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Automatically evaluating the quality of responses in open-domain dialogue systems is a challenging but crucial task. Current evaluation metrics often fail to align with human judgments, especially when assessing responses that are…

Computation and Language · Computer Science 2024-06-26 Tao Feng , Lizhen Qu , Xiaoxi Kang , Gholamreza Haffari

Response ranking in dialogues plays a crucial role in retrieval-based conversational systems. In a multi-turn dialogue, to capture the gist of a conversation, contextual information serves as essential knowledge to achieve this goal. In…

Computation and Language · Computer Science 2023-04-04 Zihao Wang , Eugene Agichtein , Jinho Choi

Spoken meaning often depends not only on what is said, but also on which word is emphasized. The same sentence can convey correction, contrast, or clarification depending on where emphasis falls. Although modern text-to-speech (TTS) systems…

Computation and Language · Computer Science 2026-04-14 Arnon Turetzky , Avihu Dekel , Hagai Aronowitz , Ron Hoory , Yossi Adi

Conversational recommender systems aim to provide personalized recommendations by analyzing and utilizing contextual information related to dialogue. However, existing methods typically model the dialogue context as a whole, neglecting the…

Information Retrieval · Computer Science 2025-04-25 Guojia An , Jie Zou , Jiwei Wei , Chaoning Zhang , Fuming Sun , Yang Yang

Information-seeking conversation systems are increasingly popular in real-world applications, especially for e-commerce companies. To retrieve appropriate responses for users, it is necessary to compute the matching degrees between…

Computation and Language · Computer Science 2022-11-03 Haojie Pan , Cen Chen , Chengyu Wang , Minghui Qiu , Liu Yang , Feng Ji , Jun Huang

Prior approaches to realizing mixed-initiative human--computer referential communication have adopted information-state or collaborative problem-solving approaches. In this paper, we argue for a new approach, inspired by coherence-based…

Computation and Language · Computer Science 2020-07-10 Baber Khalid , Malihe Alikhani , Michael Fellner , Brian McMahan , Matthew Stone

Emotional support dialogue systems aim to reduce help-seekers' distress and help them overcome challenges. While human values$\unicode{x2013}$core beliefs that shape an individual's priorities$\unicode{x2013}$are increasingly emphasized in…

Computation and Language · Computer Science 2025-06-03 Juhee Kim , Chunghu Mok , Jisun Lee , Hyang Sook Kim , Yohan Jo

Empathy and emotion prediction are key components in the development of effective and empathetic agents, amongst several other applications. The WASSA shared task on empathy and emotion prediction in interactions presents an opportunity to…

Computation and Language · Computer Science 2024-07-08 Patrícia Pereira , Helena Moniz , Joao Paulo Carvalho

We present three enhancements to existing encoder-decoder models for open-domain conversational agents, aimed at effectively modeling coherence and promoting output diversity: (1) We introduce a measure of coherence as the GloVe embedding…

Computation and Language · Computer Science 2018-11-22 Xinnuo Xu , Ondřej Dušek , Ioannis Konstas , Verena Rieser

Response generation is one of the critical components in task-oriented dialog systems. Existing studies have shown that large pre-trained language models can be adapted to this task. The typical paradigm of adapting such extremely large…

Computation and Language · Computer Science 2023-02-14 Sandesh Swamy , Narges Tabari , Chacha Chen , Rashmi Gangadharaiah

Nowadays, the current neural network models of dialogue generation(chatbots) show great promise for generating answers for chatty agents. But they are short-sighted in that they predict utterances one at a time while disregarding their…

Computation and Language · Computer Science 2023-01-19 Jabri Ismail , Aboulbichr Ahmed , El ouaazizi Aziza

Conversational Recommender Systems (CRS) has become an emerging research topic seeking to perform recommendations through interactive conversations, which generally consist of generation and recommendation modules. Prior work on CRS tends…

Computation and Language · Computer Science 2022-09-26 Lingzhi Wang , Shafiq Joty , Wei Gao , Xingshan Zeng , Kam-Fai Wong

We provide a comparative study between neural word representations and traditional vector spaces based on co-occurrence counts, in a number of compositional tasks. We use three different semantic spaces and implement seven tensor-based…

Computation and Language · Computer Science 2014-08-27 Dmitrijs Milajevs , Dimitri Kartsaklis , Mehrnoosh Sadrzadeh , Matthew Purver

Knowledge-grounded dialogue systems aim to generate coherent and engaging responses based on the dialogue contexts and selected external knowledge. Previous knowledge selection methods tend to rely too heavily on the dialogue contexts or…

Computation and Language · Computer Science 2024-03-05 Lin Xu , Qixian Zhou , Jinlan Fu , See-Kiong Ng

Cognitive science and symbolic AI research suggest that event causality provides vital information for story understanding. However, machine learning systems for story understanding rarely employ event causality, partially due to the lack…

Computation and Language · Computer Science 2024-04-03 Yidan Sun , Qin Chao , Boyang Li

The prevalence of mental disorders has become a significant issue, leading to the increased focus on Emotional Support Conversation as an effective supplement for mental health support. Existing methods have achieved compelling results,…

Computation and Language · Computer Science 2023-10-12 Mengzhao Jia , Qianglong Chen , Liqiang Jing , Dawei Fu , Renyu Li

Accurate prediction of conversation topics can be a valuable signal for creating coherent and engaging dialog systems. In this work, we focus on context-aware topic classification methods for identifying topics in free-form human-chatbot…

Computation and Language · Computer Science 2018-10-22 Chandra Khatri , Rahul Goel , Behnam Hedayatnia , Angeliki Metanillou , Anushree Venkatesh , Raefer Gabriel , Arindam Mandal

Temporal causal representation learning is a powerful tool for uncovering complex patterns in observational studies, which are often represented as low-dimensional time series. However, in many real-world applications, data are…

Machine Learning · Computer Science 2025-07-21 Jianhong Chen , Meng Zhao , Mostafa Reisi Gahrooei , Xubo Yue

Equipping agents with the capacity to justify made decisions using supporting evidence represents a cornerstone of accountable decision-making. Furthermore, ensuring that justifications are in line with human expectations and societal norms…

Machine Learning · Computer Science 2024-02-27 Aleksa Sukovic , Goran Radanovic

In this paper we describe the linguistic processor of a spoken dialogue system. The parser receives a word graph from the recognition module as its input. Its task is to find the best path through the graph. If no complete solution can be…

cmp-lg · Computer Science 2008-02-03 Gerhard Hanrieder , Guenther Goerz