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We present a new approach to dialogue management using conversational knowledge graphs as core representation of the dialogue state. To this end, we introduce a new dataset, GraphWOZ, which comprises Wizard-of-Oz dialogues in which human…

Computation and Language · Computer Science 2022-11-24 Nicholas Thomas Walker , Stefan Ultes , Pierre Lison

Existing conversational systems are mostly agent-centric, which assumes the user utterances would closely follow the system ontology (for NLU or dialogue state tracking). However, in real-world scenarios, it is highly desirable that the…

Computation and Language · Computer Science 2021-09-10 Zhiyu Chen , Honglei Liu , Hu Xu , Seungwhan Moon , Hao Zhou , Bing Liu

High-quality data is essential for conversational recommendation systems and serves as the cornerstone of the network architecture development and training strategy design. Existing works contribute heavy human efforts to manually labeling…

Computation and Language · Computer Science 2023-06-19 Yu Lu , Junwei Bao , Zichen Ma , Xiaoguang Han , Youzheng Wu , Shuguang Cui , Xiaodong He

Recent advances in conversational AI have demonstrated impressive capabilities in single-turn responses, yet multi-turn dialogues remain challenging for even the most sophisticated language models. Current dialogue datasets are limited in…

Computation and Language · Computer Science 2025-05-27 Alkis Koudounas , Moreno La Quatra , Elena Baralis

Conversational question answering systems often rely on semantic parsing to enable interactive information retrieval, which involves the generation of structured database queries from a natural language input. For information-seeking…

Computation and Language · Computer Science 2024-01-04 Phillip Schneider , Manuel Klettner , Kristiina Jokinen , Elena Simperl , Florian Matthes

How can we better understand the mechanisms behind multi-turn information seeking dialogues? How can we use these insights to design a dialogue system that does not require explicit query formulation upfront as in question answering? To…

Information Retrieval · Computer Science 2020-12-08 Svitlana Vakulenko , Vadim Savenkov , Maarten de Rijke

In face-to-face conversations, individuals need to switch between speaking and listening roles seamlessly. Existing 3D talking head generation models focus solely on speaking or listening, neglecting the natural dynamics of interactive…

Computer Vision and Pattern Recognition · Computer Science 2025-05-27 Ziqiao Peng , Yanbo Fan , Haoyu Wu , Xuan Wang , Hongyan Liu , Jun He , Zhaoxin Fan

Traditional recommendation systems produce static rather than interactive recommendations invariant to a user's specific requests, clarifications, or current mood, and can suffer from the cold-start problem if their tastes are unknown.…

Computation and Language · Computer Science 2019-09-10 Dongyeop Kang , Anusha Balakrishnan , Pararth Shah , Paul Crook , Y-Lan Boureau , Jason Weston

Teaching machines to accomplish tasks by conversing naturally with humans is challenging. Currently, developing task-oriented dialogue systems requires creating multiple components and typically this involves either a large amount of…

Computation and Language · Computer Science 2017-04-25 Tsung-Hsien Wen , David Vandyke , Nikola Mrksic , Milica Gasic , Lina M. Rojas-Barahona , Pei-Hao Su , Stefan Ultes , Steve Young

Knowledge models are fundamental to dialogue systems for enabling conversational interactions, which require handling domain-specific knowledge. Ensuring effective communication in information-providing conversations entails aligning user…

Computation and Language · Computer Science 2024-08-13 Phillip Schneider , Nektarios Machner , Kristiina Jokinen , Florian Matthes

To increase social bonding with interlocutors, humans naturally acquire the ability to respond appropriately in a given situation by considering which conversational skill is most suitable for the response - a process we call skill-of-mind.…

Computation and Language · Computer Science 2024-11-08 Young-Jun Lee , Dokyong Lee , Junyoung Youn , Kyeongjin Oh , Ho-Jin Choi

Although neural conversation models are effective in learning how to produce fluent responses, their primary challenge lies in knowing what to say to make the conversation contentful and non-vacuous. We present a new end-to-end approach to…

Computation and Language · Computer Science 2019-06-10 Lianhui Qin , Michel Galley , Chris Brockett , Xiaodong Liu , Xiang Gao , Bill Dolan , Yejin Choi , Jianfeng Gao

The success of large language models has driven interest in developing similar speech processing capabilities. However, a key challenge is the scarcity of high-quality spontaneous speech data, as most existing datasets contain scripted…

Current neural network-based conversational models lack diversity and generate boring responses to open-ended utterances. Priors such as persona, emotion, or topic provide additional information to dialog models to aid response generation,…

Computation and Language · Computer Science 2019-08-05 Richard Csaky , Patrik Purgai , Gabor Recski

Knowledge-grounded dialogue systems are intended to convey information that is based on evidence provided in a given source text. We discuss the challenges of training a generative neural dialogue model for such systems that is controlled…

Computation and Language · Computer Science 2021-07-16 Hannah Rashkin , David Reitter , Gaurav Singh Tomar , Dipanjan Das

Sustaining coherent and engaging narratives requires dialogue or storytelling agents to understand how the personas of speakers or listeners ground the narrative. Specifically, these agents must infer personas of their listeners to produce…

Computation and Language · Computer Science 2023-05-29 Silin Gao , Beatriz Borges , Soyoung Oh , Deniz Bayazit , Saya Kanno , Hiromi Wakaki , Yuki Mitsufuji , Antoine Bosselut

Conversational agents are increasingly used to address emotional needs on top of information needs. One use case of increasing interest are counselling-style mental health and behaviour change interventions, with large language model…

Human-Computer Interaction · Computer Science 2026-04-22 Selina Meyer , David Elsweiler

Open-domain dialog systems (also known as chatbots) have increasingly drawn attention in natural language processing. Some of the recent work aims at incorporating affect information into sequence-to-sequence neural dialog modeling, making…

Computation and Language · Computer Science 2020-06-25 Yubo Xie , Ekaterina Svikhnushina , Pearl Pu

Eva is a neuro-symbolic domain-independent multimodal collaborative dialogue system that takes seriously that the purpose of task-oriented dialogue is to assist the user. To do this, the system collaborates by inferring their intentions and…

Artificial Intelligence · Computer Science 2024-06-24 Philip R. Cohen , Lucian Galescu , Maayan Shvo

In the field of natural language processing, open-domain chatbots have emerged as an important research topic. However, a major limitation of existing open-domain chatbot research is its singular focus on short single-session dialogue,…

Computation and Language · Computer Science 2023-10-23 Jihyoung Jang , Minseong Boo , Hyounghun Kim