Related papers: Appsent A Tool That Analyzes App Reviews
In the current mobile app development, novel and emerging DevOps practices (e.g., Continuous Delivery, Integration, and user feedback analysis) and tools are becoming more widespread. For instance, the integration of user feedback (provided…
Effectively measuring, understanding, and improving mobile app performance is of paramount importance for mobile app developers. Across the mobile Internet landscape, companies run online controlled experiments (A/B tests) with thousands of…
Information Retrieval Systems have revolutionized the organization and extraction of Information. In recent years, mobile applications (apps) have become primary tools of collecting and disseminating information. However, limited research…
Mobile applications (a.k.a., apps), which facilitate a large variety of tasks on mobile devices, have become indispensable in our everyday lives. Accomplishing a task may require the user to navigate among various apps. Unlike Web pages…
In the last few years thousands of scientific papers have investigated sentiment analysis, several startups that measure opinions on real data have emerged and a number of innovative products related to this theme have been developed. There…
The power of mobile devices has increased dramatically in the last few years. These devices are becoming more sophisticated allowing users to accomplish a wide variety of tasks while on the move. The increasingly mobile nature of business…
The World Wide Web holds a wealth of information in the form of unstructured texts such as customer reviews for products, events and more. By extracting and analyzing the expressed opinions in customer reviews in a fine-grained way,…
Opinion mining plays a vital role in analysing user feedback and extracting insights from textual data. While most research focuses on sentiment polarity (e.g., positive, negative, neutral), fine-grained emotion classification in app…
The exponential growth of the mobile app market underscores the importance of constant innovation and rapid response to user demands. As user satisfaction is paramount to the success of a mobile application (app), developers typically rely…
Mobile app users commonly rely on app store ratings and reviews to find apps that suit their needs. However, the sheer volume of reviews available on app stores can lead to information overload, thus impeding users' ability to make informed…
It is time-consuming to find the best product among many similar alternatives. Comparative sentences can help to contrast one item from others in a way that highlights important features of an item that stand out. Given reviews of one or…
The text of a review expresses the sentiment a customer has towards a particular product. This is exploited in sentiment analysis where machine learning models are used to predict the review score from the text of the review. Furthermore,…
Information technology and software services are pervasive, occupying the centre of most aspects of contemporary societies. This has given rise to commonly expected norms and expectations around how such systems should work, appropriate…
Software testing is an important phase in the software development life-cycle because it helps in identifying bugs in a software system before it is shipped into the hand of its end users. There are numerous studies on how developers test…
Sentiment analysis has become a very important tool for analysis of social media data. There are several methods developed for this research field, many of them working very differently from each other, covering distinct aspects of the…
Every year, most educational institutions seek and receive an enormous volume of text feedback from students on courses, teaching, and overall experience. Yet, turning this raw feedback into useful insights is far from straightforward. It…
Explosion of number of smartphone apps and their diversity has created a fertile ground to study behaviour of smartphone users. Patterns of app usage, specifically types of apps and their duration are influenced by the state of the user and…
[Background] Research on requirements engineering (RE) for mobile apps employs datasets formed by app users, developers or vendors. However, little is known about the sources of these datasets in terms of platforms and the RE activities…
Android users are now suffering severe threats from unwanted behaviors of various apps. The analysis of apps' audit logs is one of the essential methods for some device manufacturers to unveil the underlying malice within apps. We propose…
In open-source software (OSS), the design of usability is often influenced by the discussions among community members on platforms such as issue tracking systems (ITSs). However, digesting the rich information embedded in issue discussions…