Related papers: Emotional Contribution Analysis of Online Reviews
With an increasingly large number of Chinese tourists in Japan, the hotel industry is in need of an affordable market research tool that does not rely on expensive and time-consuming surveys or interviews. Because this problem is real and…
In current times, the importance of online hotel review sites has become more and more apparent. Users of these sites reference of reviews strongly influences their purchase behavior and as such, reviews are important to companies and…
Since culture influences expectations, perceptions, and satisfaction, a cross-culture study is necessary to understand the differences between Japan's biggest tourist populations, Chinese and Western tourists. However, with ever-increasing…
In this article, how word embeddings can be used as features in Chinese sentiment classification is presented. Firstly, a Chinese opinion corpus is built with a million comments from hotel review websites. Then the word embeddings which…
The ascent of the Internet has caused numerous adjustments in our lives. The Internet has radically changed the manner in which we carry on with our lives, the manner in which we spend our occasions, how we speak with one another day by…
User satisfaction is closely related to enterprises, as it not only directly reflects users' subjective evaluation of service quality or products, but also affects customer loyalty and long-term business revenue. Monitoring and…
Argumentation mining aims at automatically extracting the premises-claim discourse structures in natural language texts. There is a great demand for argumentation corpora for customer reviews. However, due to the controversial nature of the…
In this paper, we design an integrated algorithm to evaluate the sentiment of Chinese market. Firstly, with the help of the web browser automation, we crawl a lot of news and comments from several influential financial websites…
An emotion orientated intelligent interface consists of Emotion Generating Calculations (EGC) and Mental State Transition Network (MSTN). We have developed the Android EGC application software which the agent works to evaluate the feelings…
Customer reviews represent a very rich data source from which we can extract very valuable information about different online shopping experiences. The amount of the collected data may be very large especially for trendy items (products,…
Recently, large language models (LLMs) have demonstrated their effectiveness in various natural language processing (NLP) tasks. However, the lack of tourism knowledge limits the performance of LLMs in tourist attraction presentations and…
Social media has gained an immense popularity over the last decade. People tend to express opinions about their daily encounters on social media freely. These daily encounters include the places they traveled, hotels or restaurants they…
In the internet era, almost every business entity is trying to have its digital footprint in digital media and other social media platforms. For these entities, word of mouse is also very important. Particularly, this is quite crucial for…
Topline hotels are now shifting into the digital way in how they understand their customers to maintain and ensuring satisfaction. Rather than the conventional way which uses written reviews or interviews, the hotel is now heavily investing…
In recent years, data posted about real estate on the Internet is currently increasing. In this study, in order to analyze user needs for real estate, we focus on "Mansion Community" which is a Japanese bulletin board system (hereinafter…
The number of user reviews of tourist attractions, restaurants, mobile apps, etc. is increasing for all languages; yet, research is lacking on how reviews in multiple languages should be aggregated and displayed. Speakers of different…
Due to the rapid development of non-face-to-face services due to the corona virus, commerce through the Internet, such as sales and reservations, is increasing very rapidly. Consumers also post reviews, suggestions, or judgments about goods…
The advent of Web 2.0 has led to an increase in the amount of sentimental content available in the Web. Such content is often found in social media web sites in the form of movie or product reviews, user comments, testimonials, messages in…
User-generated reviews significantly influence consumer decisions, particularly in the travel domain when selecting accommodations. This paper contribution comprising two main elements. Firstly, we present a novel dataset of authentic guest…
Airbnb is one of the most successful examples of sharing economy marketplaces. With rapid and global market penetration, understanding its attractiveness and evolving growth opportunities is key to plan business decision making. There is an…