Related papers: Learning to Rank Broad and Narrow Queries in E-Com…
For e-commerce search, user experience is measured by users' behavioral responses to returned products, like click-through rate and conversion rate, as well as the relevance between returned products and search queries. Consequently,…
Mapping a search query to a set of relevant categories in the product taxonomy is a significant challenge in e-commerce search for two reasons: 1) Training data exhibits severe class imbalance problem due to biased click behavior, and 2)…
Learning-to-rank (LTR) is a class of supervised learning techniques that apply to ranking problems dealing with a large number of features. The popularity and widespread application of LTR models in prioritizing information in a variety of…
Product search plays an essential role in eCommerce. It was treated as a special type of information retrieval problem. Most existing works make use of historical data to improve the search performance, which do not take the opportunity to…
User-generated reviews serve as crucial references in shopper's decision-making process. Moreover, they improve product sales and validate the reputation of the website as a whole. Thus, it becomes important to design reviews ranking…
Conversational recommender systems promise rich interactions for e-commerce, but balancing exploration (clarifying user needs) and exploitation (making recommendations) remains challenging, especially when deploying large language models…
In this abstract we present a series of optimizations we performed on the two-tower model architecture [14], and training and evaluation datasets to implement semantic product search at Best Buy. Search queries on bestbuy.com follow the…
Supervisory signals are a critical resource for training learning to rank models. In many real-world search and retrieval scenarios, these signals may not be readily available or could be costly to obtain for some queries. The examples…
In this paper, we study multiple problems from sponsored product optimization in ad system, including position-based de-biasing, click-conversion multi-task learning, and calibration on predicted click-through-rate (pCTR). We propose a…
At Expedia, learning-to-rank (LTR) models plays a key role on our website in sorting and presenting information more relevant to users, such as search filters, property rooms, amenities, and images. A major challenge in deploying these…
Ranking a set of items based on their relevance to a given query is a core problem in search and recommendation. Transformer-based ranking models are the state-of-the-art approaches for such tasks, but they score each query-item…
E-commerce authoring entails creating engaging, diverse, and targeted content to enhance preference elicitation and retrieval experience. While Large Language Models (LLMs) have revolutionized content generation, they often fall short in…
Discovering relevant patterns for a particular user remains a challenging tasks in data mining. Several approaches have been proposed to learn user-specific pattern ranking functions. These approaches generalize well, but at the expense of…
In many online platforms, customers' decisions are substantially influenced by product rankings as most customers only examine a few top-ranked products. Concurrently, such platforms also use the same data corresponding to customers'…
Sponsored search in e-commerce poses several unique and complex challenges. These challenges stem from factors such as the asymmetric language structure between search queries and product names, the inherent ambiguity in user search intent,…
Many platforms on the web present ranked lists of content to users, typically optimized for engagement-, satisfaction- or retention- driven metrics. Advances in the Learning-to-Rank (LTR) research literature have enabled rapid growth in…
We introduce deep learning models to the two most important stages in product search at JD.com, one of the largest e-commerce platforms in the world. Specifically, we outline the design of a deep learning system that retrieves semantically…
In large scale e-commerce marketplaces, duplicate product listings frequently cause consumer confusion and operational inefficiencies, degrading trust on the platform and increasing costs. Traditional keyword-based search methodologies…
In the 'Big Data' era, many real-world applications like search involve the ranking problem for a large number of items. It is important to obtain effective ranking results and at the same time obtain the results efficiently in a timely…
Query Understanding is a semantic search method that can classify tokens in a customer's search query to entities such as Product, Brand, etc. This method can overcome the limitations of bag-of-words methods but requires an ontology. We…