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Improved search quality enhances users' satisfaction, which directly impacts sales growth of an E-Commerce (E-Com) platform. Traditional Learning to Rank (LTR) algorithms require relevance judgments on products. In E-Com, getting such…

Information Retrieval · Computer Science 2020-07-10 Muhammad Umer Anwaar , Dmytro Rybalko , Martin Kleinsteuber

Challenges in the automated evaluation of Retrieval-Augmented Generation (RAG) Question-Answering (QA) systems include hallucination problems in domain-specific knowledge and the lack of gold standard benchmarks for company internal tasks.…

Information Retrieval · Computer Science 2025-05-26 Zackary Rackauckas , Arthur Câmara , Jakub Zavrel

Personalized review generation (PRG) aims to automatically produce review text reflecting user preference, which is a challenging natural language generation task. Most of previous studies do not explicitly model factual description of…

Computation and Language · Computer Science 2020-10-06 Junyi Li , Siqing Li , Wayne Xin Zhao , Gaole He , Zhicheng Wei , Nicholas Jing Yuan , Ji-Rong Wen

Retrieval-Augmented Generation (RAG) is a powerful approach that enables large language models (LLMs) to incorporate external knowledge. However, evaluating the effectiveness of RAG systems in specialized scenarios remains challenging due…

Computation and Language · Computer Science 2025-03-05 Kunlun Zhu , Yifan Luo , Dingling Xu , Yukun Yan , Zhenghao Liu , Shi Yu , Ruobing Wang , Shuo Wang , Yishan Li , Nan Zhang , Xu Han , Zhiyuan Liu , Maosong Sun

Counter-speech generation is at the core of many expert activities, such as fact-checking and hate speech, to counter harmful content. Yet, existing work treats counter-speech generation as pure text generation task, mainly based on Large…

Computation and Language · Computer Science 2025-10-15 Greta Damo , Elena Cabrio , Serena Villata

User reviews on e-commerce and review sites are crucial for making purchase decisions, although creating detailed reviews is time-consuming and labor-intensive. In this study, we propose a novel use of dialogue systems to facilitate user…

Human-Computer Interaction · Computer Science 2026-03-10 Yoshiki Tanaka , Michimasa Inaba

Thanks to unprecedented language understanding and generation capabilities of large language model (LLM), Retrieval-augmented Code Generation (RaCG) has recently been widely utilized among software developers. While this has increased…

Computation and Language · Computer Science 2024-11-26 Geonmin Kim , Jaeyeon Kim , Hancheol Park , Wooksu Shin , Tae-Ho Kim

Deep search agents, which aim to answer complex questions requiring reasoning across multiple documents, can significantly speed up the information-seeking process. Collecting human annotations for this application is prohibitively…

Artificial Intelligence · Computer Science 2026-01-27 Fangyuan Xu , Rujun Han , Yanfei Chen , Zifeng Wang , I-Hung Hsu , Jun Yan , Vishy Tirumalashetty , Eunsol Choi , Tomas Pfister , Chen-Yu Lee

Retrieval-augmented generation (RAG) techniques leverage the in-context learning capabilities of large language models (LLMs) to produce more accurate and relevant responses. Originating from the simple 'retrieve-then-read' approach, the…

Computation and Language · Computer Science 2024-07-16 Yunxiao Shi , Xing Zi , Zijing Shi , Haimin Zhang , Qiang Wu , Min Xu

Since large language models (LLMs) have a tendency to generate factually inaccurate output, retrieval-augmented generation (RAG) has gained significant attention as a key means to mitigate this downside of harnessing only LLMs. However,…

Computation and Language · Computer Science 2025-12-18 Youmin Ko , Sungjong Seo , Hyunjoon Kim

Retrieval augmented generation (RAG) combines the generative abilities of large language models (LLMs) with external knowledge sources to provide more accurate and up-to-date responses. Recent RAG advancements focus on improving retrieval…

Recent advances in large language models (LLMs) provide new opportunities for context understanding in virtual reality (VR). However, VR contexts are often highly localized and personalized, limiting the effectiveness of general-purpose…

Information Retrieval · Computer Science 2025-04-15 Shiyi Ding , Ying Chen

The Explainable Recommendation task is designed to receive a pair of user and item and output explanations to justify why an item is recommended to a user. Many models approach review generation as a proxy for explainable recommendations.…

Machine Learning · Computer Science 2025-05-27 Ching-Wen Yang , Zhi-Quan Feng , Ying-Jia Lin , Che-Wei Chen , Kun-da Wu , Hao Xu , Jui-Feng Yao , Hung-Yu Kao

This work presents Retail-GPT, an open-source RAG-based chatbot designed to enhance user engagement in retail e-commerce by guiding users through product recommendations and assisting with cart operations. The system is cross-platform and…

Information Retrieval · Computer Science 2024-08-20 Bruno Amaral Teixeira de Freitas , Roberto de Alencar Lotufo

Large language models (LLMs) often need to incorporate external knowledge to solve theme-specific problems. Retrieval-augmented generation (RAG) has shown its high promise, empowering LLMs to generate more qualified responses with retrieved…

Machine Learning · Computer Science 2025-08-05 Jimeng Shi , Sizhe Zhou , Bowen Jin , Wei Hu , Runchu Tian , Shaowen Wang , Giri Narasimhan , Jiawei Han

Inspired by conversational reading comprehension (CRC), this paper studies a novel task of leveraging reviews as a source to build an agent that can answer multi-turn questions from potential consumers of online businesses. We first build a…

Computation and Language · Computer Science 2019-11-07 Hu Xu , Bing Liu , Lei Shu , Philip S. Yu

Identifying attribute values from product profiles is a key task for improving product search, recommendation, and business analytics on e-commerce platforms, which we called Product Attribute Value Identification (PAVI) . However, existing…

Information Retrieval · Computer Science 2025-09-30 Huike Zou , Haiyang Yang , Yindu Su , Liyu Chen , Chengbao Lian , Qingheng Zhang , Shuguang Han , Jufeng Chen

Retrieval-Augmented Generation (RAG) systems and large language model (LLM)-powered chatbots have significantly advanced conversational AI by combining generative capabilities with external knowledge retrieval. Despite their success,…

Artificial Intelligence · Computer Science 2025-06-26 Priyaranjan Pattnayak , Amit Agarwal , Hansa Meghwani , Hitesh Laxmichand Patel , Srikant Panda

Product attribute value extraction is an important task in e-Commerce which can help several downstream applications such as product search and recommendation. Most previous models handle this task using sequence labeling or question…

Computation and Language · Computer Science 2023-11-08 Zhongfen Deng , Hao Peng , Tao Zhang , Shuaiqi Liu , Wenting Zhao , Yibo Wang , Philip S. Yu

Query rewriting is pivotal for enhancing dense retrieval, yet current methods demand large-scale supervised data or suffer from inefficient reinforcement learning (RL) exploration. In this work, we first establish that guiding Large…

Artificial Intelligence · Computer Science 2025-07-29 Teng Wang , Hailei Gong , Changwang Zhang , Jun Wang