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Complaining is a speech act extensively used by humans to communicate a negative inconsistency between reality and expectations. Previous work on automatically identifying complaints in social media has focused on using feature-based and…

Computation and Language · Computer Science 2020-10-22 Mali Jin , Nikolaos Aletras

The speech act of complaining is used by humans to communicate a negative mismatch between reality and expectations as a reaction to an unfavorable situation. Linguistic theory of pragmatics categorizes complaints into various severity…

Computation and Language · Computer Science 2021-03-24 Mali Jin , Nikolaos Aletras

Complaining is a speech act that expresses a negative inconsistency between reality and human expectations. While prior studies mostly focus on identifying the existence or the type of complaints, in this work, we present the first study in…

Computation and Language · Computer Science 2022-04-21 Ming Fang , Shi Zong , Jing Li , Xinyu Dai , Shujian Huang , Jiajun Chen

Twitter is a social media platform where users express opinions over a variety of issues. Posts offering grievances or complaints can be utilized by private/ public organizations to improve their service and promptly gauge a low-cost…

Computation and Language · Computer Science 2020-06-19 Gyanesh Anand , Akash Gautam , Puneet Mathur , Debanjan Mahata , Rajiv Ratn Shah , Ramit Sawhney

Bragging is a speech act employed with the goal of constructing a favorable self-image through positive statements about oneself. It is widespread in daily communication and especially popular in social media, where users aim to build a…

Computation and Language · Computer Science 2022-03-14 Mali Jin , Daniel Preoţiuc-Pietro , A. Seza Doğruöz , Nikolaos Aletras

Automatic sentiment analysis play vital role in decision making. Many organizations spend a lot of budget to understand their customer satisfaction by manually going over their feedback/comments or tweets. Automatic sentiment analysis can…

Computation and Language · Computer Science 2021-07-07 Mohammad Aimal , Maheen Bakhtyar , Junaid Baber , Sadia Lakho , Umar Mohammad , Warda Ahmed , Jahanvash Karim

Speech acts are a way to conceptualize speech as action. This holds true for communication on any platform, including social media platforms such as Twitter. In this paper, we explored speech act recognition on Twitter by treating it as a…

Computation and Language · Computer Science 2016-06-21 Soroush Vosoughi , Deb Roy

Social media platforms enable the rapid dissemination and consumption of information. However, users instantly consume such content regardless of the reliability of the shared data. Consequently, the latter crowdsourcing model is exposed to…

Computation and Language · Computer Science 2024-09-06 Francisco de Arriba-Pérez , Silvia García-Méndez , Fátima Leal , Benedita Malheiro , Juan Carlos Burguillo

Social media users who report content are key allies in the management of online misinformation, however, no research has been conducted yet to understand their role and the different trends underlying their reporting activity. We suggest…

Social and Information Networks · Computer Science 2023-05-09 Hubert Etienne , Onur Çelebi

Parody is a figurative device used to imitate an entity for comedic or critical purposes and represents a widespread phenomenon in social media through many popular parody accounts. In this paper, we present the first computational study of…

Computation and Language · Computer Science 2020-05-04 Antonis Maronikolakis , Danae Sanchez Villegas , Daniel Preotiuc-Pietro , Nikolaos Aletras

Today, the web has become a mandatory platform to express users' opinions, emotions and feelings about various events. Every person using his smartphone can give his opinion about the purchase of a product, the occurrence of an accident,…

Computation and Language · Computer Science 2023-03-21 Kazem Taghandiki , Elnaz Rezaei Ehsan

There is a large amount of interest in understanding users of social media in order to predict their behavior in this space. Despite this interest, user predictability in social media is not well-understood. To examine this question, we…

Social and Information Networks · Computer Science 2013-08-27 David Darmon , Jared Sylvester , Michelle Girvan , William Rand

The characterization and detection of bots with their presumed ability to manipulate society on social media platforms have been subject to many research endeavors over the last decade. In the absence of ground truth data (i.e., accounts…

Social and Information Networks · Computer Science 2024-04-02 Dennis Assenmacher , Leon Fröhling , Claudia Wagner

While there has been substantial progress in developing systems to automate fact-checking, they still lack credibility in the eyes of the users. Thus, an interesting approach has emerged: to perform automatic fact-checking by verifying…

Computation and Language · Computer Science 2022-10-11 Momchil Hardalov , Anton Chernyavskiy , Ivan Koychev , Dmitry Ilvovsky , Preslav Nakov

The utilization of social media material in journalistic workflows is increasing, demanding automated methods for the identification of mis- and disinformation. Since textual contradiction across social media posts can be a signal of…

Computation and Language · Computer Science 2017-07-12 Piroska Lendvai , Uwe D. Reichel

Understanding the impact of digital platforms on user behavior presents foundational challenges, including issues related to polarization, misinformation dynamics, and variation in news consumption. Comparative analyses across platforms and…

In recent years, the problem of misinformation on the web has become widespread across languages, countries, and various social media platforms. Although there has been much work on automated fake news detection, the role of images and…

Computation and Language · Computer Science 2022-05-05 Gullal S. Cheema , Sherzod Hakimov , Abdul Sittar , Eric Müller-Budack , Christian Otto , Ralph Ewerth

User representations are routinely used in recommendation systems by platform developers, targeted advertisements by marketers, and by public policy researchers to gauge public opinion across demographic groups. Computer scientists consider…

Machine Learning · Computer Science 2018-12-04 Adrian Benton

On social media platforms like Twitter, users regularly share their opinions and comments with software vendors and service providers. Popular software products might get thousands of user comments per day. Research has shown that such…

Software Engineering · Computer Science 2021-08-20 Christoph Stanik , Tim Pietz , Walid Maalej

Social media is increasingly used by humans to express their feelings and opinions in the form of short text messages. Detecting sentiments in the text has a wide range of applications including identifying anxiety or depression of…

Computation and Language · Computer Science 2018-07-23 Shaunak Joshi , Deepali Deshpande
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