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Agentic memory is emerging as a key enabler for large language models (LLM) to maintain continuity, personalization, and long-term context in extended user interactions, critical capabilities for deploying LLMs as truly interactive and…

Artificial Intelligence · Computer Science 2025-12-16 Samarth Sarin , Lovepreet Singh , Bhaskarjit Sarmah , Dhagash Mehta

While end-to-end neural conversation models have led to promising advances in reducing hand-crafted features and errors induced by the traditional complex system architecture, they typically require an enormous amount of data due to the…

Computation and Language · Computer Science 2018-01-10 Sungjin Lee

Personalized dialogue generation, focusing on generating highly tailored responses by leveraging persona profiles and dialogue context, has gained significant attention in conversational AI applications. However, persona profiles, a…

Computation and Language · Computer Science 2024-06-28 Qiushi Huang , Shuai Fu , Xubo Liu , Wenwu Wang , Tom Ko , Yu Zhang , Lilian Tang

Human cognition is constrained by processing limitations, leading to cognitive overload and inefficiencies in knowledge synthesis and decision-making. Large Language Models (LLMs) present an opportunity for cognitive augmentation, but their…

Human-Computer Interaction · Computer Science 2025-04-21 Xiangrong , Zhu , Yuan Xu , Tianjian Liu , Jingwei Sun , Yu Zhang , Xin Tong

Effective communication in automated chat systems hinges on the ability to understand and respond to context. Traditional models often struggle with determining when additional context is necessary for generating appropriate responses. This…

Computation and Language · Computer Science 2024-10-03 Minghao Liu , Mingxiu Sui , Yi Nan , Cangqing Wang , Zhijie Zhou

People navigate complex environments using cues, heuristics, and other strategies, which are often adaptive in stable settings. However, as AI increasingly permeates society's information environments, those become more adaptive and…

Human-Computer Interaction · Computer Science 2026-02-03 Ezequiel Lopez-Lopez , Christoph M. Abels , Philipp Lorenz-Spreen , Stephan Lewandowsky , Stefan M. Herzog

Software development is a complex endeavor that depends on a wide variety of contextual factors involving a large amount of distributed information. This knowledge could include: technology-related tasks, software operating environments and…

Software Engineering · Computer Science 2020-06-04 Glaucia Melo , Edith Law , Paulo Alencar , Don Cowan

Recently, the topic-grounded dialogue (TGD) system has become increasingly popular as its powerful capability to actively guide users to accomplish specific tasks through topic-guided conversations. Most existing works utilize side…

Computation and Language · Computer Science 2024-06-05 Shixuan Fan , Wei Wei , Xiaofei Wen , Xianling Mao , Jixiong Chen , Dangyang Chen

Many users communicate with chatbots and AI assistants in order to help them with various tasks. A key component of the assistant is the ability to understand and answer a user's natural language questions for question-answering (QA).…

Computation and Language · Computer Science 2020-06-08 Anthony Colas , Trung Bui , Franck Dernoncourt , Moumita Sinha , Doo Soon Kim

Open-domain dialogue agents must be able to converse about many topics while incorporating knowledge about the user into the conversation. In this work we address the acquisition of such knowledge, for personalization in downstream Web…

Computation and Language · Computer Science 2019-04-25 Anna Tigunova , Andrew Yates , Paramita Mirza , Gerhard Weikum

Scarcity of training data for task-oriented dialogue systems is a well known problem that is usually tackled with costly and time-consuming manual data annotation. An alternative solution is to rely on automatic text generation which,…

Computation and Language · Computer Science 2019-11-12 Stéphane d'Ascoli , Alice Coucke , Francesco Caltagirone , Alexandre Caulier , Marc Lelarge

State-of-the-art conversational agents have advanced significantly in conjunction with the use of large transformer-based language models. However, even with these advancements, conversational agents still lack the ability to produce…

Computation and Language · Computer Science 2020-10-21 Sashank Santhanam , Wei Ping , Raul Puri , Mohammad Shoeybi , Mostofa Patwary , Bryan Catanzaro

In multi-turn dialog, utterances do not always take the full form of sentences \cite{Carbonell1983DiscoursePA}, which naturally makes understanding the dialog context more difficult. However, it is essential to fully grasp the dialog…

Computation and Language · Computer Science 2020-12-15 Xiuying Chen , Zhi Cui , Jiayi Zhang , Chen Wei , Jianwei Cui , Bin Wang , Dongyan Zhao , Rui Yan

Recently, large language models have facilitated the emergence of highly intelligent conversational AI capable of engaging in human-like dialogues. However, a notable distinction lies in the fact that these AI models predominantly generate…

Human-Computer Interaction · Computer Science 2025-10-13 Jijie Zhou , Yuhan Hu

Collection of annotated dialogs for training task-oriented dialog systems have been one of the key bottlenecks in improving current models. While dialog response generation has been widely studied on the agent side, it is not evident if…

Computation and Language · Computer Science 2023-10-17 Dustin Axman , Avik Ray , Shubham Garg , Jing Huang

Amid the rapid rise of agentic dialogue models, realistic user-simulator studies are essential for tuning effective conversation strategies. This work investigates a sales-oriented agent that adapts its dialogue based on user profiles…

Computation and Language · Computer Science 2025-12-08 Wen-Yu Chang , Tzu-Hung Huang , Chih-Ho Chen , Yun-Nung Chen

Human-like chit-chat conversation requires agents to generate responses that are fluent, engaging and consistent. We propose Sketch-Fill-A-R, a framework that uses a persona-memory to generate chit-chat responses in three phases. First, it…

Computation and Language · Computer Science 2019-10-30 Michael Shum , Stephan Zheng , Wojciech Kryściński , Caiming Xiong , Richard Socher

People have information needs of varying complexity, which can be solved by an intelligent agent able to answer questions formulated in a proper way, eventually considering user context and preferences. In a scenario in which the user…

Computation and Language · Computer Science 2017-02-09 Claudio Greco , Alessandro Suglia , Pierpaolo Basile , Gaetano Rossiello , Giovanni Semeraro

The dynamics of human-AI communication have been reshaped by language models such as ChatGPT. However, extant research has primarily focused on dyadic communication, leaving much to be explored regarding the dynamics of human-AI…

Human-Computer Interaction · Computer Science 2024-07-01 Sion Yoon , Tae Eun Kim , Yoo Jung Oh

This work addresses the challenge of personalized question answering in long-term human-machine interactions: when conversational history spans weeks or months and exceeds the context window, existing personalization mechanisms struggle to…

Artificial Intelligence · Computer Science 2026-02-10 Junyu Feng , Binxiao Xu , Jiayi Chen , Mengyu Dai , Cenyang Wu , Haodong Li , Bohan Zeng , Yunliu Xie , Hao Liang , Ming Lu , Wentao Zhang
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