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With the rapid development of artificial intelligence, conversational bots have became prevalent in mainstream E-commerce platforms, which can provide convenient customer service timely. To satisfy the user, the conversational bots need to…

Computation and Language · Computer Science 2021-09-23 Zhenyu Zhang , Tao Guo , Meng Chen

This work aims to build a dialogue agent that can weave new factual content into conversations as naturally as humans. We draw insights from linguistic principles of conversational analysis and annotate human-human conversations from the…

Computation and Language · Computer Science 2021-04-19 Ashwin Paranjape , Christopher D. Manning

Recent research in dialogue systems and corpora has focused on two main categories: task-oriented (TOD) and open-domain (chit-chat) dialogues. TOD systems help users accomplish specific tasks, while open-domain systems aim to create…

Computation and Language · Computer Science 2024-04-30 Wen-Yu Chang , Yun-Nung Chen

As knowledge graph has the potential to bridge the gap between commonsense knowledge and reasoning over actionable capabilities of mobile robotic platforms, incorporating knowledge graph into robotic system attracted increasing attention in…

Human-Computer Interaction · Computer Science 2023-05-01 Chao Wang , Joerg Deigmoeller

Companies are dealing with many cognitive changes with the introduction of the Industry 4.0 paradigm. In this constantly changing environment, knowledge management is a key factor. Dialog systems, being able to hold a conversation with…

Human-Computer Interaction · Computer Science 2020-05-15 Elena Coli , Nicola Melluso , Gualtiero Fantoni , Daniele Mazzei

Enhancing user engagement through interactions plays an essential role in socially-driven dialogues. While prior works have optimized models to reason over relevant knowledge or plan a dialogue act flow, the relationship between user…

Computation and Language · Computer Science 2025-06-27 Jiashuo Wang , Kaitao Song , Chunpu Xu , Changhe Song , Yang Xiao , Dongsheng Li , Lili Qiu , Wenjie Li

Humans make decisions and act alongside other humans to pursue both short-term and long-term goals. As a result of ongoing progress in areas such as computing science and automation, humans now also interact with non-human agents of varying…

Artificial Intelligence · Computer Science 2019-05-08 Patrick M. Pilarski , Andrew Butcher , Michael Johanson , Matthew M. Botvinick , Andrew Bolt , Adam S. R. Parker

Humans have a rich representation of the entities in their environment. Entities are described by their attributes, and entities that share attributes are often semantically related. For example, if two books have "Natural Language…

Artificial Intelligence · Computer Science 2020-11-23 Mohamadreza Faridghasemnia , Daniele Nardi , Alessandro Saffiotti

Artificial intelligence systems increasingly involve continual learning to enable flexibility in general situations that are not encountered during system training. Human interaction with autonomous systems is broadly studied, but research…

Building user trust in dialogue agents requires smooth and consistent dialogue exchanges. However, agents can easily lose conversational context and generate irrelevant utterances. These situations are called dialogue breakdown, where agent…

Computation and Language · Computer Science 2023-01-23 Nathan Ng , Marzyeh Ghassemi , Narendran Thangarajan , Jiacheng Pan , Qi Guo

In this paper, we present a planning system based on semantic reasoning for a general-purpose service robot, which is aimed at behaving more intelligently in domains that contain incomplete information, under-specified goals, and dynamic…

Robotics · Computer Science 2020-11-03 Guowei Cui , Wei Shuai , Xiaoping Chen

The current spread of social and assistive robotics applications is increasingly highlighting the need for robots that can be easily taught and interacted with, even by users with no technical background. Still, it is often difficult to…

Human-Computer Interaction · Computer Science 2023-05-01 Chao Wang , Anna Belardinelli , Stephan Hasler , Theodoros Stouraitis , Daniel Tanneberg , Michael Gienger

Much of human dialogue occurs in semi-cooperative settings, where agents with different goals attempt to agree on common decisions. Negotiations require complex communication and reasoning skills, but success is easy to measure, making this…

Artificial Intelligence · Computer Science 2017-06-19 Mike Lewis , Denis Yarats , Yann N. Dauphin , Devi Parikh , Dhruv Batra

We envision robots that can collaborate and communicate seamlessly with humans. It is necessary for such robots to decide both what to say and how to act, while interacting with humans. To this end, we introduce a new task, dialogue object…

Robotics · Computer Science 2021-07-23 Monica Roy , Kaiyu Zheng , Jason Liu , Stefanie Tellex

Dialogue systems, commonly known as chatbots, have gained escalating popularity in recent times due to their wide-spread applications in carrying out chit-chat conversations with users and task-oriented dialogues to accomplish various user…

Computation and Language · Computer Science 2024-06-18 Sahisnu Mazumder , Bing Liu

Robot understanding of human intentions is essential for fluid human-robot interaction. Intentions, however, cannot be directly observed and must be inferred from behaviors. We learn a model of adaptive human behavior conditioned on the…

Robotics · Computer Science 2019-01-23 Min Chen , David Hsu , Wee Sun Lee

Storytelling serves many different social functions, e.g. stories are used to persuade, share troubles, establish shared values, learn social behaviors, and entertain. Moreover, stories are often told conversationally through dialog, and…

Computation and Language · Computer Science 2018-01-08 Kevin K. Bowden , Grace I. Lin , Lena I. Reed , Marilyn A. Walker

Communicating in natural language is a powerful tool in multi-agent settings, as it enables independent agents to share information in partially observable settings and allows zero-shot coordination with humans. However, most prior works…

Artificial Intelligence · Computer Science 2025-02-11 Bidipta Sarkar , Warren Xia , C. Karen Liu , Dorsa Sadigh

A long-term goal of machine learning research is to build an intelligent dialog agent. Most research in natural language understanding has focused on learning from fixed training sets of labeled data, with supervision either at the word…

Computation and Language · Computer Science 2016-10-26 Jason Weston

Service robots need to show appropriate social behaviour in order to be deployed in social environments such as healthcare, education, retail, etc. Some of the main capabilities that robots should have are navigation and conversational…

Robotics · Computer Science 2018-11-15 Chandrakant Bothe , Fernando Garcia , Arturo Cruz Maya , Amit Kumar Pandey , Stefan Wermter