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Task-oriented dialogue (TOD) systems are required to identify key information from conversations for the completion of given tasks. Such information is conventionally specified in terms of intents and slots contained in task-specific…

Computation and Language · Computer Science 2022-01-25 Jeffrey Zhao , Raghav Gupta , Yuan Cao , Dian Yu , Mingqiu Wang , Harrison Lee , Abhinav Rastogi , Izhak Shafran , Yonghui Wu

Dialogue State Tracking (DST) aims to keep track of users' intentions during the course of a conversation. In DST, modelling the relations among domains and slots is still an under-studied problem. Existing approaches that have considered…

Computation and Language · Computer Science 2022-04-18 Yue Feng , Aldo Lipani , Fanghua Ye , Qiang Zhang , Emine Yilmaz

User simulators are essential to conversational AI, enabling scalable agent development and evaluation through simulated interactions. While current Large Language Models (LLMs) have advanced user simulation capabilities, we reveal that…

Computation and Language · Computer Science 2026-03-10 Shuhaib Mehri , Xiaocheng Yang , Takyoung Kim , Gokhan Tur , Shikib Mehri , Dilek Hakkani-Tür

Dialogue State Tracking (DST) requires precise extraction of structured information from multi-domain conversations, a task where Large Language Models (LLMs) struggle despite their impressive general capabilities. We present GEM…

Computation and Language · Computer Science 2026-05-07 Ziqi Zhu , Adithya Suresh , Tomal Deb , Iman Abbasnejad

Previous zero-shot dialogue state tracking (DST) methods only apply transfer learning, ignoring unlabelled data in the target domain. We transform zero-shot DST into few-shot DST by utilising such unlabelled data via joint and self-training…

Computation and Language · Computer Science 2024-04-04 Chuang Li , Yan Zhang , Min-Yen Kan , Haizhou Li

In a spoken dialogue system, dialogue state tracker (DST) components track the state of the conversation by updating a distribution of values associated with each of the slots being tracked for the current user turn, using the interactions…

Computation and Language · Computer Science 2019-07-29 Rylan Conway , Lambert Mathias

Dialogue contexts are proven helpful in the spoken language understanding (SLU) system and they are typically encoded with explicit memory representations. However, most of the previous models learn the context memory with only one…

Computation and Language · Computer Science 2019-06-06 He Bai , Yu Zhou , Jiajun Zhang , Chengqing Zong

Multi-turn conversation understanding is a major challenge for building intelligent dialogue systems. This work focuses on retrieval-based response matching for multi-turn conversation whose related work simply concatenates the conversation…

Computation and Language · Computer Science 2018-11-07 Zhuosheng Zhang , Jiangtong Li , Pengfei Zhu , Hai Zhao , Gongshen Liu

Dialogue state tracking (DST) is an important step in dialogue management to keep track of users' beliefs. Existing works fine-tune all language model (LM) parameters to tackle the DST task, which requires significant data and computing…

Computation and Language · Computer Science 2023-05-31 Mingyu Derek Ma , Jiun-Yu Kao , Shuyang Gao , Arpit Gupta , Di Jin , Tagyoung Chung , Nanyun Peng

Existing dialogue datasets contain lots of noise in their state annotations. Such noise can hurt model training and ultimately lead to poor generalization performance. A general framework named ASSIST has recently been proposed to train…

Computation and Language · Computer Science 2022-10-25 Fanghua Ye , Xi Wang , Jie Huang , Shenghui Li , Samuel Stern , Emine Yilmaz

Robust state tracking for task-oriented dialogue systems currently remains restricted to a few popular languages. This paper shows that given a large-scale dialogue data set in one language, we can automatically produce an effective…

Computation and Language · Computer Science 2023-02-21 Mehrad Moradshahi , Victoria Tsai , Giovanni Campagna , Monica S. Lam

Recent dialogue systems rely on turn-based spoken interactions, requiring accurate Automatic Speech Recognition (ASR). Errors in ASR can significantly impact downstream dialogue tasks. To address this, using dialogue context from user and…

Computation and Language · Computer Science 2024-08-13 Wonjun Lee , San Kim , Gary Geunbae Lee

Collection of annotated dialogs for training task-oriented dialog systems have been one of the key bottlenecks in improving current models. While dialog response generation has been widely studied on the agent side, it is not evident if…

Computation and Language · Computer Science 2023-10-17 Dustin Axman , Avik Ray , Shubham Garg , Jing Huang

Data augmentation methods have been a promising direction to improve the performance of small models for low-resource dialogue state tracking. However, traditional methods rely on pre-defined user goals and neglect the importance of data…

Computation and Language · Computer Science 2024-06-14 Ming Gu , Yan Yang

Topic drift is a common phenomenon in multi-turn dialogue. Therefore, an ideal dialogue generation models should be able to capture the topic information of each context, detect the relevant context, and produce appropriate responses…

Computation and Language · Computer Science 2020-09-29 Hainan Zhang , Yanyan Lan , Liang Pang , Hongshen Chen , Zhuoye Ding , Dawei Yin

The Dialog State Tracking Challenge 4 (DSTC 4) differentiates itself from the previous three editions as follows: the number of slot-value pairs present in the ontology is much larger, no spoken language understanding output is given, and…

Computation and Language · Computer Science 2016-05-10 Franck Dernoncourt , Ji Young Lee , Trung H. Bui , Hung H. Bui

The use of conversational assistants to search for information is becoming increasingly more popular among the general public, pushing the research towards more advanced and sophisticated techniques. In the last few years, in particular,…

Information Retrieval · Computer Science 2021-04-15 Rafael Ferreira , David Semedo , Joao Magalhaes

In dialogue state tracking (DST), labeling the dataset involves considerable human labor. We propose a new self-training framework for few-shot generative DST that utilize unlabeled data. Our self-training method iteratively improves the…

Computation and Language · Computer Science 2022-11-18 Jihyun Lee , Chaebin Lee , Yunsu Kim , Gary Geunbae Lee

The schema-guided paradigm overcomes scalability issues inherent in building task-oriented dialogue (TOD) agents with static ontologies. Instead of operating on dialogue context alone, agents have access to hierarchical schemas containing…

Computation and Language · Computer Science 2023-03-20 A. Coca , B. H. Tseng , W. Lin , B. Byrne

Existing approaches to dialogue state tracking rely on pre-defined ontologies consisting of a set of all possible slot types and values. Though such approaches exhibit promising performance on single-domain benchmarks, they suffer from…

Artificial Intelligence · Computer Science 2019-10-21 Liliang Ren , Jianmo Ni , Julian McAuley