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Emotion is intrinsic to humans and consequently emotion understanding is a key part of human-like artificial intelligence (AI). Emotion recognition in conversation (ERC) is becoming increasingly popular as a new research frontier in natural…
Customer-provided reviews have become an important source of information for business owners and other customers alike. However, effectively analyzing millions of unstructured reviews remains challenging. While large language models (LLMs)…
Despite recent work in Reading Comprehension (RC), progress has been mostly limited to English due to the lack of large-scale datasets in other languages. In this work, we introduce the first RC system for languages without RC training…
Aspect-based sentiment analysis (ABSA) task is a multi-grained task of natural language processing and consists of two subtasks: aspect term extraction (ATE) and aspect polarity classification (APC). Most of the existing work focuses on the…
E-commerce platforms generate vast amounts of customer behavior data, such as clicks and purchases, from millions of unique users every day. However, effectively using this data for behavior understanding tasks is challenging because there…
Machine Reading Comprehension (MRC) aims to extract answers to questions given a passage. It has been widely studied recently, especially in open domains. However, few efforts have been made on closed-domain MRC, mainly due to the lack of…
Recently, sentiment analysis has seen remarkable advance with the help of pre-training approaches. However, sentiment knowledge, such as sentiment words and aspect-sentiment pairs, is ignored in the process of pre-training, despite the fact…
Contrastive learning techniques have been widely used in the field of computer vision as a means of augmenting datasets. In this paper, we extend the use of these contrastive learning embeddings to sentiment analysis tasks and demonstrate…
Student opinions for a course are important to educators and administrators, regardless of the type of the course or the institution. Reading and manually analyzing open-ended feedback becomes infeasible for massive volumes of comments at…
Writing review for a purchased item is a unique channel to express a user's opinion in E-Commerce. Recently, many deep learning based solutions have been proposed by exploiting user reviews for rating prediction. In contrast, there has been…
With the development of the Internet, natural language processing (NLP), in which sentiment analysis is an important task, became vital in information processing.Sentiment analysis includes aspect sentiment classification. Aspect sentiment…
Referring expression comprehension (REC) aims to localize a target object in an image described by a referring expression phrased in natural language. Different from the object detection task that queried object labels have been…
Heavily pre-trained transformer models such as BERT have recently shown to be remarkably powerful at language modelling by achieving impressive results on numerous downstream tasks. It has also been shown that they are able to implicitly…
Extracting sentiment elements using pre-trained generative models has recently led to large improvements in aspect-based sentiment analysis benchmarks. However, these models always need large-scale computing resources, and they also ignore…
In this paper, we propose a novel method to enhance sentiment analysis by addressing the challenge of context-specific word meanings. It combines the advantages of a BERT model with a knowledge graph based synonym data. This synergy…
The purpose of the study is to investigate the relative effectiveness of four different sentiment analysis techniques: (1) unsupervised lexicon-based model using Sent WordNet; (2) traditional supervised machine learning model using logistic…
Sentiment analysis has attracted increasing attention in e-commerce. The sentiment polarities underlying user reviews are of great value for business intelligence. Aspect category sentiment analysis (ACSA) and review rating prediction (RP)…
This paper focuses on learning domain-oriented language models driven by end tasks, which aims to combine the worlds of both general-purpose language models (such as ELMo and BERT) and domain-specific language understanding. We propose…
BERT has revolutionized the NLP field by enabling transfer learning with large language models that can capture complex textual patterns, reaching the state-of-the-art for an expressive number of NLP applications. For text classification…
Many high performance machine learning models for Aspect-Based Sentiment Classification (ABSC) produce black box models, and therefore barely explain how they classify a certain sentiment value towards an aspect. In this paper, we propose…