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This paper investigates the user experience of visualizations of a machine learning (ML) system that recognizes objects in images. This is important since even good systems can fail in unexpected ways as misclassifications on photo-sharing…

Human-Computer Interaction · Computer Science 2020-08-06 Hendrik Heuer , Andreas Breiter

The development and deployment of machine learning (ML) systems can be executed easily with modern tools, but the process is typically rushed and means-to-an-end. The lack of diligence can lead to technical debt, scope creep and misaligned…

Development of new machine learning models is typically done on manually curated data sets, making them unsuitable for evaluating the models' performance during operations, where the evaluation needs to be performed automatically on…

Machine Learning · Computer Science 2021-10-15 Awalin Sopan , Konstantin Berlin

Production machine learning (ML) systems fail silently -- not with crashes, but through wrong decisions. While observability is recognized as critical for ML operations, there is a lack empirical evidence of what practitioners actually…

Software Engineering · Computer Science 2025-10-29 Joran Leest , Ilias Gerostathopoulos , Patricia Lago , Claudia Raibulet

Ever-increasingly complex business processes are enabled by loosely coupled cloud-native systems. In such fast-paced development environments, data controllers face the challenge of capturing and updating all personal data processing…

Software Engineering · Computer Science 2024-06-17 Jannis Kiesel , Elias Grünewald

Ensuring trustworthiness in machine learning (ML) systems is crucial as they become increasingly embedded in high-stakes domains. This paper advocates for integrating causal methods into machine learning to navigate the trade-offs among key…

Machine Learning · Computer Science 2026-03-16 Ruta Binkyte , Ivaxi Sheth , Zhijing Jin , Mohammad Havaei , Bernhard Schölkopf , Mario Fritz

Organisations often struggle to identify the causes of change in metrics such as product quality and delivery duration. This task becomes increasingly challenging when the cause lies outside of company borders in multi-echelon supply chains…

Machine Learning · Computer Science 2024-08-19 Stefan Schoepf , Jack Foster , Alexandra Brintrup

Modern machine learning systems use models trained on ever-growing corpora. Typically, metadata such as ownership, access control, or licensing information is ignored during training. Instead, to mitigate privacy risks, we rely on generic…

Artificial intelligence has become a part of the provision of governmental services, from making decisions about benefits to issuing fines for parking violations. However, AI systems rarely live up to the promise of neutral optimisation,…

Artificial Intelligence · Computer Science 2025-10-10 Dave Murray-Rust , Kars Alfrink , Cristina Zaga

Even though machine learning (ML) pipelines affect an increasing array of stakeholders, there is little work on how input from stakeholders is recorded and incorporated. We propose FeedbackLogs, addenda to existing documentation of ML…

Human-Computer Interaction · Computer Science 2023-07-31 Matthew Barker , Emma Kallina , Dhananjay Ashok , Katherine M. Collins , Ashley Casovan , Adrian Weller , Ameet Talwalkar , Valerie Chen , Umang Bhatt

With the rapid integration of Machine Learning (ML) in business applications and processes, it is crucial to ensure the quality, reliability and reproducibility of such systems. We suggest a methodical approach towards ML system quality…

Machine Learning · Computer Science 2025-02-26 Angelantonio Castelli , Georgios Christos Chouliaras , Dmitri Goldenberg

We explore trust in a relatively new area of data science: Automated Machine Learning (AutoML). In AutoML, AI methods are used to generate and optimize machine learning models by automatically engineering features, selecting models, and…

Machine Learning · Computer Science 2020-01-22 Jaimie Drozdal , Justin Weisz , Dakuo Wang , Gaurav Dass , Bingsheng Yao , Changruo Zhao , Michael Muller , Lin Ju , Hui Su

The rapid integration of artificial intelligence (AI) into various industries has introduced new challenges in governance and regulation, particularly regarding the understanding of complex AI systems. A critical demand from decision-makers…

Machine Learning · Computer Science 2024-11-08 Cristian Munoz , Kleyton da Costa , Bernardo Modenesi , Adriano Koshiyama

Unfair predictions of machine learning (ML) models impede their broad acceptance in real-world settings. Tackling this arduous challenge first necessitates defining what it means for an ML model to be fair. This has been addressed by the ML…

Machine Learning · Computer Science 2024-08-30 Selim Kuzucu , Jiaee Cheong , Hatice Gunes , Sinan Kalkan

Machine learning is often viewed as an inherently value-neutral process: statistical tendencies in the training inputs are "simply" used to generalize to new examples. However when models impact social systems such as interactions between…

Computers and Society · Computer Science 2019-08-21 Ben Hutchinson , KJ Pittl , Margaret Mitchell

Machine learning models in safety-critical settings like healthcare are often blackboxes: they contain a large number of parameters which are not transparent to users. Post-hoc explainability methods where a simple, human-interpretable…

Machine Learning · Computer Science 2022-06-03 Aparna Balagopalan , Haoran Zhang , Kimia Hamidieh , Thomas Hartvigsen , Frank Rudzicz , Marzyeh Ghassemi

A common trait of many machine learning models is that it is often difficult to understand and explain what caused the model to produce the given output. While the explainability of neural networks has been an active field of research in…

We present the "Annotation and Benchmarking on Understanding and Transparency of Machine Learning Lifecycles" (ABOUT ML) project as an initiative to operationalize ML transparency and work towards a standard ML documentation practice. We…

Computers and Society · Computer Science 2020-01-09 Inioluwa Deborah Raji , Jingying Yang

This paper examines two different yet related questions related to explainable AI (XAI) practices. Machine learning (ML) is increasingly important in financial services, such as pre-approval, credit underwriting, investments, and various…

Machine Learning · Computer Science 2022-09-21 Swati Tyagi

Explainable ML algorithms are designed to provide transparency and insight into their decision-making process. Explaining how ML models come to their prediction is critical in fields such as healthcare and finance, as it provides insight…

Quantum Physics · Physics 2025-06-17 Barra White , Krishnendu Guha
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