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This work shows how to improve and interpret the commonly used dual encoder model for response suggestion in dialogue. We present an attentive dual encoder model that includes an attention mechanism on top of the extracted word-level…
Concept bottleneck models (CBMs) are a class of interpretable neural network models that predict the target response of a given input based on its high-level concepts. Unlike the standard end-to-end models, CBMs enable domain experts to…
Teachers' in-the-moment support is a limited resource in technology-supported classrooms, and teachers must decide whom to help and when during ongoing student work. However, less is known about how students' prior help history (whether…
Grade prediction for future courses not yet taken by students is important as it can help them and their advisers during the process of course selection as well as for designing personalized degree plans and modifying them based on their…
Spoken language understanding (SLU) is an essential component in conversational systems. Most SLU component treats each utterance independently, and then the following components aggregate the multi-turn information in the separate phases.…
With surge in online platforms, there has been an upsurge in the user engagement on these platforms via comments and reactions. A large portion of such textual comments are abusive, rude and offensive to the audience. With machine learning…
Understanding student behavior in the classroom is essential to improve both pedagogical quality and student engagement. Existing methods for predicting student engagement typically require substantial annotated data to model the diversity…
We present a transformer-based sarcasm detection model that accounts for the context from the entire conversation thread for more robust predictions. Our model uses deep transformer layers to perform multi-head attentions among the target…
In-context learning based on attention models is examined for data with categorical outcomes, with inference in such models viewed from the perspective of functional gradient descent (GD). We develop a network composed of attention blocks,…
In the field of conditional autonomous driving technology, driver perceived risk prediction plays a crucial role in reducing traffic risks and ensuring passenger safety. This study introduces an innovative perceived risk prediction model…
With an expansive and ubiquitously available gold mine of educational data, Massive Open Online courses (MOOCs) have become the an important foci of learning analytics research. In this paper, we investigate potential reasons as to why are…
We study student behavior and performance in two Massive Open Online Courses (MOOCs). In doing so, we present two frameworks by which video-watching clickstreams can be represented: one based on the sequence of events created, and another…
Transformer-based large language models exhibit in-context learning, enabling adaptation to downstream tasks via few-shot prompting with demonstrations. In practice, such models are often fine-tuned to improve zero-shot performance on…
Effective training of deep neural networks can be challenging, and there remain many open questions on how to best learn these models. Recently developed methods to improve neural network training examine teaching: providing learned…
Deep neural networks, including recurrent networks, have been successfully applied to human activity recognition. Unfortunately, the final representation learned by recurrent networks might encode some noise (irrelevant signal components,…
In this paper, we address the "black-box" problem in predictive process analytics by building interpretable models that are capable to inform both what and why is a prediction. Predictive process analytics is a newly emerged discipline…
Today, the acquisition of various behavioral log data has enabled deeper understanding of customer preferences and future behaviors in the marketing field. In particular, multimodal deep learning has achieved highly accurate predictions by…
Customer service chatbots are conversational systems aimed at addressing customer queries, often by directing them to automated workflows. A crucial aspect of this process is the classification of the customer's intent. Presently, most…
In human conversation, empathic dialogue requires nuanced temporal cues indicating whether the conversational partner is paying attention. This type of "active listening" is overlooked in the design of Conversational Agents (CAs), which use…
Abusive language detection has become an increasingly important task as a means to tackle this type of harmful content in social media. There has been a substantial body of research developing models for determining if a social media post…