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Conversational Recommender Systems (CRS) has become an emerging research topic seeking to perform recommendations through interactive conversations, which generally consist of generation and recommendation modules. Prior work on CRS tends…

Computation and Language · Computer Science 2022-09-26 Lingzhi Wang , Shafiq Joty , Wei Gao , Xingshan Zeng , Kam-Fai Wong

Knowledge-grounded dialogue systems aim to generate coherent and engaging responses based on the dialogue contexts and selected external knowledge. Previous knowledge selection methods tend to rely too heavily on the dialogue contexts or…

Computation and Language · Computer Science 2024-03-05 Lin Xu , Qixian Zhou , Jinlan Fu , See-Kiong Ng

The prevalence of mental disorders has become a significant issue, leading to the increased focus on Emotional Support Conversation as an effective supplement for mental health support. Existing methods have achieved compelling results,…

Computation and Language · Computer Science 2023-10-12 Mengzhao Jia , Qianglong Chen , Liqiang Jing , Dawei Fu , Renyu Li

Existing pre-trained language models (PLMs) have demonstrated the effectiveness of self-supervised learning for a broad range of natural language processing (NLP) tasks. However, most of them are not explicitly aware of domain-specific…

Computation and Language · Computer Science 2021-09-28 Song Xu , Haoran Li , Peng Yuan , Yujia Wang , Youzheng Wu , Xiaodong He , Ying Liu , Bowen Zhou

Large Language Models (LLMs) have demonstrated impressive capabilities in language generation and general task performance. However, their application to spoken language understanding (SLU) remains challenging, particularly for token-level…

Computation and Language · Computer Science 2025-10-09 Shangjian Yin , Peijie Huang , Jiatian Chen , Haojing Huang , Yuhong Xu

In the research of end-to-end dialogue systems, using real-world knowledge to generate natural, fluent, and human-like utterances with correct answers is crucial. However, domain-specific conversational dialogue systems may be incoherent…

Computation and Language · Computer Science 2023-04-04 Cheng Deng , Bo Tong , Luoyi Fu , Jiaxin Ding , Dexing Cao , Xinbing Wang , Chenghu Zhou

A limitation of current neural dialog models is that they tend to suffer from a lack of specificity and informativeness in generated responses, primarily due to dependence on training data that covers a limited variety of scenarios and…

Computation and Language · Computer Science 2022-03-23 Bodhisattwa Prasad Majumder , Harsh Jhamtani , Taylor Berg-Kirkpatrick , Julian McAuley

Many dialogue systems (DSs) lack characteristics humans have, such as emotion perception, factuality, and informativeness. Enhancing DSs with knowledge alleviates this problem, but, as many ways of doing so exist, keeping track of all…

Computation and Language · Computer Science 2022-12-21 Sagi Shaier , Lawrence Hunter , Katharina Kann

Recently, the practical deployment of open-domain dialogue systems has been plagued by the knowledge issue of information deficiency and factual inaccuracy. To this end, we introduce PLATO-K based on two-stage dialogic learning to…

Computation and Language · Computer Science 2022-11-03 Siqi Bao , Huang He , Jun Xu , Hua Lu , Fan Wang , Hua Wu , Han Zhou , Wenquan Wu , Zheng-Yu Niu , Haifeng Wang

Building systems that can communicate with humans is a core problem in Artificial Intelligence. This work proposes a novel neural network architecture for response selection in an end-to-end multi-turn conversational dialogue setting. The…

Artificial Intelligence · Computer Science 2018-11-06 Debanjan Chaudhuri , Agustinus Kristiadi , Jens Lehmann , Asja Fischer

Conversational interfaces that allow for intuitive and comprehensive access to digitally stored information remain an ambitious goal. In this thesis, we lay foundations for designing conversational search systems by analyzing the…

Information Retrieval · Computer Science 2019-12-17 Svitlana Vakulenko

Existing conversational models are handled by a database(DB) and API based systems. However, very often users' questions require information that cannot be handled by such systems. Nonetheless, answers to these questions are available in…

Computation and Language · Computer Science 2023-04-03 Raja Kumar

Since the pre-trained language models are widely used, retrieval-based open-domain dialog systems, have attracted considerable attention from researchers recently. Most of the previous works select a suitable response only according to the…

Computation and Language · Computer Science 2020-12-22 Tian Lan , Xian-Ling Mao , Zhipeng Zhao , Wei Wei , Heyan Huang

This paper proposes a deep neural network model for joint modeling Natural Language Understanding (NLU) and Dialogue Management (DM) in goal-driven dialogue systems. There are three parts in this model. A Long Short-Term Memory (LSTM) at…

Computation and Language · Computer Science 2019-11-01 Yue Ma , Xiaojie Wang , Zhenjiang Dong , Hong Chen

We propose a Bayesian generative model for incorporating prior domain knowledge into hierarchical topic modeling. Although embedded topic models (ETMs) and its variants have gained promising performance in text analysis, they mainly focus…

Computation and Language · Computer Science 2022-09-29 Dongsheng Wang , Yishi Xu , Miaoge Li , Zhibin Duan , Chaojie Wang , Bo Chen , Mingyuan Zhou

A proactive dialogue system has the ability to proactively lead the conversation. Different from the general chatbots which only react to the user, proactive dialogue systems can be used to achieve some goals, e.g., to recommend some items…

Computation and Language · Computer Science 2021-07-20 Yutao Zhu , Jian-Yun Nie , Kun Zhou , Pan Du , Hao Jiang , Zhicheng Dou

We present a knowledge-grounded dialog system developed for the ninth Dialog System Technology Challenge (DSTC9) Track 1 - Beyond Domain APIs: Task-oriented Conversational Modeling with Unstructured Knowledge Access. We leverage transfer…

Computation and Language · Computer Science 2021-06-29 Weijie Zhang , Jiaoxuan Chen , Haipang Wu , Sanhui Wan , Gongfeng Li

Recently, knowledge-grounded conversations in the open domain gain great attention from researchers. Existing works on retrieval-based dialogue systems have paid tremendous efforts to utilize neural networks to build a matching model, where…

Computation and Language · Computer Science 2025-09-30 Kai Hua , Zhiyuan Feng , Chongyang Tao , Rui Yan , Lu Zhang

Traditional goal-oriented dialogue systems rely on various components such as natural language understanding, dialogue state tracking, policy learning and response generation. Training each component requires annotations which are hard to…

End-to-end multi-task dialogue systems are usually designed with separate modules for the dialogue pipeline. Among these, the policy module is essential for deciding what to do in response to user input. This policy is trained by…

Computation and Language · Computer Science 2024-03-27 Navin Kamuni , Hardik Shah , Sathishkumar Chintala , Naveen Kunchakuri , Sujatha Alla Old Dominion