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In today's digitized world, software systems must support users in understanding both how to interact with a system and why certain behaviors occur. This study investigates whether explanation needs, classified from user reviews, can be…

Software Engineering · Computer Science 2025-08-21 Martin Obaidi , Kushtrim Qengaj , Jakob Droste , Hannah Deters , Marc Herrmann , Jil Klünder , Elisa Schmid , Kurt Schneider

Over the last few years, the arena of mobile application development has expanded considerably beyond the balance of the world\'s software markets. With the growing number of mobile software companies, and the mounting sophistication of…

Information Retrieval · Computer Science 2020-12-29 Bilal Abu-Salih , Hamad Alsawalqah , Basima Elshqeirat , Tomayess Issa , Pornpit Wongthongtham

User reviews of mobile apps often contain complaints or suggestions which are valuable for app developers to improve user experience and satisfaction. However, due to the large volume and noisy-nature of those reviews, manually analyzing…

Information Retrieval · Computer Science 2015-10-27 Phong Minh Vu , Tam The Nguyen , Hung Viet Pham , Tung Thanh Nguyen

Advances in smartphone technology have promoted the rapid development of mobile apps. However, the availability of a huge number of mobile apps in application stores has imposed the challenge of finding the right apps to meet the user…

Information Retrieval · Computer Science 2016-05-26 Bin Liu , Yao Wu , Neil Zhenqiang Gong , Junjie Wu , Hui Xiong , Martin Ester

The difficulty of large scale monitoring of app markets affects our understanding of their dynamics. This is particularly true for dimensions such as app update frequency, control and pricing, the impact of developer actions on app…

Social and Information Networks · Computer Science 2018-02-09 Rahul Potharaju , Mizanur Rahman , Bogdan Carbunar

Failure to consider the characteristics, limitations, and abilities of diverse end-users during mobile apps development may lead to problems for end-users such as accessibility and usability issues. We refer to this class of problems as…

Software Engineering · Computer Science 2022-10-05 Hourieh Khalajzadeh , Mojtaba Shahin , Humphrey O. Obie , Pragya Agrawal , John Grundy

Mobile app stores are the key distributors of mobile applications. They regularly apply vetting processes to the deployed apps. Yet, some of these vetting processes might be inadequate or applied late. The late removal of applications might…

Cryptography and Security · Computer Science 2022-10-05 Fadi Mohsen , Dimka Karastoyanova , George Azzopardi

The number of applications in Google Play has increased dramatically in recent years. On Google Play, users can write detailed reviews and rate apps, with these ratings significantly influencing app success and download numbers. Reviews…

Software Engineering · Computer Science 2025-04-15 Mohsen Jafari , Forough Majidi , Abbas Heydarnoori

Recent studies showed that the dialogs between app developers and app users on app stores are important to increase user satisfaction and app's overall ratings. However, the large volume of reviews and the limitation of resources discourage…

Software Engineering · Computer Science 2019-08-29 Phong Minh Vu , Tam The Nguyen , Tung Thanh Nguyen

Today millions of mobile apps are downloaded and used all over the world. Guidelines and best practices on how to design and develop mobile apps are being periodically released, mainly by mobile platform vendors and researchers. They cover…

Software Engineering · Computer Science 2015-03-02 Mirco Franzago , Ivano Malavolta , Henry Muccini

Seniors represent a growing user base for mobile applications; however, many apps fail to adequately address their accessibility challenges and usability preferences. To investigate this issue, we conducted an exploratory focus group study…

Software Engineering · Computer Science 2025-04-18 Shavindra Wickramathilaka , John Grundy , Kashumi Madampe , Omar Haggag

Enterprise applications are often built as service-oriented architectures, where the individual services are designed to perform specific functions and interact with each other by means of well-defined APIs (Application Programming…

Software Engineering · Computer Science 2024-07-11 Fabrizio Montesi , Marco Peressotti , Valentino Picotti , Olaf Zimmermann

App store mining has proven to be a promising technique for requirements elicitation as companies can gain valuable knowledge to maintain and evolve existing apps. However, despite first advancements in using mining techniques for…

Software Engineering · Computer Science 2019-09-26 Tahira Iqbal , Norbert Seyff , Daniel Mendez Fernández

In the appstore-centric ecosystem, app developers have an urgent requirement to optimize their release strategy to maximize the success opportunity of their apps. To address this problem, we introduce an approach to assisting developers to…

Software Engineering · Computer Science 2017-07-20 Sheng Shen , Xuan Lu , Ziniu Hu

Android is Google's latest open source software platform for mobile devices which has already attained enormous popularity. The purpose of this paper is to describe the development of mobile application for shopping mall using Android…

Human-Computer Interaction · Computer Science 2017-08-17 Sajid Khan , Md Al Shayokh , Mahdi H. Miraz , Monir Bhuiyan

Software development is getting changed so rapidly. It will be highly benefited if we can accelerate software development process by guiding developers. Appropriate guidelines and accurate recommendations to developers during development…

Software Engineering · Computer Science 2020-06-24 Ratul Uddin Ashraf , Anujoy Das , Ziaur Rahman , Ali Newaz Bahar , Husne Ara Rubaiyeat

Although we have seen a proliferation of algorithms for recommending visualizations, these algorithms are rarely compared with one another, making it difficult to ascertain which algorithm is best for a given visual analysis scenario.…

Human-Computer Interaction · Computer Science 2021-09-08 Zehua Zeng , Phoebe Moh , Fan Du , Jane Hoffswell , Tak Yeon Lee , Sana Malik , Eunyee Koh , Leilani Battle

Many interesting problems in the Internet industry can be framed as a two-sided marketplace problem. Examples include search applications and recommender systems showing people, jobs, movies, products, restaurants, etc. Incorporating…

Artificial Intelligence · Computer Science 2020-06-24 Kinjal Basu , Cyrus DiCiccio , Heloise Logan , Noureddine El Karoui

Application markets provide a communication channel between app developers and their end-users in form of app reviews, which allow users to provide feedback about the apps. Although security and privacy in mobile apps are one of the biggest…

Cryptography and Security · Computer Science 2020-10-14 Debjyoti Mukherjee , Alireza Ahmadi , Maryam Vahdat Pour , Joel Reardon

Large software organizations such as Facebook or Netflix, who otherwise make daily or even hourly releases of their web applications using continuous delivery, have had to invest heavily into a customized release strategy for their mobile…

Software Engineering · Computer Science 2019-10-22 Maleknaz Nayebi , Bram Adams , Guenther Ruhe