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Inspired by conversational reading comprehension (CRC), this paper studies a novel task of leveraging reviews as a source to build an agent that can answer multi-turn questions from potential consumers of online businesses. We first build a…

Computation and Language · Computer Science 2019-11-07 Hu Xu , Bing Liu , Lei Shu , Philip S. Yu

This paper analyzes the pre-trained hidden representations learned from reviews on BERT for tasks in aspect-based sentiment analysis (ABSA). Our work is motivated by the recent progress in BERT-based language models for ABSA. However, it is…

Computation and Language · Computer Science 2020-11-03 Hu Xu , Lei Shu , Philip S. Yu , Bing Liu

The increasing volume of online reviews has made possible the development of sentiment analysis models for determining the opinion of customers regarding different products and services. Until now, sentiment analysis has proven to be an…

Computation and Language · Computer Science 2023-08-01 Elena-Simona Apostol , Alin-Georgian Pisică , Ciprian-Octavian Truică

Aspect-Based Sentiment Analysis (ABSA) studies the consumer opinion on the market products. It involves examining the type of sentiments as well as sentiment targets expressed in product reviews. Analyzing the language used in a review is a…

Computation and Language · Computer Science 2021-03-02 Akbar Karimi , Leonardo Rossi , Andrea Prati

Aspect-Target Sentiment Classification (ATSC) is a subtask of Aspect-Based Sentiment Analysis (ABSA), which has many applications e.g. in e-commerce, where data and insights from reviews can be leveraged to create value for businesses and…

Computation and Language · Computer Science 2019-11-20 Alexander Rietzler , Sebastian Stabinger , Paul Opitz , Stefan Engl

Aspect based sentiment analysis (ABSA) involves three fundamental subtasks: aspect term extraction, opinion term extraction, and aspect-level sentiment classification. Early works only focused on solving one of these subtasks individually.…

Computation and Language · Computer Science 2021-04-08 Yue Mao , Yi Shen , Chao Yu , Longjun Cai

The World Wide Web holds a wealth of information in the form of unstructured texts such as customer reviews for products, events and more. By extracting and analyzing the expressed opinions in customer reviews in a fine-grained way,…

Computation and Language · Computer Science 2017-09-20 Soufian Jebbara , Philipp Cimiano

When making an online purchase, it becomes important for the customer to read the product reviews carefully and make a decision based on that. However, reviews can be lengthy, may contain repeated, or sometimes irrelevant information that…

Computation and Language · Computer Science 2021-05-04 Saurabh Jain , Guokai Tang , Lim Sze Chi

Multiple-Choice Reading Comprehension (MCRC) requires the model to read the passage and question, and select the correct answer among the given options. Recent state-of-the-art models have achieved impressive performance on multiple MCRC…

Computation and Language · Computer Science 2019-10-29 Chenglei Si , Shuohang Wang , Min-Yen Kan , Jing Jiang

In the field of car evaluation, more and more netizens choose to express their opinions on the Internet platform, and these comments will affect the decision-making of buyers and the trend of car word-of-mouth. As an important branch of…

Computation and Language · Computer Science 2022-06-07 Xingchen Liu , Yawen Li , Yingxia Shao , Ang Li , Jian Liang

Aspect-Based Sentiment Analysis (ABSA) deals with the extraction of sentiments and their targets. Collecting labeled data for this task in order to help neural networks generalize better can be laborious and time-consuming. As an…

Machine Learning · Computer Science 2020-10-26 Akbar Karimi , Leonardo Rossi , Andrea Prati

Aspect-based sentiment analysis (ABSA) aims to associate a text with a set of aspects and infer their respective sentimental polarities. State-of-the-art approaches are built on fine-tuning pre-trained language models, focusing on learning…

Computation and Language · Computer Science 2024-08-26 Murtadha Ahmed , Bo Wen , Shengfeng Pan , Jianlin Su , Luo Ao , Yunfeng Liu

This paper studies continual learning (CL) of a sequence of aspect sentiment classification (ASC) tasks. Although some CL techniques have been proposed for document sentiment classification, we are not aware of any CL work on ASC. A CL…

Computation and Language · Computer Science 2021-12-21 Zixuan Ke , Hu Xu , Bing Liu

Pre-trained language models have achieved human-level performance on many Machine Reading Comprehension (MRC) tasks, but it remains unclear whether these models truly understand language or answer questions by exploiting statistical biases…

Computation and Language · Computer Science 2021-05-26 Jieyu Lin , Jiajie Zou , Nai Ding

Aspect sentiment triplet extraction (ASTE), which aims to identify aspects from review sentences along with their corresponding opinion expressions and sentiments, is an emerging task in fine-grained opinion mining. Since ASTE consists of…

Computation and Language · Computer Science 2021-03-16 Shaowei Chen , Yu Wang , Jie Liu , Yuelin Wang

Customer feedback is invaluable to companies as they refine their products. Monitoring customer feedback can be automated with Aspect Level Sentiment Classification (ALSC) which allows us to analyse specific aspects of the products in…

Computation and Language · Computer Science 2023-07-13 Dhruv Mullick , Bilal Ghanem , Alona Fyshe

Previous works on emotion recognition in conversation (ERC) follow a two-step paradigm, which can be summarized as first producing context-independent features via fine-tuning pretrained language models (PLMs) and then analyzing contextual…

Computation and Language · Computer Science 2023-01-18 Xiangyu Qin , Zhiyu Wu , Jinshi Cui , Tingting Zhang , Yanran Li , Jian Luan , Bin Wang , Li Wang

Aspect-based sentiment analysis aims to identify the sentiment polarity of a specific aspect in product reviews. We notice that about 30% of reviews do not contain obvious opinion words, but still convey clear human-aware sentiment…

Computation and Language · Computer Science 2021-11-04 Zhengyan Li , Yicheng Zou , Chong Zhang , Qi Zhang , Zhongyu Wei

The e-commerce has started a new trend in natural language processing through sentiment analysis of user-generated reviews. Different consumers have different concerns about various aspects of a specific product or service. Aspect category…

Computation and Language · Computer Science 2019-06-24 Sajad Movahedi , Erfan Ghadery , Heshaam Faili , Azadeh Shakery

Machine reading comprehension has made great progress in recent years owing to large-scale annotated datasets. In the clinical domain, however, creating such datasets is quite difficult due to the domain expertise required for annotation.…

Computation and Language · Computer Science 2020-05-05 Xiang Yue , Bernal Jimenez Gutierrez , Huan Sun
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