Related papers: Detecting Vietnamese Opinion Spam
The reviews of customers play an essential role in online shopping. People often refer to reviews or comments of previous customers to decide whether to buy a new product. Catching up with this behavior, some people create untruths and…
Short Message Service (SMS) spam is a serious problem in Vietnam because of the availability of very cheap pre-paid SMS packages. There are some systems to detect and filter spam messages for English, most of which use machine learning…
Nowadays, there are a lot of people using social media opinions to make their decision on buying products or services. Opinion spam detection is a hard problem because fake reviews can be made by organizations as well as individuals for…
Online reviews are potent sources for industry owners and buyers, however opportunistic people may try to destruct or promote their desired product by publishing fake comments named spam opinion. So far, many models have been developed to…
Consumers increasingly rate, review and research products online. Consequently, websites containing consumer reviews are becoming targets of opinion spam. While recent work has focused primarily on manually identifiable instances of opinion…
E-commerce is the fastest-growing segment of the economy. Online reviews play a crucial role in helping consumers evaluate and compare products and services. As a result, fake reviews (opinion spam) are becoming more prevalent and…
In the past few years, the growth of e-commerce and digital marketing in Vietnam has generated a huge volume of opinionated data. Analyzing those data would provide enterprises with insight for better business decisions. In this work, as…
A robust and reliable system of detecting spam reviews is a crying need in todays world in order to purchase products without being cheated from online sites. In many online sites, there are options for posting reviews, and thus creating…
The publication of fake reviews by parties with vested interests has become a severe problem for consumers who use online product reviews in their decision making. To counter this problem a number of methods for detecting these fake…
The problem of detecting spam reviews (opinions) has received significant attention in recent years, especially with the rapid development of e-commerce. Spam reviews are often classified based on comment content, but in some cases, it is…
Hate-speech detection on social network language has become one of the main researching fields recently due to the spreading of social networks like Facebook and Twitter. In Vietnam, the threat of offensive and harassment cause bad impacts…
Nowadays, a big part of people rely on available content in social media in their decisions (e.g. reviews and feedback on a topic or product). The possibility that anybody can leave a review provide a golden opportunity for spammers to…
Comparative opinion mining is a specialized field of sentiment analysis that aims to identify and extract sentiments expressed comparatively. To address this task, we propose an approach that consists of solving three sequential sub-tasks:…
Consumers' purchase decisions are increasingly influenced by user-generated online reviews. Accordingly, there has been growing concern about the potential for posting deceptive opinion spam fictitious reviews that have been deliberately…
In this paper, we propose several novel techniques to extract and mining opinions of Vietnamese reviews of customers about a number of products traded on e-commerce in Vietnam. The assessment is based on the emotional level of customers on…
Abuse in its various forms, including physical, psychological, verbal, sexual, financial, and cultural, has a negative impact on mental health. However, there are limited studies on applying natural language processing (NLP) in this field…
With the development of the E-commerce and reviews website, the comment information is influencing people's life. More and more users share their consumption experience and evaluate the quality of commodity by comment. When people make a…
Over the last years, online reviews became very important since they can influence the purchase decision of consumers and the reputation of businesses, therefore, the practice of writing fake reviews can have severe consequences on…
Online Reviews play a vital role in e commerce for decision making. Much of the population makes the decision of which places, restaurant to visit, what to buy and from where to buy based on the reviews posted on the respective platforms. A…
In this digital era, online shopping is common practice in our daily lives. Product reviews significantly influence consumer buying behavior and help establish buyer trust. However, the prevalence of fraudulent reviews undermines this trust…