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Knowledge retrieval is one of the major challenges in building a knowledge-grounded dialogue system. A common method is to use a neural retriever with a distributed approximate nearest-neighbor database to quickly find the relevant…

Information Retrieval · Computer Science 2024-05-09 Nhat Tran , Diane Litman

Most human interactions occur in the form of spoken conversations where the semantic meaning of a given utterance depends on the context. Each utterance in spoken conversation can be represented by many semantic and speaker attributes, and…

Computation and Language · Computer Science 2023-05-02 Siddhant Arora , Hayato Futami , Emiru Tsunoo , Brian Yan , Shinji Watanabe

Emotion and intent recognition from speech is essential and has been widely investigated in human-computer interaction. The rapid development of social media platforms, chatbots, and other technologies has led to a large volume of speech…

Sound · Computer Science 2025-07-11 Zhao Ren , Rathi Adarshi Rammohan , Kevin Scheck , Sheng Li , Tanja Schultz

In this paper, we propose an unsupervised query enhanced approach for knowledge-intensive conversations, namely QKConv. There are three modules in QKConv: a query generator, an off-the-shelf knowledge selector, and a response generator.…

Computation and Language · Computer Science 2023-05-29 Mingzhu Cai , Siqi Bao , Xin Tian , Huang He , Fan Wang , Hua Wu

Task-oriented dialogue systems are either modularized with separate dialogue state tracking (DST) and management steps or end-to-end trainable. In either case, the knowledge base (KB) plays an essential role in fulfilling user requests.…

Computation and Language · Computer Science 2020-09-30 Andrea Madotto , Samuel Cahyawijaya , Genta Indra Winata , Yan Xu , Zihan Liu , Zhaojiang Lin , Pascale Fung

Task-oriented Dialog (ToD) systems have to solve multiple subgoals to accomplish user goals, whereas feedback is often obtained only at the end of the dialog. In this work, we propose SUIT (SUbgoal-aware ITerative Training), an iterative…

Computation and Language · Computer Science 2024-11-26 Magdalena Kaiser , Patrick Ernst , György Szarvas

Linguistic entrainment, or alignment, represents a phenomenon where linguistic patterns employed by conversational participants converge to one another. While entrainment has been shown to produce a more natural user experience, most…

Computation and Language · Computer Science 2024-04-05 Nalin Kumar , Ondřej Dušek

As a branch of advanced artificial intelligence, dialogue systems are prospering. Multi-turn response selection is a general research problem in dialogue systems. With the assistance of background information and pre-trained language…

Computation and Language · Computer Science 2024-07-29 Yuandong Wang , Xuhui Ren , Tong Chen , Yuxiao Dong , Nguyen Quoc Viet Hung , Jie Tang

Creating a data-driven model that is trained on a large dataset of unstructured dialogs is a crucial step in developing Retrieval-based Chatbot systems. This paper presents a Long Short Term Memory (LSTM) based architecture that learns…

Computation and Language · Computer Science 2026-01-28 Danny Brahman , Pooran S. Negi , Mohammad Mahoor

In this paper, we present a probabilistic framework for goal-driven spoken dialog systems. A new dynamic stochastic state (DS-state) is then defined to characterize the goal set of a dialog state at different stages of the dialog process.…

Artificial Intelligence · Computer Science 2015-04-28 Ji Wu , Miao Li , Chin-Hui Lee

Recent advances in large language models (LLMs) have led to the development of artificial intelligence (AI)-powered tutoring chatbots, showing promise in providing broad access to high-quality personalized education. Existing works have…

Computation and Language · Computer Science 2025-07-30 Alexander Scarlatos , Ryan S. Baker , Andrew Lan

We present a novel end-to-end trainable neural network model for task-oriented dialog systems. The model is able to track dialog state, issue API calls to knowledge base (KB), and incorporate structured KB query results into system…

Computation and Language · Computer Science 2017-08-22 Bing Liu , Ian Lane

In previous research, knowledge-selection tasks mostly rely on language model-based methods or knowledge ranking. However, while approaches that rely on the language models take all knowledge as sequential input, knowledge does not contain…

Computation and Language · Computer Science 2021-12-28 Jen-Chieh Yang , Jia-Yan Wu , Sung-Ping Chang , Ya-Chieh Huang

Large language models (LLMs) are prone to hallucination stemming from misaligned self-awareness, particularly when processing queries exceeding their knowledge boundaries. While existing mitigation strategies employ uncertainty estimation…

Computation and Language · Computer Science 2025-10-10 Hang Zheng , Hongshen Xu , Yuncong Liu , Lu Chen , Pascale Fung , Kai Yu

Recent neural supervised topic segmentation models achieve distinguished superior effectiveness over unsupervised methods, with the availability of large-scale training corpora sampled from Wikipedia. These models may, however, suffer from…

Computation and Language · Computer Science 2022-09-20 Linzi Xing , Patrick Huber , Giuseppe Carenini

A major focus of recent research in spoken language understanding (SLU) has been on the end-to-end approach where a single model can predict intents directly from speech inputs without intermediate transcripts. However, this approach…

Computation and Language · Computer Science 2021-06-15 Sujeong Cha , Wangrui Hou , Hyun Jung , My Phung , Michael Picheny , Hong-Kwang Kuo , Samuel Thomas , Edmilson Morais

Text response generation for multimodal task-oriented dialog systems, which aims to generate the proper text response given the multimodal context, is an essential yet challenging task. Although existing efforts have achieved compelling…

Computation and Language · Computer Science 2024-05-14 Xiaolin Chen , Xuemeng Song , Liqiang Jing , Shuo Li , Linmei Hu , Liqiang Nie

In knowledge grounded conversation, domain knowledge plays an important role in a special domain such as Music. The response of knowledge grounded conversation might contain multiple answer entities or no entity at all. Although existing…

Computation and Language · Computer Science 2017-09-14 Wenya Zhu , Kaixiang Mo , Yu Zhang , Zhangbin Zhu , Xuezheng Peng , Qiang Yang

A target-guided proactive dialogue system aims to steer conversations proactively toward pre-defined targets, such as designated keywords or specific topics. During guided conversations, dynamically modeling conversational scenarios and…

Computation and Language · Computer Science 2026-05-13 Maodong Li , Yancui Li , Fang Kong

Continual learning in task-oriented dialogue systems can allow us to add new domains and functionalities through time without incurring the high cost of a whole system retraining. In this paper, we propose a continual learning benchmark for…

Computation and Language · Computer Science 2021-01-01 Andrea Madotto , Zhaojiang Lin , Zhenpeng Zhou , Seungwhan Moon , Paul Crook , Bing Liu , Zhou Yu , Eunjoon Cho , Zhiguang Wang
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