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Procedural planning, which entails decomposing a high-level goal into a sequence of temporally ordered steps, is an important yet intricate task for machines. It involves integrating common-sense knowledge to reason about complex and often…

Building Agent Assistants that can help improve customer service support requires inputs from industry users and their customers, as well as knowledge about state-of-the-art Natural Language Processing (NLP) technology. We combine expertise…

Recent advancements in tool-augmented large language models have enabled them to interact with external tools, enhancing their ability to perform complex user tasks. However, existing approaches overlook the role of personalisation in…

Computation and Language · Computer Science 2025-09-17 Ekaterina Taktasheva , Jeff Dalton

Manufacturing planners face complex operational challenges that require seamless collaboration between human expertise and intelligent systems to achieve optimal performance in modern production environments. Traditional approaches to…

Artificial Intelligence · Computer Science 2025-12-23 Himabindu Thogaru , Saisubramaniam Gopalakrishnan , Zishan Ahmad , Anirudh Deodhar

Recommender systems (RSs) play a central role in connecting users to content, products, and services, matching candidate items to users based on their preferences. While traditional RSs rely on implicit user feedback signals, conversational…

Artificial Intelligence · Computer Science 2023-10-11 Jihwan Jeong , Yinlam Chow , Guy Tennenholtz , Chih-Wei Hsu , Azamat Tulepbergenov , Mohammad Ghavamzadeh , Craig Boutilier

A Brain-Computer Interface (BCI) acquires brain signals, analyzes and translates them into commands that are relayed to actuation devices for carrying out desired actions. With the widespread connectivity of everyday devices realized by the…

Human-Computer Interaction · Computer Science 2018-10-24 Xiang Zhang , Lina Yao , Shuai Zhang , Salil S. Kanhere , Quan Z. Sheng , Yunhao Liu

User-machine interaction is crucial for information retrieval, especially for spoken content retrieval, because spoken content is difficult to browse, and speech recognition has a high degree of uncertainty. In interactive retrieval, the…

Computation and Language · Computer Science 2018-04-03 Pei-Hung Chung , Kuan Tung , Ching-Lun Tai , Hung-Yi Lee

Conversational search systems enable information retrieval via natural language interactions, with the goal of maximizing users' information gain over multiple dialogue turns. The increasing prevalence of conversational interfaces adopting…

Computation and Language · Computer Science 2024-07-02 Phillip Schneider , Wessel Poelman , Michael Rovatsos , Florian Matthes

Interactive Natural Language Processing (iNLP) has emerged as a novel paradigm within the field of NLP, aimed at addressing limitations in existing frameworks while aligning with the ultimate goals of artificial intelligence. This paradigm…

To assist users in complex tasks, LLMs generate plans: step-by-step instructions towards a goal. While alignment methods aim to ensure LLM plans are helpful, they train (RLHF) or evaluate (ChatbotArena) on what users prefer, assuming this…

Recent work has demonstrated the promise of combining local explanations with active learning for understanding and supervising black-box models. Here we show that, under specific conditions, these algorithms may misrepresent the quality of…

Artificial Intelligence · Computer Science 2020-07-21 Teodora Popordanoska , Mohit Kumar , Stefano Teso

Miscommunication and communication challenges between instructors and students represents one of the primary barriers to post-secondary learning. Students often avoid or miss opportunities to ask questions during office hours due to…

Computers and Society · Computer Science 2024-02-02 Ramteja Sajja , Yusuf Sermet , David Cwiertny , Ibrahim Demir

This article presents the Cogni-CISMeF project, which aims at improving the health information search engine CISMeF, by including a conversational agent that interacts with the user in natural language. To study the cognitive processes…

Human-Computer Interaction · Computer Science 2009-12-01 Alain Loisel , Nathalie Chaignaud , Jean-Philippe Kotowicz

The rise of Internet of Things (IoT) devices in the physical world necessitates voice-based interfaces capable of handling complex user experiences. While modern Large Language Models (LLMs) already demonstrate strong tool-usage…

Computation and Language · Computer Science 2026-05-11 Maximillian Chen , Xuanming Zhang , Michael Peng , Zhou Yu , Alexandros Papangelis , Yohan Jo

Large Language Models (LLMs) excel at understanding natural language but struggle with explicit commonsense reasoning. A recent trend of research suggests that the combination of LLM with robust symbolic reasoning systems can overcome this…

Artificial Intelligence · Computer Science 2025-09-23 Manuel Borroto , Katie Gallagher , Antonio Ielo , Irfan Kareem , Francesco Ricca , Alessandra Russo

Shared autonomy holds promise for improving the usability and accessibility of assistive robotic arms, but current methods often rely on costly expert demonstrations and remain static after pretraining, limiting their ability to handle…

Robotics · Computer Science 2025-07-28 Yiran Tao , Guixiu Qiao , Dan Ding , Zackory Erickson

In our pursuit of advancing multi-modal AI assistants capable of guiding users to achieve complex multi-step goals, we propose the task of "Visual Planning for Assistance (VPA)". Given a succinct natural language goal, e.g., "make a shelf",…

Computer Vision and Pattern Recognition · Computer Science 2023-08-29 Dhruvesh Patel , Hamid Eghbalzadeh , Nitin Kamra , Michael Louis Iuzzolino , Unnat Jain , Ruta Desai

This research explores the factors driving user acceptance of Rabbit R1, a newly developed portable intelligent personal assistant (PIPA) that aims to redefine user interaction and control. The study extends the technology acceptance model…

Human-Computer Interaction · Computer Science 2024-09-02 Gustave Florentin Nkoulou Mvondo , Ben Niu

We will demonstrate a conversational products recommendation agent. This system shows how we combine research in personalized recommendation systems with research in dialogue systems to build a virtual sales agent. Based on new deep…

Computation and Language · Computer Science 2016-10-06 Yueming Sun , Yi Zhang , Yunfei Chen , Roger Jin

The increasing population of elderly people is associated with the need to meet their increasing requirements and to provide solutions that can improve their quality of life in a smart home. In addition to fear and anxiety towards…

Human-Computer Interaction · Computer Science 2025-07-15 Nirmalya Thakur , Chia Y. Han