Related papers: Appsent A Tool That Analyzes App Reviews
Users review about an app is a crucial component for open mobile application market, such as the AppStore and the Google play. Analyzing these reviews can reveal user's sentiment towards a feature in the app. There exist several analytical…
Mobile phones and tablets have become the most widely used computing devices, with a large predominance of the Android platform. As a natural evolution, the development of Android applications has surged and has become a major field of…
"App stores" are online software stores where end users may browse, purchase, download, and install software applications. By far, the best known app stores are associated with mobile platforms, such as Google Play for Android and Apple's…
Release planning for mobile apps has recently become an area of active research. Prior research in this area concentrated on the analysis of release notes and on tracking user reviews to support app evolution with issue trackers. However,…
Mobile apps are becoming an integral part of people's daily life by providing various functionalities, such as messaging and gaming. App developers try their best to ensure user experience during app development and maintenance to improve…
The complex nature of intelligent systems motivates work on supporting users during interaction, for example through explanations. However, as of yet, there is little empirical evidence in regard to specific problems users face when…
Millions of mobile apps are available in app stores, such as Apple's App Store and Google Play. For a mobile app, it would be increasingly challenging to stand out from the enormous competitors and become prevalent among users. Good user…
Mobile applications, often simply called "apps", are increasingly widespread, and we use them daily to perform a number of activities. Like all software, apps must be adequately tested to gain confidence that they behave correctly.…
Application markets provide a communication channel between app developers and their end-users in form of app reviews, which allow users to provide feedback about the apps. Although security and privacy in mobile apps are one of the biggest…
In recent years, mobile applications have become indispensable tools for managing various aspects of life. From enhancing productivity to providing personalized entertainment, mobile apps have revolutionized people's daily routines. Despite…
Previous studies showed that replying to a user review usually has a positive effect on the rating that is given by the user to the app. For example, Hassan et al. found that responding to a review increases the chances of a user updating…
The proliferation of mobile apps and reduced time in mobile app releases mandates the need for faster and efficient testing of mobile apps, their GUI and functional capabilities. Though, there are wide variety of open source tools and…
In this paper, we report our recent practice at Tencent for user modeling based on mobile app usage. User behaviors on mobile app usage, including retention, installation, and uninstallation, can be a good indicator for both long-term and…
The rapid growth of mobile banking (m-banking), especially after the COVID-19 pandemic, has reshaped the financial sector. This study analyzes consumer reviews of m-banking apps from five major Canadian banks, collected from Google Play and…
Mobile application performance is a vital factor for user experience. Yet, performance issues are notoriously difficult to detect in development environments, where they often manifest less conspicuously, making their diagnosis more…
Context: As mobile applications (Apps) widely spread over our society and life, various personal information is constantly demanded by Apps in exchange for more intelligent and customized functionality. An increasing number of users are…
User experience of mobile apps is an essential ingredient that can influence the audience volumes and app revenue. To ensure good user experience and assist app development, several prior studies resort to analysis of app reviews, a type of…
Todays world is a world of Internet, almost all work can be done with the help of it, from simple mobile phone recharge to biggest business deals can be done with the help of this technology. People spent their most of the times on surfing…
App stores include an increasing amount of user feedback in form of app ratings and reviews. Research and recently also tool vendors have proposed analytics and data mining solutions to leverage this feedback to developers and analysts,…
Driven by the popularity of the Android system, Android app markets enjoy a booming prosperity in recent years. One critical problem for modern Android app markets is how to prevent apps that are going to receive low ratings from reaching…