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Our research is focused on making a human-like question answering system which can answer rationally. The distinguishing characteristic of our approach is that it will use automated common sense reasoning to truly "understand" dialogues,…

Artificial Intelligence · Computer Science 2019-09-19 Kinjal Basu

Spoken dialogue systems allow humans to interact with machines using natural speech. As such, they have many benefits. By using speech as the primary communication medium, a computer interface can facilitate swift, human-like acquisition of…

Computation and Language · Computer Science 2016-09-12 Milica Gasic , Nikola Mrksic , Lina M. Rojas-Barahona , Pei-Hao Su , Stefan Ultes , David Vandyke , Tsung-Hsien Wen , Steve Young

Designing conversational user interface experience is complicated because conversation comes with many expectations. When these expectations are met, we feel the interface is natural, but once violated, we feel something is amiss. The last…

Human-Computer Interaction · Computer Science 2018-02-27 Ahmed Fadhil

As dialogue systems and chatbots increasingly integrate into everyday interactions, the need for efficient and accurate evaluation methods becomes paramount. This study explores the comparative performance of human and AI assessments across…

Computation and Language · Computer Science 2024-09-11 Ike Ebubechukwu , Johane Takeuchi , Antonello Ceravola , Frank Joublin

The blocks world is a classic toy domain that has long been used to build and test spatial reasoning systems. Despite its relative simplicity, tackling this domain in its full complexity requires the agent to exhibit a rich set of…

Artificial Intelligence · Computer Science 2019-11-07 Georgiy Platonov , Benjamin Kane , Aaron Gindi , Lenhart K. Schubert

There has been an increased focus on creating conversational open-domain dialogue systems in the spoken dialogue community. Unlike traditional dialogue systems, these conversational systems cannot assume any specific information need or…

Computation and Language · Computer Science 2023-03-10 Kevin K. Bowden , Marilyn Walker

One critical issue for chat systems is to stay consistent about preferences, opinions, beliefs and facts of itself, which has been shown a difficult problem. In this work, we study methods to assess and bolster utterance consistency of chat…

Computation and Language · Computer Science 2024-01-22 Mian Zhang , Lifeng Jin , Linfeng Song , Haitao Mi , Dong Yu

Automated dialogue systems are important applications of artificial intelligence, and traditional systems struggle to understand user emotions and provide empathetic feedback. This study integrates emotional intelligence technology into…

Artificial Intelligence · Computer Science 2024-04-30 Jin Wang , JinFei Wang , Shuying Dai , Jiqiang Yu , Keqin Li

In our connected world, services are expected to be delivered at speed through multiple means with seamless communication. To put it in day to day conversational terms, 'there is an app for it' attitude prevails. Several technologies are…

Computers and Society · Computer Science 2019-06-27 Aladdin Ayesh

This is a speculative essay on interface design and artificial intelligence. Recently there has been a surge of attention to chatbots based on large language models, including widely reported unsavory interactions. We contend that part of…

Human-Computer Interaction · Computer Science 2023-05-05 Fernanda Viégas , Martin Wattenberg

Neural generative models have been become increasingly popular when building conversational agents. They offer flexibility, can be easily adapted to new domains, and require minimal domain engineering. A common criticism of these systems is…

Computation and Language · Computer Science 2019-07-29 Chinnadhurai Sankar , Sandeep Subramanian , Christopher Pal , Sarath Chandar , Yoshua Bengio

A Dialogue System is a system which interacts with human in natural language. At present many universities are developing the dialogue system in their regional language. This paper will discuss about dialogue system, its components,…

Computation and Language · Computer Science 2013-06-19 Suket Arora , Kamaljeet Batra , Sarabjit Singh

User engagement is a critical metric for evaluating the quality of open-domain dialogue systems. Prior work has focused on conversation-level engagement by using heuristically constructed features such as the number of turns and the total…

Computation and Language · Computer Science 2020-01-27 Sarik Ghazarian , Ralph Weischedel , Aram Galstyan , Nanyun Peng

Intelligent dialogue systems are increasingly used in modern education and psychological counseling fields, but most existing systems are limited to a single domain, cannot deal with both educational and psychological issues, and often lack…

Computation and Language · Computer Science 2024-12-06 Shiwen Ni , Min Yang

While we do not always use words, communicating what we want to an AI is a conversation -- with ourselves as well as with it, a recurring loop with optional steps depending on the complexity of the situation and our request. Any given…

Human-Computer Interaction · Computer Science 2023-09-06 Elena L. Glassman

Socially Assistive Robots navigate highly sensible environments, which place high demands on safety and communication with users. The reasoning behind an SAR's actions must be transparent at any time to earn users' trust and acceptance.…

Robotics · Computer Science 2023-03-10 Carl Oechsner , Daniel Ullrich

Task-oriented dialogue (ToD) systems are designed to help users achieve specific goals through natural language interaction. While recent advances in large language models (LLMs) have significantly improved linguistic fluency and contextual…

Computation and Language · Computer Science 2025-07-03 Shutong Feng , Hsien-chin Lin , Nurul Lubis , Carel van Niekerk , Michael Heck , Benjamin Ruppik , Renato Vukovic , Milica Gašić

This article presents the design and the implementation of a cloud system for knowledge-based autonomous interaction devised for Social Robots and other conversational agents. The system is particularly convenient for low-cost robots and…

Robotics · Computer Science 2023-03-17 Lucrezia Grassi , Carmine Tommaso Recchiuto , Antonio Sgorbissa

Open-domain chatbots are supposed to converse freely with humans without being restricted to a topic, task or domain. However, the boundaries and/or contents of open-domain conversations are not clear. To clarify the boundaries of…

Computation and Language · Computer Science 2022-11-28 A. Seza Doğruöz , Gabriel Skantze

Large-scale language technologies are increasingly used in various forms of communication with humans across different contexts. One particular use case for these technologies is conversational agents, which output natural language text in…

Computers and Society · Computer Science 2022-12-22 Atoosa Kasirzadeh , Iason Gabriel