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The content quality of shared knowledge in Stack Overflow (SO) is crucial in supporting software developers with their programming problems. Thus, SO allows its users to suggest edits to improve the quality of a post (i.e., question and…

Software Engineering · Computer Science 2022-10-10 Saikat Mondal , Gias Uddin , Chanchal Roy

React is a popular JavaScript framework in modern web application development. Due to its high performance and efficiency, many developers use this framework. Although React library offers many advantages, it is not without its challenges.…

Software Engineering · Computer Science 2025-07-08 Vanesya Aura Ardity , Yusuf Sulistyo Nugroho , Syful Islam

Images are increasingly being shared by software developers in diverse channels including question-and-answer forums like Stack Overflow. Although prior work has pointed out that these images are meaningful and provide complementary…

Software Engineering · Computer Science 2023-03-29 Dong Wang , Tao Xiao , Christoph Treude , Raula Gaikovina Kula , Hideaki Hata , Yasutaka Kamei

Comments in software are critical for maintenance and reuse. But apart from prescriptive advice, there is little practical support or quantitative understanding of what makes a comment useful. In this paper, we introduce the task of…

Software Engineering · Computer Science 2018-06-13 Annie Louis , Santanu Kumar Dash , Earl T. Barr , Charles Sutton

Large language models are known to produce outputs that are plausible but factually incorrect. To prevent people from making erroneous decisions by blindly trusting AI, researchers have explored various ways of communicating factuality…

Human-Computer Interaction · Computer Science 2025-08-12 Hyo Jin Do , Werner Geyer

Modern recommender systems face an increasing need to explain their recommendations. Despite considerable progress in this area, evaluating the quality of explanations remains a significant challenge for researchers and practitioners. Prior…

Artificial Intelligence · Computer Science 2022-11-18 Yuanshun Yao , Chong Wang , Hang Li

This work presents a framework for assessing whether large language models (LLMs) encode more factual knowledge in their parameters than what they express in their outputs. While a few studies hint at this possibility, none has clearly…

Computation and Language · Computer Science 2025-08-07 Zorik Gekhman , Eyal Ben David , Hadas Orgad , Eran Ofek , Yonatan Belinkov , Idan Szpektor , Jonathan Herzig , Roi Reichart

Stack Overflow and other similar forums are used commonly by developers to seek answers for their software development as well as privacy-related concerns. Recently, ChatGPT has been used as an alternative to generate code or produce…

Software Engineering · Computer Science 2024-06-13 Zack Delile , Sean Radel , Joe Godinez , Garrett Engstrom , Theo Brucker , Kenzie Young , Sepideh Ghanavati

Community Question-Answering platforms, such as Stack Overflow (SO), are valuable knowledge exchange and problem-solving resources. These platforms incorporate mechanisms to assess the quality of answers and participants' expertise, ideally…

Computers and Society · Computer Science 2026-02-02 Maddalena Amendola , Cosimo Rulli , Carlos Castillo , Andrea Passarella , Raffaele Perego

With the increase in acceptance of open source platforms for knowledge sharing, Question and Answer (Q\&A) websites such as Stack Overflow have become increasingly popular in the programming domain. Many novice programmers visit Stack…

Software Engineering · Computer Science 2020-06-18 Akhila Sri Manasa Venigalla , Sridhar Chimalakonda

Millions of users visit Stack Overflow regularly to ask community for answers to their programming questions. However, like many other platforms, Stack Overflow consistently struggles with low user retention and declining levels of user…

Computers and Society · Computer Science 2025-09-09 Denis Helic , Tiago Santos

Stack Overflow has been heavily used by software developers as a popular way to seek programming-related information from peers via the internet. The Stack Overflow community recommends users to provide the related code snippet when they…

Software Engineering · Computer Science 2021-07-06 Zhipeng Gao , Xin Xia , John Grundy , David Lo , Yuan-Fang Li

Community Question Answering platforms such as Stack Overflow help a wide range of users solve their challenges online. As the popularity of these communities has grown over the years, both the number of members and posts have escalated.…

Software Engineering · Computer Science 2020-06-02 Mohammadrezar Tavakoli , Maliheh Izadi , Abbas Heydarnoori

Background: Sub-optimal code is prevalent in software systems. Developers may write low-quality code due to many reasons, such as lack of technical knowledge, lack of experience, time pressure, management decisions, and even unhappiness.…

Software Engineering · Computer Science 2022-04-15 Chaiyong Ragkhitwetsagul , Matheus Paixao

Online conversations are often interrupted by trolling, which causes emotional distress and conflict among users. Previous research has focused on moderating harmful content after it has been posted, but ways to manage emotions in real-time…

Computers and Society · Computer Science 2025-07-16 Akriti Verma , Shama Islam , Valeh Moghaddam , Adnan Anwar

Online knowledge platforms such as Stack Overflow and Wikipedia rely on a large and diverse contributor community. Despite efforts to facilitate onboarding of new users, relatively few users become core contributors, suggesting the…

Computers and Society · Computer Science 2020-10-09 Timur Bachschi , Aniko Hannak , Florian Lemmerich , Johannes Wachs

With the increase in online news consumption, to maximize advertisement revenue, news media websites try to attract and retain their readers on their sites. One of the most effective tools for reader engagement is commenting, where news…

Information Retrieval · Computer Science 2026-02-09 Ankan Mullick , Sayan Ghosh , Ritam Dutt , Avijit Ghosh , Abhijnan Chakraborty

Technical Q&A sites have become essential for software engineers as they constantly seek help from other experts to solve their work problems. Despite their success, many questions remain unresolved, sometimes because the asker does not…

Software Engineering · Computer Science 2019-03-25 Fabio Calefato , Filippo Lanubile , Nicole Novielli

The increasing reliance on digital information necessitates advancements in conversational search systems, particularly in terms of information transparency. While prior research in conversational information-seeking has concentrated on…

Information Retrieval · Computer Science 2024-05-07 Weronika Łajewska , Damiano Spina , Johanne Trippas , Krisztian Balog

Although counterfactual explanations are a popular approach to explain ML black-box classifiers, they are less widespread in NLP. Most methods find those explanations by iteratively perturbing the target document until it is classified…

Computation and Language · Computer Science 2024-04-24 Julien Delaunay , Luis Galárraga , Christine Largouët