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Related papers: Deep Unknown Intent Detection with Margin Loss

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Detecting and identifying user intent from text, both written and spoken, plays an important role in modelling and understand dialogs. Existing research for intent discovery model it as a classification task with a predefined set of known…

Information Retrieval · Computer Science 2019-04-19 Nikhita Vedula , Nedim Lipka , Pranav Maneriker , Srinivasan Parthasarathy

With the maturity and popularity of dialogue systems, detecting user's unknown intent in dialogue systems has become an important task. It is also one of the most challenging tasks since we can hardly get examples, prior knowledge or the…

Computation and Language · Computer Science 2020-03-26 Ting-En Lin , Hua Xu

Out-of-scope (OOS) intent detection is a critical challenge in task-oriented dialogue systems (TODS), as it ensures robustness to unseen and ambiguous queries. In this work, we propose a novel but simple modular framework that combines…

Computation and Language · Computer Science 2025-07-03 Álvaro Zaera , Diana Nicoleta Popa , Ivan Sekulic , Paolo Rosso

Discovering new intents is of great significance to establishing Bootstrapped Task-Oriented Dialogue System. Most existing methods either lack the ability to transfer prior knowledge in the known intent data or fall into the dilemma of…

Computation and Language · Computer Science 2022-10-24 Yunhua Zhou , Peiju Liu , Yuxin Wang , Xipeng QIu

Intent recognition is a fundamental component in task-oriented dialogue systems (TODS). Determining user intents and detecting whether an intent is Out-of-Scope (OOS) is crucial for TODS to provide reliable responses. However, traditional…

Computation and Language · Computer Science 2025-07-31 Galo Castillo-López , Gaël de Chalendar , Nasredine Semmar

Open intent detection is a significant problem in natural language understanding, which aims to identify the unseen open intent while ensuring known intent identification performance. However, current methods face two major challenges.…

Computation and Language · Computer Science 2023-05-08 Hanlei Zhang , Hua Xu , Shaojie Zhao , Qianrui Zhou

We introduce a new approach for disfluency detection using a Bidirectional Long-Short Term Memory neural network (BLSTM). In addition to the word sequence, the model takes as input pattern match features that were developed to reduce…

Computation and Language · Computer Science 2016-04-13 Vicky Zayats , Mari Ostendorf , Hannaneh Hajishirzi

Intent detection is a critical component of task-oriented dialogue systems (TODS) which enables the identification of suitable actions to address user utterances at each dialog turn. Traditional approaches relied on computationally…

Computation and Language · Computer Science 2024-10-03 Gaurav Arora , Shreya Jain , Srujana Merugu

Unknown intent detection aims to identify the out-of-distribution (OOD) utterance whose intent has never appeared in the training set. In this paper, we propose using energy scores for this task as the energy score is theoretically aligned…

Computation and Language · Computer Science 2021-07-28 Yawen Ouyang , Jiasheng Ye , Yu Chen , Xinyu Dai , Shujian Huang , Jiajun Chen

Developing a dialogue agent that is capable of making autonomous decisions and communicating by natural language is one of the long-term goals of machine learning research. Traditional approaches either rely on hand-crafting a small…

Computation and Language · Computer Science 2017-05-30 Tsung-Hsien Wen , Yishu Miao , Phil Blunsom , Steve Young

Discovering new intents is a crucial task in dialogue systems. Most existing methods are limited in transferring the prior knowledge from known intents to new intents. They also have difficulties in providing high-quality supervised signals…

Computation and Language · Computer Science 2023-04-24 Hanlei Zhang , Hua Xu , Ting-En Lin , Rui Lyu

In the realm of task-oriented dialogue systems, a robust intent detection mechanism must effectively handle malformed utterances encountered in real-world scenarios. This study presents a novel fine-tuning framework for large language…

Computation and Language · Computer Science 2024-09-23 Bo Liu , Liming Zhan , Yujie Feng , Zexin Lu , Chengqiang Xie , Lei Xue , Albert Y. S. Lam , Xiao-Ming Wu

Intent detection is one of the core components of goal-oriented dialog systems, and detecting out-of-scope (OOS) intents is also a practically important skill. Few-shot learning is attracting much attention to mitigate data scarcity, but…

Computation and Language · Computer Science 2020-10-27 Jian-Guo Zhang , Kazuma Hashimoto , Wenhao Liu , Chien-Sheng Wu , Yao Wan , Philip S. Yu , Richard Socher , Caiming Xiong

Out-of-domain (OOD) intent detection aims to examine whether the user's query falls outside the predefined domain of the system, which is crucial for the proper functioning of task-oriented dialogue (TOD) systems. Previous methods address…

Computation and Language · Computer Science 2024-03-05 Pei Wang , Keqing He , Yejie Wang , Xiaoshuai Song , Yutao Mou , Jingang Wang , Yunsen Xian , Xunliang Cai , Weiran Xu

Intent detection is a text classification task whose aim is to recognize and label the semantics behind a users query. It plays a critical role in various business applications. The output of the intent detection module strongly conditions…

Machine Learning · Computer Science 2024-08-07 Eduardo Sanchez-Karhunen , Jose F. Quesada-Moreno , Miguel A. Gutiérrez-Naranjo

Despite extensive research on adversarial training strategies to improve robustness, the decisions of even the most robust deep learning models can still be quite sensitive to imperceptible perturbations, creating serious risks when…

Machine Learning · Computer Science 2024-11-04 Jonas Ngnawé , Sabyasachi Sahoo , Yann Pequignot , Frédéric Precioso , Christian Gagné

Detecting Out-of-Domain (OOD) or unknown intents from user queries is essential in a task-oriented dialog system. A key challenge of OOD detection is to learn discriminative semantic features. Traditional cross-entropy loss only focuses on…

Computation and Language · Computer Science 2021-06-01 Zhiyuan Zeng , Keqing He , Yuanmeng Yan , Zijun Liu , Yanan Wu , Hong Xu , Huixing Jiang , Weiran Xu

Intent Detection is one of the core tasks of dialog systems. Few-shot Intent Detection is challenging due to limited number of annotated utterances for novel classes. Generalized Few-shot intent detection is more realistic but challenging…

Computation and Language · Computer Science 2023-12-27 Ayush Kumar , Vijit Malik , Jithendra Vepa

Self-attention networks (SAN) have shown promising performance in various Natural Language Processing (NLP) scenarios, especially in machine translation. One of the main points of SANs is the strength of capturing long-range and multi-scale…

Computation and Language · Computer Science 2020-06-30 Sevinj Yolchuyeva , Géza Németh , Bálint Gyires-Tóth

Network evasion detection aims to distinguish whether the network flow comes from link layer exists network evasion threat, which is a means to disguise the data traffic on detection system by confusing the signature. Since the previous…

Cryptography and Security · Computer Science 2025-02-18 Kehua Chen , Jingping Jia
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