language. We present a comprehensive…

Computation and Language · Computer Science 2017-09-15 Łukasz Augustyniak , Krzysztof Rajda , Tomasz Kajdanowicz

Today, the web has become a mandatory platform to express users' opinions, emotions and feelings about various events. Every person using his smartphone can give his opinion about the purchase of a product, the occurrence of an accident,…

Computation and Language · Computer Science 2023-03-21 Kazem Taghandiki , Elnaz Rezaei Ehsan

Seniors represent a growing user base for mobile applications; however, many apps fail to adequately address their accessibility challenges and usability preferences. To investigate this issue, we conducted an exploratory focus group study…

Software Engineering · Computer Science 2025-04-18 Shavindra Wickramathilaka , John Grundy , Kashumi Madampe , Omar Haggag

Mobile device agent based on Multimodal Large Language Models (MLLM) is becoming a popular application. In this paper, we introduce Mobile-Agent, an autonomous multi-modal mobile device agent. Mobile-Agent first leverages visual perception…

Computation and Language · Computer Science 2024-04-19 Junyang Wang , Haiyang Xu , Jiabo Ye , Ming Yan , Weizhou Shen , Ji Zhang , Fei Huang , Jitao Sang

App usage prediction is important for smartphone system optimization to enhance user experience. Existing modeling approaches utilize historical app usage logs along with a wide range of semantic information to predict the app usage;…

Machine Learning · Computer Science 2021-08-27 Yonchanok Khaokaew , Mohammad Saiedur Rahaman , Ryen W. White , Flora D. Salim

Intense competition in the mobile apps market means it is important to maintain high levels of app reliability to avoid losing users. Yet despite its importance, app reliability is underexplored in the research literature. To address this…

Software Engineering · Computer Science 2022-06-22 Chathrie Wimalasooriya , Sherlock A. Licorish , Daniel Alencar da Costa , Stephen G. MacDonell