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Smart home devices have found their way through people's homes as well as hearts. One such smart device is Amazon Alexa. Amazon Alexa is a voice-controlled application that is rapidly gaining popularity. Alexa was primarily used for…

Human-Computer Interaction · Computer Science 2022-09-02 Sanjana Gautam

Open-domain social dialogue is one of the long-standing goals of Artificial Intelligence. This year, the Amazon Alexa Prize challenge was announced for the first time, where real customers get to rate systems developed by leading…

Computation and Language · Computer Science 2017-12-21 Ioannis Papaioannou , Amanda Cercas Curry , Jose L. Part , Igor Shalyminov , Xinnuo Xu , Yanchao Yu , Ondřej Dušek , Verena Rieser , Oliver Lemon

Online shopping platforms, such as Amazon and AliExpress, are increasingly prevalent in society, helping customers purchase products conveniently. With recent progress in natural language processing, researchers and practitioners shift…

Computation and Language · Computer Science 2024-11-25 Jie Zou , Jimmy Xiangji Huang , Zhaochun Ren , Evangelos Kanoulas

Third-party software, or skills, are essential components in Smart Personal Assistants (SPA). The number of skills has grown rapidly, dominated by a changing environment that has no clear business model. Skills can access personal…

Cryptography and Security · Computer Science 2022-01-17 Jide S Edu , Xavier Ferrer-Aran , Jose M Such , Guillermo Suarez-Tangil

We present results on combining supervised and unsupervised methods to ensemble multiple systems for two popular Knowledge Base Population (KBP) tasks, Cold Start Slot Filling (CSSF) and Tri-lingual Entity Discovery and Linking (TEDL). We…

Computation and Language · Computer Science 2016-04-19 Nazneen Fatema Rajani , Raymond J. Mooney

Since its inception in 2016, the Alexa Prize program has enabled hundreds of university students to explore and compete to develop conversational agents through the SocialBot Grand Challenge. The goal of the challenge is to build agents…

Measuring user satisfaction level is a challenging task, and a critical component in developing large-scale conversational agent systems serving the needs of real users. An widely used approach to tackle this is to collect human annotation…

Voice assistants are deployed widely and provide useful functionality. However, recent work has shown that commercial systems like Amazon Alexa and Google Home are vulnerable to voice-based confusion attacks that exploit design issues. We…

Cryptography and Security · Computer Science 2022-12-20 Ashish Hooda , Matthew Wallace , Kushal Jhunjhunwalla , Earlence Fernandes , Kassem Fawaz

Traditional goal-oriented dialogue systems rely on various components such as natural language understanding, dialogue state tracking, policy learning and response generation. Training each component requires annotations which are hard to…

We address the novel problem of automatically generating quiz-style knowledge questions from a knowledge graph such as DBpedia. Questions of this kind have ample applications, for instance, to educate users about or to evaluate their…

Computation and Language · Computer Science 2019-04-17 Dominic Seyler , Mohamed Yahya , Klaus Berberich

Popular conversational agents frameworks such as Alexa Skills Kit (ASK) and Google Actions (gActions) offer unprecedented opportunities for facilitating the development and deployment of voice-enabled AI solutions in various verticals.…

Computation and Language · Computer Science 2020-01-03 Walid Shalaby , Adriano Arantes , Teresa GonzalezDiaz , Chetan Gupta

Question answering over knowledge bases (KBQA) has become a popular approach to help users extract information from knowledge bases. Although several systems exist, choosing one suitable for a particular application scenario is difficult.…

Computation and Language · Computer Science 2022-11-16 Khiem Vinh Tran , Hao Phu Phan , Khang Nguyen Duc Quach , Ngan Luu-Thuy Nguyen , Jun Jo , Thanh Tam Nguyen

Most prior work on task-oriented dialogue systems are restricted to limited coverage of domain APIs. However, users oftentimes have requests that are out of the scope of these APIs. This work focuses on responding to these…

Computation and Language · Computer Science 2021-06-18 Di Jin , Seokhwan Kim , Dilek Hakkani-Tur

Crowdsourcing is an emerging computing paradigm that takes advantage of the intelligence of a crowd to solve complex problems effectively. Besides collecting and processing data, it is also a great demand for the crowd to conduct…

Neural and Evolutionary Computing · Computer Science 2023-04-13 Feng-Feng Wei , Wei-Neng Chen , Xiao-Qi Guo , Bowen Zhao , Sang-Woon Jeon , Jun Zhang

Active listening is a well-known skill applied in human communication to build intimacy and elicit self-disclosure to support a wide variety of cooperative tasks. When applied to conversational UIs, active listening from machines can also…

Human-Computer Interaction · Computer Science 2022-09-26 Eugene Cho , Nasim Motalebi , S. Shyam Sundar , Saeed Abdullah

his paper explores what kinds of questions are best served by the way generative AI (GenAI) using Large Language Models(LLMs) that aggregate and package knowledge, and when traditional curated web-sourced search results serve users better.…

Human-Computer Interaction · Computer Science 2024-10-17 Ted Selker , Yunzi Wu

By incorporating human workers into the query execution process crowd-enabled databases facilitate intelligent, social capabilities like completing missing data at query time or performing cognitive operators. But despite all their…

Databases · Computer Science 2015-03-20 Joachim Selke , Christoph Lofi , Wolf-Tilo Balke

New systems employ Machine Learning to sift through large knowledge sources, creating flexible Large Language Models. These models discern context and predict sequential information in various communication forms. Generative AI, leveraging…

Artificial Intelligence · Computer Science 2023-07-19 Ted Selker

Knowledge-based, open-domain dialogue generation aims to build chit-chat systems that talk to humans using mined support knowledge. Many types and sources of knowledge have previously been shown to be useful as support knowledge. Even in…

Computation and Language · Computer Science 2025-05-19 Xiangci Li , Linfeng Song , Lifeng Jin , Haitao Mi , Jessica Ouyang , Dong Yu

KG (Knowledge Generation) and understanding have traditionally been a Human-centric activity. KE (Knowledge Engineering) and KM (Knowledge Management) have tried to augment human knowledge on two separate planes: the first deals with…

Human-Computer Interaction · Computer Science 2020-11-30 Nadeem Kafi , Zubair Ahmed Shaikh , Muhammad Shahid Shaikh