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This technical report presents the Drama Engine, a novel framework for agentic interaction with large language models designed for narrative purposes. The framework adapts multi-agent system principles to create dynamic, context-aware…

Artificial Intelligence · Computer Science 2024-08-22 Martin Pichlmair , Riddhi Raj , Charlene Putney

Customer service is a setting that calls for empathy in live human agent responses. Recent advances have demonstrated how open-domain chatbots can be trained to demonstrate empathy when responding to live human utterances. We show that a…

Computation and Language · Computer Science 2021-01-06 Akshay Agarwal , Shashank Maiya , Sonu Aggarwal

We present a multi-expert system for creating Non-Player Characters (NPCs) capable of both natural dialogue and contextual action execution in interactive environments. Using Qwen3 as the base model and Low-Rank Adaptation (LoRA) adapters,…

Computation and Language · Computer Science 2025-11-04 Mahammad Nuriyev

Domain specific chatbot applications often involve multi step interactions, such as refining search filters, selecting multiple items, or performing comparisons. Traditional graphical user interfaces (GUIs) handle these workflows by…

Human-Computer Interaction · Computer Science 2025-07-03 Sanjay Krishna Anbalagan , Xinrui Nie , Umesh Mohan , Vijay Kumar Kanamarlapudi , Anughna Kommalapati , Xiaodan Zhao

In this paper, we introduce EmpBot: an end-to-end empathetic chatbot. Empathetic conversational agents should not only understand what is being discussed, but also acknowledge the implied feelings of the conversation partner and respond…

Computation and Language · Computer Science 2021-11-02 Emmanouil Zaranis , Georgios Paraskevopoulos , Athanasios Katsamanis , Alexandros Potamianos

Collaboration is ubiquitous and essential in day-to-day life -- from exchanging ideas, to delegating tasks, to generating plans together. This work studies how LLMs can adaptively collaborate to perform complex embodied reasoning tasks. To…

Negotiation is a complex social interaction that encapsulates emotional encounters in human decision-making. Virtual agents that can negotiate with humans are useful in pedagogy and conversational AI. To advance the development of such…

Human-Computer Interaction · Computer Science 2021-07-29 Kushal Chawla , Rene Clever , Jaysa Ramirez , Gale Lucas , Jonathan Gratch

In this report, we describe the vision, challenges, and scientific contributions of the Task Wizard team, TWIZ, in the Alexa Prize TaskBot Challenge 2022. Our vision, is to build TWIZ bot as an helpful, multimodal, knowledgeable, and…

Computation and Language · Computer Science 2024-01-23 Rafael Ferreira , Diogo Tavares , Diogo Silva , Rodrigo Valério , João Bordalo , Inês Simões , Vasco Ramos , David Semedo , João Magalhães

Evaluating and understanding the inappropriateness of chatbot behaviors can be challenging, particularly for chatbot designers without technical backgrounds. To democratize the debugging process of chatbot misbehaviors for non-technical…

Human-Computer Interaction · Computer Science 2023-06-21 Xu Han , Michelle Zhou , Yichen Wang , Wenxi Chen , Tom Yeh

Technologies for enhancing well-being, healthcare vigilance and monitoring are on the rise. However, despite patient interest, such technologies suffer from low adoption. One hypothesis for this limited adoption is loss of human interaction…

Computation and Language · Computer Science 2021-11-30 Xinxin Yan , Ndapa Nakashole

Educational chatbots are a promising tool for assisting student learning. However, the development of effective chatbots in education has been challenging, as high-quality data is seldom available in this domain. In this paper, we propose a…

Computation and Language · Computer Science 2024-03-07 Junling Wang , Jakub Macina , Nico Daheim , Sankalan Pal Chowdhury , Mrinmaya Sachan

Most online information sources are text-based and in Western Languages like English. However, many new and first time users of the Internet are in contexts with low English proficiency and are unable to access vital information online.…

Human-Computer Interaction · Computer Science 2021-11-29 Anurag Aribandi , Divyanshu Agrawal , Dipanjan Chakraborty

Apart from the coherence and fluency of responses, an empathetic chatbot emphasizes more on people's feelings. By considering altruistic behaviors between human interaction, empathetic chatbots enable people to get a better interactive and…

Computation and Language · Computer Science 2021-10-11 Jiun-Hao Jhan , Chao-Peng Liu , Shyh-Kang Jeng , Hung-Yi Lee

Proactive dialogue systems, related to a wide range of real-world conversational applications, equip the conversational agent with the capability of leading the conversation direction towards achieving pre-defined targets or fulfilling…

Computation and Language · Computer Science 2023-05-10 Yang Deng , Wenqiang Lei , Wai Lam , Tat-Seng Chua

Voice assistants provide users a new way of interacting with digital products, allowing them to retrieve information and complete tasks with an increased sense of control and flexibility. Such products are comprised of several machine…

Audio and Speech Processing · Electrical Eng. & Systems 2021-08-27 Shachaf Poran , Gil Amsalem , Amit Beka , Dmitri Goldenberg

Most chatbot literature that focuses on improving the fluency and coherence of a chatbot, is dedicated to making chatbots more human-like. However, very little work delves into what really separates humans from chatbots -- humans…

Computation and Language · Computer Science 2021-04-26 Hsuan Su , Jiun-Hao Jhan , Fan-yun Sun , Saurav Sahay , Hung-yi Lee

Artificially intelligent chatbot, such as ChatGPT, represents a recent and powerful advancement in the AI domain. Users prefer them for obtaining quick and precise answers, avoiding the usual hassle of clicking through multiple links in…

Artificial Intelligence · Computer Science 2023-11-01 Seraj A. M. Mostafa , Md Z. Islam , Mohammad Z. Islam , Fairose Jeehan , Saujanna Jafreen , Raihan U. Islam

The Metaverse is poised to be a future platform that redefines what it means to communicate, socialize, and interact with each other. Yet, it is important for us to consider avoiding the pitfalls of social media platforms we use today;…

Human-Computer Interaction · Computer Science 2023-11-29 Yun Suen Pai , Mark Armstrong , Kinga Skiers , Anish Kundu , Danyang Peng , Yixin Wang , Tamil Selvan Gunasekaran , Chi-Lan Yang , Kouta Minamizawa

Chat GPT belongs to the category of Generative Pre-trained Transformer (GPT) language models, which have received specialized training to produce text based on natural language inputs. Its purpose is to imitate human-like conversation and…

Human-Computer Interaction · Computer Science 2023-11-03 Wei Zhou

In this work, we propose MetaAgent, an agentic paradigm inspired by the principle of learning-by-doing, where expertise is developed through hands-on practice and continual self-improvement. MetaAgent starts with a minimal workflow,…

Artificial Intelligence · Computer Science 2025-09-03 Hongjin Qian , Zheng Liu