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Maintaining a consistent persona is a key quality for any open domain dialogue system. Current state-of-the-art systems do this by training agents with supervised learning or online reinforcement learning (RL). However, systems trained with…

Computation and Language · Computer Science 2023-10-18 Ryan Shea , Zhou Yu

This paper is concerned with the training of recurrent neural networks as goal-oriented dialog agents using reinforcement learning. Training such agents with policy gradients typically requires a large amount of samples. However, the…

Artificial Intelligence · Computer Science 2020-05-26 Rui Zhao , Volker Tresp

Reinforcement learning (RL) can enable task-oriented dialogue systems to steer the conversation towards successful task completion. In an end-to-end setting, a response can be constructed in a word-level sequential decision making process…

Computation and Language · Computer Science 2020-11-19 Nurul Lubis , Christian Geishauser , Michael Heck , Hsien-chin Lin , Marco Moresi , Carel van Niekerk , Milica Gašić

Dialogue policy learning for task-oriented dialogue systems has enjoyed great progress recently mostly through employing reinforcement learning methods. However, these approaches have become very sophisticated. It is time to re-evaluate it.…

Computation and Language · Computer Science 2020-09-22 Ziming Li , Julia Kiseleva , Maarten de Rijke

Deep reinforcement learning (RL) methods have significant potential for dialogue policy optimisation. However, they suffer from a poor performance in the early stages of learning. This is especially problematic for on-line learning with…

Computation and Language · Computer Science 2017-07-06 Pei-Hao Su , Pawel Budzianowski , Stefan Ultes , Milica Gasic , Steve Young

Reinforcement learning (RL) struggles to scale to large, combinatorial action spaces common in many real-world problems. This paper introduces a novel framework for training discrete diffusion models as highly effective policies in these…

Machine Learning · Computer Science 2026-05-21 Haitong Ma , Ofir Nabati , Aviv Rosenberg , Bo Dai , Oran Lang , Craig Boutilier , Na Li , Shie Mannor , Lior Shani , Guy Tenneholtz

In spoken dialogue systems, we aim to deploy artificial intelligence to build automated dialogue agents that can converse with humans. A part of this effort is the policy optimisation task, which attempts to find a policy describing how to…

Computation and Language · Computer Science 2018-02-13 Gellért Weisz , Paweł Budzianowski , Pei-Hao Su , Milica Gašić

With the advent of Large Language Models (LLM), conversational assistants have become prevalent for domain use cases. LLMs acquire the ability to contextual question answering through training, and Retrieval Augmented Generation (RAG)…

Computation and Language · Computer Science 2024-01-17 Mandar Kulkarni , Praveen Tangarajan , Kyung Kim , Anusua Trivedi

Learning a goal-oriented dialog policy is generally performed offline with supervised learning algorithms or online with reinforcement learning (RL). Additionally, as companies accumulate massive quantities of dialog transcripts between…

Artificial Intelligence · Computer Science 2017-12-11 Li Zhou , Kevin Small , Oleg Rokhlenko , Charles Elkan

Reinforcement learning (RL) has emerged as a key paradigm for aligning and optimizing large language models (LLMs). Standard approaches treat the LLM as the policy and apply RL directly over the full vocabulary space. However, this…

Machine Learning · Computer Science 2026-02-17 Jing-Cheng Pang , Liang Lu , Xian Tang , Kun Jiang , Sijie Wu , Kai Zhang , Xubin Li

Traditionally, approximate dynamic programming is employed in dialogue generation with greedy policy improvement through action sampling, as the natural language action space is vast. However, this practice is inefficient for reinforcement…

Computation and Language · Computer Science 2023-05-16 Itsugun Cho , Ryota Takahashi , Yusaku Yanase , Hiroaki Saito

Despite recent advances in natural language understanding and generation, and decades of research on the development of conversational bots, building automated agents that can carry on rich open-ended conversations with humans "in the wild"…

Dialogue Policy Learning is a key component in a task-oriented dialogue system (TDS) that decides the next action of the system given the dialogue state at each turn. Reinforcement Learning (RL) is commonly chosen to learn the dialogue…

Computation and Language · Computer Science 2023-11-09 Wai-Chung Kwan , Hongru Wang , Huimin Wang , Kam-Fai Wong

Recently, there has been increasing interest in transparency and interpretability in Deep Reinforcement Learning (DRL) systems. Verbal explanations, as the most natural way of communication in our daily life, deserve more attention, since…

Artificial Intelligence · Computer Science 2020-12-25 Xinzhi Wang , Huao Li , Hui Zhang , Michael Lewis , Katia Sycara

Pre-training models have been proved effective for a wide range of natural language processing tasks. Inspired by this, we propose a novel dialogue generation pre-training framework to support various kinds of conversations, including…

Computation and Language · Computer Science 2020-05-01 Siqi Bao , Huang He , Fan Wang , Hua Wu , Haifeng Wang

In recent years, the generation of conversation content based on deep neural networks has attracted many researchers. However, traditional neural language models tend to generate general replies, lacking logical and emotional factors. This…

Computation and Language · Computer Science 2019-04-18 Jia Li , Xiao Sun , Xing Wei , Changliang Li , Jianhua Tao

Offline reinforcement learning (RL) is a variant of RL where the policy is learned from a previously collected dataset of trajectories and rewards. In our work, we propose a practical approach to offline RL with large language models…

Deep Reinforcement Learning (DRL) is widely used in task-oriented dialogue systems to optimize dialogue policy, but it struggles to balance exploration and exploitation due to the high dimensionality of state and action spaces. This…

Computation and Language · Computer Science 2025-06-06 Yangyang Zhao , Ben Niu , Libo Qin , Shihan Wang

In this work, we propose an adversarial learning method for reward estimation in reinforcement learning (RL) based task-oriented dialog models. Most of the current RL based task-oriented dialog systems require the access to a reward signal…

Computation and Language · Computer Science 2018-05-31 Bing Liu , Ian Lane

Language systems have been of great interest to the research community and have recently reached the mass market through various assistant platforms on the web. Reinforcement Learning methods that optimize dialogue policies have seen…

Machine Learning · Computer Science 2024-02-09 Floris den Hengst , Mark Hoogendoorn , Frank van Harmelen , Joost Bosman