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Communicating the risks and benefits of AI is important for regulation and public understanding. Yet current methods such as technical reports often exclude people without technical expertise. Drawing on HCI research, we developed an Impact…
Information access systems, such as search engines, recommender systems, and conversational assistants, have become integral to our daily lives as they help us satisfy our information needs. However, evaluating the effectiveness of these…
Context: The rise of Artificial Intelligence (AI) in software engineering has led to the development of AI-powered test automation tools, promising improved efficiency, reduced maintenance effort, and enhanced defect-detection. However, a…
Advances in AI agent capabilities have outpaced users' ability to meaningfully oversee their execution. AI agents can perform sophisticated, multi-step knowledge work autonomously from start to finish, yet this process remains effectively…
Reliable effort estimation remains an ongoing challenge to software engineers. Accurate effort estimation is the state of art of software engineering, effort estimation of software is the preliminary phase between the client and the…
AI Impact Assessments are only as good as the measures used to assess the impact of these systems. It is therefore paramount that we can justify our choice of metrics in these assessments, especially for difficult to quantify ethical and…
Generative AI tools, such as AI-generated hints, are increasingly integrated into programming education to offer timely, personalized support. However, little is known about how to effectively leverage these hints while ensuring autonomous…
The increasing use of Generative Artificial Intelligence (GAI) tools in education highlights the need to understand their influence on individuals' thinking processes and agency. This research explored 20 university students' interaction…
EXplainable Artificial Intelligence (XAI) aims to help users to grasp the reasoning behind the predictions of an Artificial Intelligence (AI) system. Many XAI approaches have emerged in recent years. Consequently, a subfield related to the…
Guidance can support users during the exploration and analysis of complex data. Previous research focused on characterizing the theoretical aspects of guidance in visual analytics and implementing guidance in different scenarios. However,…
A recurring problem in software development is incorrect decision making on the techniques, methods and tools to be used. Mostly, these decisions are based on developers' perceptions about them. A factor influencing people's perceptions is…
The inevitable incompleteness of any collection of PMESII models, along with poorly understood methods for combining heterogeneous models, leads to major uncertainty regarding the reliability of computational tools. This uncertainty is…
Current practice for evaluating recommender systems typically focuses on point estimates of user-oriented effectiveness metrics or business metrics, sometimes combined with additional metrics for considerations such as diversity and…
Metaheuristics are general methods that guide application of concrete heuristic(s) to problems that are too hard to solve using exact algorithms. However, even though a growing body of literature has been devoted to their statistical…
As autonomous agentic AI systems see increasing adoption across organisations, persistent challenges in alignment, governance, and risk management threaten to impede deployment at scale. We present AURA (Agent aUtonomy Risk Assessment), a…
This study empirically examines the "Evaluative AI" framework, which aims to enhance the decision-making process for AI users by transitioning from a recommendation-based approach to a hypothesis-driven one. Rather than offering direct…
This paper addresses the problem of managing perishable inventory under multiple sources of uncertainty, including stochastic demand, unreliable supplier fulfillment, and probabilistic product shelf life. We develop a discrete-event…
Even though dyadic regressions are widely used in empirical applications, the (asymptotic) properties of estimation methods only began to be studied recently in the literature. This paper aims to provide in a step-by-step manner how…
AI agents -- systems that combine foundation models with reasoning, planning, memory, and tool use -- are rapidly becoming a practical interface between natural-language intent and real-world computation. This survey synthesizes the…
How can we design AI tools that effectively support human decision-making by complementing and enhancing users' reasoning processes? Common recommendation-centric approaches face challenges such as inappropriate reliance or a lack of…