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Understanding of customer sentiment can be useful for product development. On top of that if the priorities for the development order can be known, then development procedure become simpler. This work has tried to address this issue in the…

Computation and Language · Computer Science 2017-12-12 Sharmistha Dey

Opinion mining refers to the use of natural language processing, text analysis and computational linguistics to identify and extract subjective information in textual material. Opinion mining, also known as sentiment analysis, has received…

Information Retrieval · Computer Science 2017-12-27 Kasturi Dewi Varathan , Anastasia Giachanou , Fabio Crestani

Sentiment analysis or opinion mining is the field of study related to analyze opinions, sentiments, evaluations, attitudes, and emotions of users which they express on social media and other online resources. The revolution of social media…

Social and Information Networks · Computer Science 2015-12-04 Muhammad Zubair Asghar , Shakeel Ahmad , Afsana Marwat , Fazal Masud Kundi

We propose an attentive neural network for the task of named entity recognition in Vietnamese. The proposed attentive neural model makes use of character-based language models and word embeddings to encode words as vector representations. A…

Computation and Language · Computer Science 2019-06-11 Kim Anh Nguyen , Ngan Dong , Cam-Tu Nguyen

"What other people think" has always been an important piece of information during various decision-making processes. Today people frequently make their opinions available via the Internet, and as a result, the Web has become an excellent…

Computation and Language · Computer Science 2010-11-23 Samaneh Moghaddam , Fred Popowich

User's perception of product, by essence subjective, is a major topic in marketing and industrial design. Many methods, based on users' tests, are used so as to characterise this perception. We are interested in three main methods:…

Human-Computer Interaction · Computer Science 2007-05-23 Jean-François Petiot , Damien Chablat

Performing effective preference-based data retrieval requires detailed and preferentially meaningful structurized information about the current user as well as the items under consideration. A common problem is that representations of items…

Artificial Intelligence · Computer Science 2011-01-13 Joachim Selke , Wolf-Tilo Balke

Negative reviews, the poor ratings in postpurchase evaluation, play an indispensable role in e-commerce, especially in shaping future sales and firm equities. However, extant studies seldom examine their potential value for sellers and…

Computation and Language · Computer Science 2020-05-21 Di Weng , Jichang Zhao

SentiWordNet is an important lexical resource supporting sentiment analysis in opinion mining applications. In this paper, we propose a novel approach to construct a Vietnamese SentiWordNet (VSWN). SentiWordNet is typically generated from…

Computation and Language · Computer Science 2014-12-30 Xuan-Son Vu , Seong-Bae Park

Recommendation systems are an important units in today's e-commerce applications, such as targeted advertising, personalized marketing and information retrieval. In recent years, the importance of contextual information has motivated…

Information Retrieval · Computer Science 2016-07-29 Tal Hadad

As the type and the number of such venues increase, automated analysis of sentiment on textual resources has become an essential data mining task. In this paper, we investigate the problem of mining opinions on the collection of informal…

Computation and Language · Computer Science 2017-04-05 Esra Akbas

This paper presents a comprehensive overview of the Comparative Opinion Mining from Vietnamese Product Reviews shared task (ComOM), held as part of the 10$^{th}$ International Workshop on Vietnamese Language and Speech Processing (VLSP…

Computation and Language · Computer Science 2024-03-06 Hoang-Quynh Le , Duy-Cat Can , Khanh-Vinh Nguyen , Mai-Vu Tran

In recent years, the use of machine learning classifiers is of great value in solving a variety of problems in text classification. Sentiment mining is a kind of text classification in which, messages are classified according to sentiment…

Machine Learning · Computer Science 2014-02-18 Vinodhini G Chandrasekaran RM

Student's feedback is an important source of collecting students' opinions to improve the quality of training activities. Implementing sentiment analysis into student feedback data, we can determine sentiments polarities which express all…

Computation and Language · Computer Science 2019-11-19 Phu X. V. Nguyen , Tham T. T. Hong , Kiet Van Nguyen , Ngan Luu-Thuy Nguyen

Online commerce relies heavily on user generated reviews to provide unbiased information about products that they have not physically seen. The importance of reviews has attracted multiple exploitative online behaviours and requires methods…

Computation and Language · Computer Science 2024-05-14 Priyabrata Karmakar , John Hawkins

One of the main stages for achieving success is the adoption of new technology by its users. Several studies show that Property technology is advantageous for real estate stakeholders. Hence, the purpose of this paper is to investigate the…

General Economics · Economics 2023-12-13 Le Tung Bach

Relationship extraction and named entity recognition have always been considered as two distinct tasks that require different input data, labels, and models. However, both are essential for structured sentiment analysis. We believe that…

Computation and Language · Computer Science 2021-12-10 Yucheng Liu , Tian Zhu

Textual emotion recognition has been a promising research topic in recent years. Many researchers aim to build more accurate and robust emotion detection systems. In this paper, we conduct several experiments to indicate how data…

Computation and Language · Computer Science 2020-10-28 Khang Phuoc-Quy Nguyen , Kiet Van Nguyen

Sentiment analysis is an important task in the field ofNature Language Processing (NLP), in which users' feedbackdata on a specific issue are evaluated and analyzed. Manydeep learning models have been proposed to tackle this task, including…

Computation and Language · Computer Science 2020-11-23 Quoc Thai Nguyen , Thoai Linh Nguyen , Ngoc Hoang Luong , Quoc Hung Ngo

Rapid increase in internet users along with growing power of online review sites and social media has given birth to sentiment analysis or opinion mining, which aims at determining what other people think and comment. Sentiments or Opinions…

Computation and Language · Computer Science 2016-07-12 Aurangzeb khan , Khairullah khan , Shakeel Ahmad , Fazal Masood Kundi , Irum Tareen , Muhammad Zubair Asghar