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Automatically evaluating the quality of dialogue responses for unstructured domains is a challenging problem. ADEM(Lowe et al. 2017) formulated the automatic evaluation of dialogue systems as a learning problem and showed that such a model…

Computation and Language · Computer Science 2019-02-26 Ananya B. Sai , Mithun Das Gupta , Mitesh M. Khapra , Mukundhan Srinivasan

Dialog response generation in open domain is an important research topic where the main challenge is to generate relevant and diverse responses. In this paper, we propose a new dialog pre-training framework called DialogVED, which…

Computation and Language · Computer Science 2022-11-01 Wei Chen , Yeyun Gong , Song Wang , Bolun Yao , Weizhen Qi , Zhongyu Wei , Xiaowu Hu , Bartuer Zhou , Yi Mao , Weizhu Chen , Biao Cheng , Nan Duan

Conversational agents have made significant progress since ELIZA, expanding their role across various domains, including healthcare, education, and customer service. As these agents become increasingly integrated into daily human…

Human-Computer Interaction · Computer Science 2025-07-04 Paulo Ricardo Knob , Leonardo Scholler , Juliano Rigatti , Soraia Raupp Musse

Various encoder-decoder models have been applied to response generation in open-domain dialogs, but a majority of conventional models directly learn a mapping from lexical input to lexical output without explicitly modeling intermediate…

Computation and Language · Computer Science 2019-06-27 Tianyu Zhao , Shinsuke Mori , Tatsuya Kawahara

There is a resurgent interest in developing intelligent open-domain dialog systems due to the availability of large amounts of conversational data and the recent progress on neural approaches to conversational AI. Unlike traditional…

Computation and Language · Computer Science 2020-03-02 Minlie Huang , Xiaoyan Zhu , Jianfeng Gao

Conversational systems should generate diverse language forms to interact fluently and accurately with users. In this context, Natural Language Generation (NLG) engines convert Meaning Representations (MRs) into sentences, directly…

Computation and Language · Computer Science 2026-04-01 Alain Vázquez , Maria Inés Torres

Evaluating open-domain dialogue systems is difficult due to the diversity of possible correct answers. Automatic metrics such as BLEU correlate weakly with human annotations, resulting in a significant bias across different models and…

Computation and Language · Computer Science 2020-04-02 Nouha Dziri , Ehsan Kamalloo , Kory W. Mathewson , Osmar Zaiane

Although people have the ability to engage in vapid dialogue without effort, this may not be a uniquely human trait. Since the 1960's researchers have been trying to create agents that can generate artificial conversation. These programs…

Computation and Language · Computer Science 2021-06-07 Thomas Conley , Jack St. Clair , Jugal Kalita

Task-oriented dialogue systems help users accomplish tasks such as booking a movie ticket and ordering food via conversation. Generative models parameterized by a deep neural network are widely used for next turn response generation in such…

Computation and Language · Computer Science 2020-10-13 Prasanna Parthasarathi , Arvind Neelakantan , Sharan Narang

Endowing chatbots with a consistent persona is essential to an engaging conversation, yet it remains an unresolved challenge. In this work, we propose a new retrieval-enhanced approach for personalized response generation. Specifically, we…

Computation and Language · Computer Science 2023-06-13 Shuai Liu , Hyundong J. Cho , Marjorie Freedman , Xuezhe Ma , Jonathan May

We study open domain dialogue generation with dialogue acts designed to explain how people engage in social chat. To imitate human behavior, we propose managing the flow of human-machine interactions with the dialogue acts as policies. The…

Computation and Language · Computer Science 2018-07-23 Can Xu , Wei Wu , Yu Wu

Open-domain generative dialogue systems have attracted considerable attention over the past few years. Currently, how to automatically evaluate them, is still a big challenge problem. As far as we know, there are three kinds of automatic…

Computation and Language · Computer Science 2020-04-07 Tian Lan , Xian-Ling Mao , Wei Wei , Xiaoyan Gao , Heyan Huang

So-called `wicked problems', those involving complex multi-dimensional settings, non-verifiable outcomes, heterogeneous impacts and a lack of single objectively correct answers, have plagued humans throughout history. Modern examples…

Artificial Intelligence · Computer Science 2025-10-20 Richard M. Bailey

Discourse coherence is strongly associated with text quality, making it important to natural language generation and understanding. Yet existing models of coherence focus on measuring individual aspects of coherence (lexical overlap,…

Computation and Language · Computer Science 2017-09-26 Jiwei Li , Dan Jurafsky

Target-guided response generation enables dialogue systems to smoothly transition a conversation from a dialogue context toward a target sentence. Such control is useful for designing dialogue systems that direct a conversation toward…

Computation and Language · Computer Science 2022-05-20 Prakhar Gupta , Harsh Jhamtani , Jeffrey P. Bigham

Recent advances in neural sequence-to-sequence models have led to promising results for several language generation-based tasks, including dialogue response generation, summarization, and machine translation. However, these models are known…

Computation and Language · Computer Science 2019-08-29 Semih Yavuz , Abhinav Rastogi , Guan-Lin Chao , Dilek Hakkani-Tur

End-to-end generation-based approaches have been investigated and applied in task-oriented dialogue systems. However, in industrial scenarios, existing methods face the bottlenecks of controllability (e.g., domain-inconsistent responses,…

Computation and Language · Computer Science 2023-04-04 Yuncheng Hua , Xiangyu Xi , Zheng Jiang , Guanwei Zhang , Chaobo Sun , Guanglu Wan , Wei Ye

Generative seq2seq dialogue systems are trained to predict the next word in dialogues that have already occurred. They can learn from large unlabeled conversation datasets, build a deeper understanding of conversational context, and…

Computation and Language · Computer Science 2019-11-21 Sam Shleifer , Manish Chablani , Anitha Kannan , Namit Katariya , Xavier Amatriain

Open-domain dialogue systems have started to engage in continuous conversations with humans. Those dialogue systems are required to be adjusted to the human interlocutor and evaluated in terms of their perspective. However, it is…

Computation and Language · Computer Science 2024-01-05 Yuma Tsuta , Naoki Yoshinaga , Shoetsu Sato , Masashi Toyoda

Sequential data often possesses a hierarchical structure with complex dependencies between subsequences, such as found between the utterances in a dialogue. In an effort to model this kind of generative process, we propose a neural…

Computation and Language · Computer Science 2016-06-15 Iulian Vlad Serban , Alessandro Sordoni , Ryan Lowe , Laurent Charlin , Joelle Pineau , Aaron Courville , Yoshua Bengio
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