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Reliable automatic evaluation of dialogue systems under an interactive environment has long been overdue. An ideal environment for evaluating dialog systems, also known as the Turing test, needs to involve human interaction, which is…

Computation and Language · Computer Science 2021-09-23 Haoming Jiang , Bo Dai , Mengjiao Yang , Tuo Zhao , Wei Wei

Human conversation relies heavily on conversational implicature, in which speakers convey meanings that are suggested rather than explicitly stated. Although recent large language models exhibit strong conversational fluency, they remain…

Computation and Language · Computer Science 2026-05-26 Hirona Jacqueline Arai , Xiang Ren

Coherent discourse is distinguished from a mere collection of utterances by the satisfaction of a diverse set of constraints, for example choice of expression, logical relation between denoted events, and implicit compatibility with…

Computation and Language · Computer Science 2021-05-11 Anne Beyer , Sharid Loáiciga , David Schlangen

Topic models extract representative word sets - called topics - from word counts in documents without requiring any semantic annotations. Topics are not guaranteed to be well interpretable, therefore, coherence measures have been proposed…

Machine Learning · Computer Science 2014-03-26 Frank Rosner , Alexander Hinneburg , Michael Röder , Martin Nettling , Andreas Both

An open challenge in constructing dialogue systems is developing methods for automatically learning dialogue strategies from large amounts of unlabelled data. Recent work has proposed Next-Utterance-Classification (NUC) as a surrogate task…

Computation and Language · Computer Science 2016-07-26 Ryan Lowe , Iulian V. Serban , Mike Noseworthy , Laurent Charlin , Joelle Pineau

Document-level translation models are usually evaluated using general metrics such as BLEU, which are not informative about the benefits of context. Current work on context-aware evaluation, such as contrastive methods, only measure…

Computation and Language · Computer Science 2024-02-05 Wafaa Mohammed , Vlad Niculae

In this work, we investigate the human perception of coherence in open-domain dialogues. In particular, we address the problem of annotating and modeling the coherence of next-turn candidates while considering the entire history of the…

Computation and Language · Computer Science 2020-06-19 Alessandra Cervone , Giuseppe Riccardi

Abstractive dialogue summarization is the task of distilling conversations into informative and concise summaries. Although reviews have been conducted on this topic, there is a lack of comprehensive work detailing the challenges of…

Computation and Language · Computer Science 2025-04-25 Frederic Kirstein , Jan Philip Wahle , Bela Gipp , Terry Ruas

Open Domain dialog system evaluation is one of the most important challenges in dialog research. Existing automatic evaluation metrics, such as BLEU are mostly reference-based. They calculate the difference between the generated response…

Computation and Language · Computer Science 2020-09-23 Weixin Liang , James Zou , Zhou Yu

Open-domain question answering (Open-QA) is a common task for evaluating large language models (LLMs). However, current Open-QA evaluations are criticized for the ambiguity in questions and the lack of semantic understanding in evaluators.…

Computation and Language · Computer Science 2024-05-28 Peiran Yao , Denilson Barbosa

It is well known that translations generated by an excellent document-level neural machine translation (NMT) model are consistent and coherent. However, existing sentence-level evaluation metrics like BLEU can hardly reflect the model's…

Computation and Language · Computer Science 2022-08-22 Xin Tan , Longyin Zhang , Guodong Zhou

We propose EnDex, the first human-reaction based model to evaluate dialogue engagingness. EnDex is trained on 80k Reddit-based Engagement Dataset (RED) curated using a novel distant-supervision framework. Engagingness is a key measure that…

Computation and Language · Computer Science 2022-10-25 Guangxuan Xu , Ruibo Liu , Fabrice Harel-Canada , Nischal Reddy Chandra , Nanyun Peng

We present three enhancements to existing encoder-decoder models for open-domain conversational agents, aimed at effectively modeling coherence and promoting output diversity: (1) We introduce a measure of coherence as the GloVe embedding…

Computation and Language · Computer Science 2018-11-22 Xinnuo Xu , Ondřej Dušek , Ioannis Konstas , Verena Rieser

In spoken dialogue systems, we aim to deploy artificial intelligence to build automated dialogue agents that can converse with humans. Dialogue systems are increasingly being designed to move beyond just imitating conversation and also…

Computation and Language · Computer Science 2021-11-03 Atharv Singh Patlan , Shiven Tripathi , Shubham Korde

We present "AutoJudge", an automated evaluation method for conversational dialogue systems. The method works by first generating dialogues based on self-talk, i.e. dialogue systems talking to itself. Then, it uses human ratings on these…

Artificial Intelligence · Computer Science 2020-06-26 Jan Deriu , Mark Cieliebak

Open-domain dialogue systems have started to engage in continuous conversations with humans. Those dialogue systems are required to be adjusted to the human interlocutor and evaluated in terms of their perspective. However, it is…

Computation and Language · Computer Science 2024-01-05 Yuma Tsuta , Naoki Yoshinaga , Shoetsu Sato , Masashi Toyoda

Conversational human-likeness plays a central role in human-AI interaction, yet it has remained difficult to define, measure, and optimize. As a result, improvements in human-like behavior are largely driven by scale or broad supervised…

Artificial Intelligence · Computer Science 2026-01-08 Masum Hasan , Junjie Zhao , Ehsan Hoque

The growing number of generative AI-based dialogue systems has made their evaluation a crucial challenge. This paper presents our contribution to this important problem through the Dialogue System Technology Challenge (DSTC-12, Track 1),…

Explicitly modeling emotions in dialogue generation has important applications, such as building empathetic personal companions. In this study, we consider the task of expressing a specific emotion for dialogue generation. Previous…

Computation and Language · Computer Science 2021-09-23 Chengzhang Dong , Chenyang Huang , Osmar Zaïane , Lili Mou

We propose a new benchmark, ComperDial, which facilitates the training and evaluation of evaluation metrics for open-domain dialogue systems. ComperDial consists of human-scored responses for 10,395 dialogue turns in 1,485 conversations…

Computation and Language · Computer Science 2024-06-18 Hiromi Wakaki , Yuki Mitsufuji , Yoshinori Maeda , Yukiko Nishimura , Silin Gao , Mengjie Zhao , Keiichi Yamada , Antoine Bosselut