Related papers: BERT-DST: Scalable End-to-End Dialogue State Track…
In this work, we approach spoken Dialogue State Tracking (DST) by bridging the representation spaces of speech encoders and LLMs via a small connector module, with a focus on fully open-sourced and open-data components (WavLM-large, OLMo).…
Multi-domain dialogue state tracking (DST) is a critical component for conversational AI systems. The domain ontology (i.e., specification of domains, slots, and values) of a conversational AI system is generally incomplete, making the…
Dialogue systems are frequently updated to accommodate new services, but naively updating them by continually training with data for new services in diminishing performance on previously learnt services. Motivated by the insight that…
This paper proposes an improvement to the existing data-driven Neural Belief Tracking (NBT) framework for Dialogue State Tracking (DST). The existing NBT model uses a hand-crafted belief state update mechanism which involves an expensive…
Zero-shot Dialogue State Tracking (DST) addresses the challenge of acquiring and annotating task-oriented dialogues, which can be time-consuming and costly. However, DST extends beyond simple slot-filling and requires effective updating…
This paper proposes a novel end-to-end architecture for task-oriented dialogue systems. It is based on a simple and practical yet very effective sequence-to-sequence approach, where language understanding and state tracking tasks are…
Large language models (LLMs) have demonstrated remarkable performance in zero-shot dialogue state tracking (DST), reducing the need for task-specific training. However, conventional DST benchmarks primarily focus on structured user-agent…
Recent research on dialogue state tracking (DST) focuses on methods that allow few- and zero-shot transfer to new domains or schemas. However, performance gains heavily depend on aggressive data augmentation and fine-tuning of ever larger…
The performance of task-oriented dialogue models is strongly tied to how well they track dialogue states, which records and updates user information across multi-turn interactions. However, current multi-domain DST encounters two key…
Dialogue state tracking (DST) is an important step in dialogue management to keep track of users' beliefs. Existing works fine-tune all language model (LM) parameters to tackle the DST task, which requires significant data and computing…
Dialogue State Tracking (DST) is designed to monitor the evolving dialogue state in the conversations and plays a pivotal role in developing task-oriented dialogue systems. However, obtaining the annotated data for the DST task is usually a…
Although there have been remarkable advances in dialogue systems through the dialogue systems technology competition (DSTC), it remains one of the key challenges to building a robust task-oriented dialogue system with a speech interface.…
In goal-oriented dialog systems, belief trackers estimate the probability distribution of slot-values at every dialog turn. Previous neural approaches have modeled domain- and slot-dependent belief trackers, and have difficulty in adding…
While communicating with a user, a task-oriented dialogue system has to track the user's needs at each turn according to the conversation history. This process called dialogue state tracking (DST) is crucial because it directly informs the…
Task-oriented dialogue (TOD) systems are required to identify key information from conversations for the completion of given tasks. Such information is conventionally specified in terms of intents and slots contained in task-specific…
Dialogue State Tracking (DST) is a key part of task-oriented dialogue systems, identifying important information in conversations. However, its accuracy drops significantly in spoken dialogue environments due to named entity errors from…
Dialogue state tracking (DST) plays an important role in task-oriented dialogue systems. However, collecting a large amount of turn-by-turn annotated dialogue data is costly and inefficient. In this paper, we propose a novel turn-level…
There has been a rapid development in data-driven task-oriented dialogue systems with the benefit of large-scale datasets. However, the progress of dialogue systems in low-resource languages lags far behind due to the lack of high-quality…
Goal-oriented dialogue systems typically rely on components specifically developed for a single task or domain. This limits such systems in two different ways: If there is an update in the task domain, the dialogue system usually needs to…
Dialog state tracking (DST) suffers from severe data sparsity. While many natural language processing (NLP) tasks benefit from transfer learning and multi-task learning, in dialog these methods are limited by the amount of available data…