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Accessible design for some may still produce barriers for others. This tension, called access friction, creates challenges for both designers and end-users with disabilities. To address this, we present the concept of softerware, a system…
Access to non-verbal cues in social interactions is vital for people with visual impairment. It has been shown that non-verbal cues such as eye contact, number of people, their names and positions are helpful for individuals who are blind.…
People now frequently meet and develop relationships through online dating. Yet, due to their limited accessibility, utilizing dating services can be difficult and irritating for people with visual impairments. The significance of the…
One of the key challenges faced by autistic children is understanding social affordances in complex environments, which further impacts their ability to respond appropriately to social signals. In traffic scenarios, this impairment can even…
This article focuses on the concept of self-determination and the design and validation of digital tools intended to promote the self-determination of vulnerable people. Self-determination is an essential skill for carrying out daily…
We present a participatory design method to design human-robot interactions with older adults and its application through a case study of designing an assistive robot for a senior living facility. The method, called Situated Participatory…
Providing an equitable and inclusive user experience (UX) for people with disabilities (PWD) is a central goal of accessible design. In the specific case of Deaf users, whose hearing impairments impact language development and…
This paper presents the design process and empirical evaluation of a new tool for enabling ethics by design: The Moral-IT Cards. Better tools are needed to support the role of technologists in addressing ethical issues during system design.…
This response to the RFI considers the potential for biometrics to help or harm disabled people2. Biometrics are already integrated into many aspects of daily life, from airport travel to mobile phone use. Yet many of these systems are not…
Personas can help raise awareness among stakeholders about users' needs. While personas are made-up people, they are based on facts gathered from user research. Personas can also be used to raise awareness of universal design and…
Increasing evidence suggests that many deployed AI systems do not sufficiently support end-user interaction and information needs. Engaging end-users in the design of these systems can reveal user needs and expectations, yet effective ways…
Interfaces are recognized as an important mechanism to define contracts governing interactions between semi-independent software modules. Well-designed interfaces significantly reduce software complexity and ease maintainability by…
Sight is essential for humans to navigate their surrounding environment independently. Tasks that are simple for the sighted are often close to impossible for the visually impaired. Throughout the years, many researchers dedicated their…
Assistive agents for Blind and Visually Impaired (BVI) users require accessibility alignment as a first-class design objective. Despite rapid progress in agentic AI, most systems are designed and evaluated under assumptions of sighted…
User-centered evaluations are a core requirement in the development of new user related technologies. However, it is often difficult to recruit sufficient participants, especially if the target population is small, particularly busy, or in…
Since prior work has identified that cultural differences influence user design preferences and interaction methods, as well as emphasizing the need to reflect on the appropriateness of popular HCI principles, we believe that it is equally…
Smartphones, the ubiquitous mobile screens now normal parts of everyday social situations, have created a kind of ongoing natural experiment for social scientists. According to Garfinkel's ethnomethodology social action gets its meaning not…
This research explores the accessibility issues with regard to the e-commerce websites in developing countries, through a subjective study of Sri Lankan hotel websites. A web survey and a web content analysis were conducted as the methods…
AI-powered coding assistants can support students in programming courses by providing on-demand explanations and debugging help. However, existing research often focuses on individual tools, leaving a gap in evidence-based design…
Using open-source and creative coding frameworks, a teamof artist-engineers from Portland Community College work-ing with artists who experience Intellectual/Developmentaldisabilities prototyped an ensemble of adapted instrumentsand…