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Medical conversations between patients and medical professionals have implicit functional sections, such as "history taking", "summarization", "education", and "care plan." In this work, we are interested in learning to automatically…
Extraction of concepts and entities of interest from non-formal texts such as social media posts and informal communication is an important capability for decision support systems in many domains, including healthcare, customer relationship…
Huge volumes of patient queries are daily generated on online health forums, rendering manual doctor allocation a labor-intensive task. To better help patients, this paper studies a novel task of doctor recommendation to enable automatic…
We introduce a deep neural network for automated sarcasm detection. Recent work has emphasized the need for models to capitalize on contextual features, beyond lexical and syntactic cues present in utterances. For example, different…
A key distinguishing feature of conversational recommender systems over traditional recommender systems is their ability to elicit user preferences using natural language. Currently, the predominant approach to preference elicitation is to…
The difficulty of acquiring abundant, high-quality data, especially in multi-lingual contexts, has sparked interest in addressing low-resource scenarios. Moreover, current literature rely on fixed expressions from language IDs, which…
Maintaining a consistent attribute profile is crucial for dialogue agents to naturally converse with humans. Existing studies on improving attribute consistency mainly explored how to incorporate attribute information in the responses, but…
Large Language Models (LLMs) are widely used as conversational agents, exploiting their capabilities in various sectors such as education, law, medicine, and more. However, LLMs are often subjected to context-shifting behaviour, resulting…
We explore techniques to maximize the effectiveness of discourse information in the task of authorship attribution. We present a novel method to embed discourse features in a Convolutional Neural Network text classifier, which achieves a…
Communicating in natural language is a powerful tool in multi-agent settings, as it enables independent agents to share information in partially observable settings and allows zero-shot coordination with humans. However, most prior works…
Speaker recognition is a task of identifying persons from their voices. Recently, deep learning has dramatically revolutionized speaker recognition. However, there is lack of comprehensive reviews on the exciting progress. In this paper, we…
Explainable AI is increasingly employing argumentation methods to facilitate interactive explanations between AI agents and human users. While existing approaches typically rely on predetermined human user models, there remains a critical…
Speaker embeddings are ubiquitous, with applications ranging from speaker recognition and diarization to speech synthesis and voice anonymisation. The amount of information held by these embeddings lends them versatility, but also raises…
Dialogue systems require a great deal of different but complementary expertise to assist, inform, and entertain humans. For example, different domains (e.g., restaurant reservation, train ticket booking) of goal-oriented dialogue systems…
Humans learn language by interaction with their environment and listening to other humans. It should also be possible for computational models to learn language directly from speech but so far most approaches require text. We improve on…
Recent advances in large-scale pre-training provide large models with the potential to learn knowledge from the raw text. It is thus natural to ask whether it is possible to leverage these large models as knowledge bases for downstream…
In recent years, Large Language Models (LLMs) gain considerable attention for their potential to enhance personalized experiences in virtual assistants and chatbots. A key area of interest is the integration of personas into LLMs to improve…
Podcasts have become a central arena for shaping public opinion, making them a vital source for understanding contemporary discourse. Their typically unscripted, multi-themed, and conversational style offers a rich but complex form of data.…
Humans use introspection to evaluate their understanding through private internal states inaccessible to external observers. We investigate whether large language models possess similar privileged knowledge about answer correctness,…
Language carries implicit human biases, functioning both as a reflection and a perpetuation of stereotypes that people carry with them. Recently, ML-based NLP methods such as word embeddings have been shown to learn such language biases…