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Conversational assistants are being progressively adopted by the general population. However, they are not capable of handling complicated information-seeking tasks that involve multiple turns of information exchange. Due to the limited…
Text classification is a fundamental task in natural language processing (NLP). Several recent studies show the success of deep learning on text processing. Convolutional neural network (CNN), as a popular deep learning model, has shown…
A frequent pattern in customer care conversations is the agents responding with appropriate webpage URLs that address users' needs. We study the task of predicting the documents that customer care agents can use to facilitate users' needs.…
Many strides have been made in semantic segmentation of multiple classes within an image. This has been largely due to advancements in deep learning and convolutional neural networks (CNNs). Features within a CNN are automatically learned…
Recognizing customer intent accurately with language models based on customer-agent conversational data is essential in today's digital customer service marketplace, but it is often hindered by the lack of sufficient labeled data. In this…
Intent classification is a text understanding task that identifies user needs from input text queries. While intent classification has been extensively studied in various domains, it has not received much attention in the music domain. In…
Identifying driving styles is the task of analyzing the behavior of drivers in order to capture variations that will serve to discriminate different drivers from each other. This task has become a prerequisite for a variety of applications,…
A key challenge of dialog systems research is to effectively and efficiently adapt to new domains. A scalable paradigm for adaptation necessitates the development of generalizable models that perform well in few-shot settings. In this…
We report applications of Convolutional Neural Networks (CNN) to multi-classification classification of a large medical data set. We discuss in detail how changes in the CNN model and the data pre-processing impact the classification…
One of the main challenges for broad adoption of deep learning based models such as convolutional neural networks (CNN), is the lack of understanding of their decisions. In many applications, a simpler, less capable model that can be easily…
Predicting driver intentions is a difficult and crucial task for advanced driver assistance systems. Traditional confidence measures on predictions often ignore the way predicted trajectories affect downstream decisions for safe driving. In…
The dialogue systems in customer services have been developed with neural models to provide users with precise answers and round-the-clock support in task-oriented conversations by detecting customer intents based on their utterances.…
Accurately detecting and predicting lane change (LC)processes of human-driven vehicles can help autonomous vehicles better understand their surrounding environment, recognize potential safety hazards, and improve traffic safety. This paper…
Convolutional Neural Networks (CNNs) are successfully used for the important automotive visual perception tasks including object recognition, motion and depth estimation, visual SLAM, etc. However, these tasks are typically independently…
Recently, outstanding identification rates in image classification tasks were achieved by convolutional neural networks (CNNs). to use such skills, selective CNNs trained on a dataset of well-known images of metal surface defects captured…
Intent detection is a text classification task whose aim is to recognize and label the semantics behind a users query. It plays a critical role in various business applications. The output of the intent detection module strongly conditions…
Deep learning (DL) has gained popularity in recent years as an effective tool for classifying the current health and predicting the future of industrial equipment. However, most DL models have black-box components with an underlying…
In order to maximize the applicability of sentiment analysis results, it is necessary to not only classify the overall sentiment (positive/negative) of a given document but also to identify the main words that contribute to the…
Convolutional Neural Networks (CNNs) are a standard approach for visual recognition due to their capacity to learn hierarchical representations from raw pixels. In practice, practitioners often choose among (i) training a compact custom CNN…
Query intent classification is an essential module for customers to find desired products on the e-commerce application quickly. Most existing query intent classification methods rely on the users' click behavior as a supervised signal to…