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To address the problem of narrow recommendation ranges caused by an emphasis on prediction accuracy, serendipitous recommendations, which consider both usefulness and unexpectedness, have attracted attention. However, realizing…

Information Retrieval · Computer Science 2025-04-10 Zhelin Xu , Atsushi Matsumura

The evaluation of recommendation systems is a complex task. The offline and online evaluation metrics for recommender systems are ambiguous in their true objectives. The majority of recently published papers benchmark their methods using…

Information Retrieval · Computer Science 2023-08-15 Petr Kasalický , Rodrigo Alves , Pavel Kordík

A recommender system that optimizes its recommendations solely to fit a user's history of ratings for consumed items can create a filter bubble, wherein the user does not get to experience items from novel, unseen categories. One approach…

Information Retrieval · Computer Science 2023-10-20 Tonmoy Hasan , Razvan Bunescu

Serendipity has been associated with numerous benefits in the context of recommender systems, e.g., increased user satisfaction and consumption of long-tail items. Despite this, serendipity in the context of recommender systems has thus far…

Human-Computer Interaction · Computer Science 2025-05-26 Brett Binst , Lien Michiels , Annelien Smets

Serendipity-oriented recommender systems aim to counteract over-specialization in user preferences. However, evaluating a user's serendipitous response towards a recommended item can be challenging because of its emotional nature. In this…

Information Retrieval · Computer Science 2024-12-18 Yu Tokutake , Kazushi Okamoto

Serendipity plays a pivotal role in enhancing user satisfaction within recommender systems, yet its evaluation poses significant challenges due to its inherently subjective nature and conceptual ambiguity. Current algorithmic approaches…

Information Retrieval · Computer Science 2025-07-24 Li Kang , Yuhan Zhao , Li Chen

In this paper, we present our work towards comparing on-line and off-line evaluation metrics in the context of small e-commerce recommender systems. Recommending on small e-commerce enterprises is rather challenging due to the lower volume…

Information Retrieval · Computer Science 2020-06-11 Ladislav Peska , Peter Vojtas

Offline evaluations of recommender systems attempt to estimate users' satisfaction with recommendations using static data from prior user interactions. These evaluations provide researchers and developers with first approximations of the…

Information Retrieval · Computer Science 2020-01-28 Mucun Tian , Michael D. Ekstrand

Serendipity in recommender systems (RSs) has attracted increasing attention as a concept that enhances user satisfaction by presenting unexpected and useful items. However, evaluating serendipitous performance remains challenging because…

Information Retrieval · Computer Science 2025-08-26 Yu Tokutake , Kazushi Okamoto , Kei Harada , Atsushi Shibata , Koki Karube

In Recommender System (RS), explanations help users understand why items are recommended and can enhance a system's transparency, persuasiveness, engagement, and trust, which are known as explanation goals. However, evaluating the…

Information Retrieval · Computer Science 2025-12-17 André Levi Zanon , Marcelo Garcia Manzato , Leonardo Rocha

The effectiveness of recommendation systems is pivotal to user engagement and satisfaction in online platforms. As these recommendation systems increasingly influence user choices, their evaluation transcends mere technical performance and…

Information Retrieval · Computer Science 2024-01-15 Aryan Jadon , Avinash Patil

Most if not all on-line item-to-item recommendation systems rely on estimation of a distance like measure (rank) of similarity between items. For on-line recommendation systems, time sensitivity of this similarity measure is extremely…

Numerical Analysis · Mathematics 2023-02-06 Alexander Kushkuley , Joshua Correa

Recommender systems operate in an inherently dynamical setting. Past recommendations influence future behavior, including which data points are observed and how user preferences change. However, experimenting in production systems with real…

Information Retrieval · Computer Science 2020-11-17 Karl Krauth , Sarah Dean , Alex Zhao , Wenshuo Guo , Mihaela Curmei , Benjamin Recht , Michael I. Jordan

Recommender systems rely heavily on user feedback to learn effective user and item representations. Despite their widespread adoption, limited attention has been given to the uncertainty inherent in the feedback used to train these systems.…

Information Retrieval · Computer Science 2025-05-06 Bruno Sguerra , Viet-Anh Tran , Romain Hennequin , Manuel Moussallam

In this study, we investigate how supporting serendipitous discovery and analysis of online product reviews can encourage readers to explore reviews more comprehensively prior to making purchase decisions. We propose two interventions --…

Human-Computer Interaction · Computer Science 2022-03-23 Mahmood Jasim , Christopher Collins , Ali Sarvghad , Narges Mahyar

The task of item recommendation requires ranking a large catalogue of items given a context. Item recommendation algorithms are evaluated using ranking metrics that depend on the positions of relevant items. To speed up the computation of…

Information Retrieval · Computer Science 2019-12-06 Steffen Rendle

Recency bias in a sequential recommendation system refers to the overly high emphasis placed on recent items within a user session. This bias can diminish the serendipity of recommendations and hinder the system's ability to capture users'…

Information Retrieval · Computer Science 2024-09-17 Jeonglyul Oh , Sungzoon Cho

The performance of Recommender Systems (RS) varies significantly across users, yet the underlying reasons for this variance remain poorly understood. This paper introduces a unified framework to analyze and explain this performance gap by…

Information Retrieval · Computer Science 2026-03-04 Michaël Soumm , Alexandre Fournier-Montgieux , Adrian Popescu , Bertrand Delezoide

Academic research in recommender systems has been greatly focusing on the accuracy-related measures of recommendations. Even when non-accuracy measures such as popularity bias, diversity, and novelty are studied, it is often solely from the…

Information Retrieval · Computer Science 2020-07-03 Himan Abdollahpouri , Masoud Mansoury

Predicting when an individual will adopt a new behavior is an important problem in application domains such as marketing and public health. This paper examines the perfor- mance of a wide variety of social network based measurements…

Social and Information Networks · Computer Science 2016-07-26 Nikhil Kumar , Ruocheng Guo , Ashkan Aleali , Paulo Shakarian
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