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The current success of organizations depends on the successful implementation of Information and Comunication Technologies (ICTs). Good governance and ICT management are essential for delivering value, managing technological risks, managing…
Large companies are fully engaged in their digital transformation, specifically in developing strategic Business Intelligence (BI) projects. They have a Digital Strategy and top-level executives managing the change. BI projects are also…
In this paper, we propose a method for aligning models with their realization through the application of model-based systems engineering. Our approach is divided into three steps. (1) Firstly, we leverage domain expertise and the Unified…
Collaborative Business Analysis (CBA) is a methodology that involves bringing together different stakeholders, including business users, analysts, and technical specialists, to collaboratively analyze data and gain insights into business…
AI chatbots are increasingly stepping into roles as collaborators or teachers in analyzing, visualizing, and reasoning through data and domain problem. Yet, AI's default assistant mode with its comprehensive and one-off responses may…
The lack of security in information systems has caused numerous financial and moral losses to several organizations. The organizations have a series of information security measures recommended by literature and international standards.…
Recommender systems that learn from implicit feedback often use large volumes of a single type of implicit user feedback, such as clicks, to enhance the prediction of sparse target behavior such as purchases. Using multiple types of…
This paper proposes a methodology for identifying evaluation items for practical dialogue systems. Traditionally, user satisfaction and user experiences have been the primary metrics for evaluating dialogue systems. However, there are…
Personal services can be found in sectors such as education, retail, hospitality, and craftsmanship. As of today, personal service firms lack the know-how and experience on how to implement processes and practices to effectively build…
The growing capabilities of large language models (LLMs) in instruction-following and context-understanding lead to the era of agents with numerous applications. Among these, task planning agents have become especially prominent in…
Choosing the right Visualization techniques is critical in Big Data Analytics. However, decision makers are not experts on visualization and they face up with enormous difficulties in doing so. There are currently many different (i) Big…
In today's competitive environment, profitability analysis is not just about looking at the profit and loss statement. It is more about knowing which of your customers are making you money and which are losing you money. This paper…
Zero Trust Architecture (ZTA) has become a widely adopted model for securing enterprise environments, promoting continuous verification and minimal trust across systems. However, its application in mobile contexts remains limited, despite…
Test automation is important in software industry but self-assessment instruments for assessing its maturity are not sufficient. The two objectives of this study are to synthesize what an organization should focus to assess its test…
The $\sigma$ profile is presented as a tool to analyze the organization of systems at different scales, and how this organization changes in time. Describing structures at different scales as goal-oriented agents, one can define $\sigma \in…
In this paper, we present a new DBMS performance benchmark that can simulate user exploration with any specified dashboard design made of standard visualization and interaction components. The distinguishing feature of our SImulation-BAsed…
We propose a new model to assess the mastery level of a given skill efficiently. The model, called Bayesian Adaptive Mastery Assessment (BAMA), uses information on the accuracy and the response time of the answers given and infers the…
With the increasing complexity of modern industrial automatic and robotic systems, an increasing burden is put on the operators, who are requested to supervise and interact with such complex systems, typically under challenging and…
Beta testers are the first end users outside a software company to use its product. They have been used for decades and are rightly credited not only with finding and reporting bugs, but also with improving general product usability through…
In the context of a large software testing company, we have deployed the model-based testing (MBT) approach to take the company's test automation practices to higher levels of maturity /and capability. We have chosen, from a set of…