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For e-commerce search, user experience is measured by users' behavioral responses to returned products, like click-through rate and conversion rate, as well as the relevance between returned products and search queries. Consequently,…

Information Retrieval · Computer Science 2026-03-04 Aijun Dai , Jixiang Zhang , Haiqing Hu , Guoyu Tang , Lin Liu , Ziguang Cheng

Mapping a search query to a set of relevant categories in the product taxonomy is a significant challenge in e-commerce search for two reasons: 1) Training data exhibits severe class imbalance problem due to biased click behavior, and 2)…

Information Retrieval · Computer Science 2021-05-11 Ali Ahmadvand , Surya Kallumadi , Faizan Javed , Eugene Agichtein

Learning-to-rank (LTR) is a class of supervised learning techniques that apply to ranking problems dealing with a large number of features. The popularity and widespread application of LTR models in prioritizing information in a variety of…

Machine Learning · Computer Science 2020-05-19 Jaspreet Singh , Zhenye Wang , Megha Khosla , Avishek Anand

Product search plays an essential role in eCommerce. It was treated as a special type of information retrieval problem. Most existing works make use of historical data to improve the search performance, which do not take the opportunity to…

Information Retrieval · Computer Science 2024-03-06 Zixuan Li , Lizi Liao , Tat-Seng Chua

User-generated reviews serve as crucial references in shopper's decision-making process. Moreover, they improve product sales and validate the reputation of the website as a whole. Thus, it becomes important to design reviews ranking…

Information Retrieval · Computer Science 2020-09-08 Akhil Sai Peddireddy

Conversational recommender systems promise rich interactions for e-commerce, but balancing exploration (clarifying user needs) and exploitation (making recommendations) remains challenging, especially when deploying large language models…

Information Retrieval · Computer Science 2025-09-09 Firas Jarboui , Issa Memari

In this abstract we present a series of optimizations we performed on the two-tower model architecture [14], and training and evaluation datasets to implement semantic product search at Best Buy. Search queries on bestbuy.com follow the…

Information Retrieval · Computer Science 2025-05-27 Akshay Kekuda , Yuyang Zhang , Arun Udayashankar

Supervisory signals are a critical resource for training learning to rank models. In many real-world search and retrieval scenarios, these signals may not be readily available or could be costly to obtain for some queries. The examples…

Information Retrieval · Computer Science 2024-10-10 Xuyang Wu , Ajit Puthenputhussery , Hongwei Shang , Changsung Kang , Yi Fang

In this paper, we study multiple problems from sponsored product optimization in ad system, including position-based de-biasing, click-conversion multi-task learning, and calibration on predicted click-through-rate (pCTR). We propose a…

Information Retrieval · Computer Science 2023-04-19 Yanbing Xue , Bo Liu , Weizhi Du , Jayanth Korlimarla , Musen Men

At Expedia, learning-to-rank (LTR) models plays a key role on our website in sorting and presenting information more relevant to users, such as search filters, property rooms, amenities, and images. A major challenge in deploying these…

Machine Learning · Computer Science 2025-01-30 Alessio Petrozziello , Christian Sommeregger , Ye-Sheen Lim

Ranking a set of items based on their relevance to a given query is a core problem in search and recommendation. Transformer-based ranking models are the state-of-the-art approaches for such tasks, but they score each query-item…

E-commerce authoring entails creating engaging, diverse, and targeted content to enhance preference elicitation and retrieval experience. While Large Language Models (LLMs) have revolutionized content generation, they often fall short in…

Computation and Language · Computer Science 2024-06-12 Kaize Shi , Xueyao Sun , Dingxian Wang , Yinlin Fu , Guandong Xu , Qing Li

Discovering relevant patterns for a particular user remains a challenging tasks in data mining. Several approaches have been proposed to learn user-specific pattern ranking functions. These approaches generalize well, but at the expense of…

Artificial Intelligence · Computer Science 2022-03-08 Nassim Belmecheri , Noureddine Aribi , Nadjib Lazaar , Yahia Lebbah , Samir Loudni

In many online platforms, customers' decisions are substantially influenced by product rankings as most customers only examine a few top-ranked products. Concurrently, such platforms also use the same data corresponding to customers'…

Machine Learning · Computer Science 2020-09-14 Negin Golrezaei , Vahideh Manshadi , Jon Schneider , Shreyas Sekar

Sponsored search in e-commerce poses several unique and complex challenges. These challenges stem from factors such as the asymmetric language structure between search queries and product names, the inherent ambiguity in user search intent,…

Information Retrieval · Computer Science 2025-02-14 Zhaodong Wang , Weizhi Du , Md Omar Faruk Rokon , Pooshpendu Adhikary , Yanbing Xue , Jiaxuan Xu , Jianghong Zhou , Kuang-chih Lee , Musen Wen

Many platforms on the web present ranked lists of content to users, typically optimized for engagement-, satisfaction- or retention- driven metrics. Advances in the Learning-to-Rank (LTR) research literature have enabled rapid growth in…

Information Retrieval · Computer Science 2024-01-09 Hitesh Sagtani , Olivier Jeunen , Aleksei Ustimenko

We introduce deep learning models to the two most important stages in product search at JD.com, one of the largest e-commerce platforms in the world. Specifically, we outline the design of a deep learning system that retrieves semantically…

Information Retrieval · Computer Science 2021-03-25 Rui Li , Yunjiang Jiang , Wenyun Yang , Guoyu Tang , Songlin Wang , Chaoyi Ma , Wei He , Xi Xiong , Yun Xiao , Eric Yihong Zhao

In large scale e-commerce marketplaces, duplicate product listings frequently cause consumer confusion and operational inefficiencies, degrading trust on the platform and increasing costs. Traditional keyword-based search methodologies…

Information Retrieval · Computer Science 2025-12-02 Aysenur Kulunk , Berk Taskin , M. Furkan Eseoglu , H. Bahadir Sahin

In the 'Big Data' era, many real-world applications like search involve the ranking problem for a large number of items. It is important to obtain effective ranking results and at the same time obtain the results efficiently in a timely…

Machine Learning · Statistics 2017-06-08 Shichen Liu , Fei Xiao , Wenwu Ou , Luo Si

Query Understanding is a semantic search method that can classify tokens in a customer's search query to entities such as Product, Brand, etc. This method can overcome the limitations of bag-of-words methods but requires an ontology. We…

Information Retrieval · Computer Science 2018-07-06 Aliasgar Kutiyanawala , Prateek Verma , Zheng , Yan
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