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Clinical communication skills are essential for preparing healthcare professionals to provide equitable care across cultures. However, traditional training with simulated patients can be resource intensive and difficult to scale, especially…

Human-Computer Interaction · Computer Science 2025-06-16 Sandro Radovanović , Shuangyu Li

The increasing progress in artificial intelligence and respective machine learning technology has fostered the proliferation of chatbots to the point where today they are being embedded into various human-technology interaction tasks. In…

Human-Computer Interaction · Computer Science 2021-11-03 Johanna Schmidhuber , Stephan Schlögl , Christian Ploder

ChatGPT, an AI chatbot, has gained popularity for its capability in generating human-like responses. However, this feature carries several risks, most notably due to its deceptive behaviour such as offering users misleading or fabricated…

Computers and Society · Computer Science 2023-06-27 Xiao Zhan , Yifan Xu , Stefan Sarkadi

Bots are software systems designed to support users by automating a specific process, task, or activity. When such systems implement a conversational component to interact with the users, they are also known as conversational agents. Bots,…

Software Engineering · Computer Science 2025-03-18 Stefano Lambiase , Gemma Catolino , Fabio Palomba , Filomena Ferrucci

A chatbot is perceived as more humanlike and likeable if it includes some jokes in its output. But most existing joke generators were not designed to be integrated into chatbots. This paper presents Witscript, a novel joke generation system…

Computation and Language · Computer Science 2023-02-07 Joe Toplyn

Recent studies show the effectiveness of interview chatbots for information elicitation. However, designing an effective interview chatbot is non-trivial. Few tools exist to help designers design, evaluate, and improve an interview chatbot…

Human-Computer Interaction · Computer Science 2021-04-13 Xu Han , Michelle Zhou , Matthew Turner , Tom Yeh

Politically sensitive topics are still a challenge for open-domain chatbots. However, dealing with politically sensitive content in a responsible, non-partisan, and safe behavior way is integral for these chatbots. Currently, the main…

Computation and Language · Computer Science 2021-06-14 Yejin Bang , Nayeon Lee , Etsuko Ishii , Andrea Madotto , Pascale Fung

Watching TV not only provides news information but also gives an opportunity for different generations to communicate. With the proliferation of smartphones, PC, and the Internet, increase the opportunities for communication in front of the…

Multimedia · Computer Science 2023-03-06 Donghuo Zeng , Jianming Wu , Gen Hattori , Yasuhiro Takishima

Recently the field of Human-Robot Interaction gained popularity, due to the wide range of possibilities of how robots can support humans during daily tasks. One form of supportive robots are socially assistive robots which are specifically…

Human-Computer Interaction · Computer Science 2023-03-15 Jan Leusmann , Chao Wang , Michael Gienger , Albrecht Schmidt , Sven Mayer

Therapeutic art activities, such as expressive drawing and painting, require the synergy between creative visual production and interactive dialogue. Recent advancements in Multimodal Large Language Models (MLLMs) have expanded the capacity…

Human-Computer Interaction · Computer Science 2026-05-12 Le Lin , Zihao Zhu , Rainbow Tin Hung Ho , Jing Liao , Yuhan Luo

As chatbots increasingly blur the boundary between automated systems and human conversation, the foundations of trust in these systems warrant closer examination. While regulatory and policy frameworks tend to define trust in normative…

Artificial Intelligence · Computer Science 2026-03-11 Aditya Gulati , Nuria Oliver

Conversational agents increasingly mediate everyday digital interactions, yet the effects of their communication style on user experience and task success remain unclear. Addressing this gap, we describe the results of a between-subject…

Human-Computer Interaction · Computer Science 2026-02-23 Erik Derner , Dalibor Kučera , Aditya Gulati , Ayoub Bagheri , Nuria Oliver

Computational thinking, and by extension, computer programming, is notoriously challenging to learn. Conversational agents and generative artificial intelligence (genAI) have the potential to facilitate this learning process by offering…

Human-Computer Interaction · Computer Science 2024-06-17 Jacob Penney , João Felipe Pimentel , Igor Steinmacher , Marco A. Gerosa

The Turing test aimed to recognize the behavior of a human from that of a computer algorithm. Such challenge is more relevant than ever in today's social media context, where limited attention and technology constrain the expressive power…

Social and Information Networks · Computer Science 2017-03-07 Emilio Ferrara , Onur Varol , Clayton Davis , Filippo Menczer , Alessandro Flammini

Much research in computational argumentation assumes that arguments and counterarguments can be obtained in some way. Yet, to improve and apply models of argument, we need methods for acquiring them. Current approaches include argument…

Artificial Intelligence · Computer Science 2018-05-14 Lisa A. Chalaguine , Anthony Hunter , Henry W. W. Potts , Fiona L. Hamilton

Recently, chatbots received an increased attention from industry and diverse research communities as a dialogue-based interface providing advanced human-computer interactions. On the other hand, Open Data continues to be an important trend…

Information Retrieval · Computer Science 2019-09-13 Sophia Keyner , Vadim Savenkov , Svitlana Vakulenko

Conversational systems or chatbots are an example of AI-Infused Applications (AIIA). Chatbots are especially important as they are often the first interaction of clients with a business and are the entry point of a business into the AI…

Chatbot is a machine with the ability to answer automatically through a conversational interface. A chatbot is considered as one of the most exceptional and promising expressions of human computer interaction. Voice-based chatbots or…

Human-Computer Interaction · Computer Science 2022-08-24 Sagina Athikkal , John Jenq

Conversational AI chatbots have become increasingly common within the customer service industry. Despite improvements in their emotional development, they often lack the authenticity of real customer service interactions or the competence…

Human-Computer Interaction · Computer Science 2025-02-14 Antonin Brun , Ruying Liu , Aryan Shukla , Frances Watson , Jonathan Gratch

This paper addresses the question of whether large language model-powered chatbots are capable of assertion. According to what we call the Thesis of Chatbot Assertion (TCA), chatbots are the kinds of things that can assert, and at least…

Computation and Language · Computer Science 2024-12-12 Iwan Williams , Tim Bayne
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