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A growing number of people are working as part of on-line crowd work, which has been characterized by its low wages; yet, we know little about wage distribution and causes of low/high earnings. We recorded 2,676 workers performing 3.8…
Crowd markets have traditionally limited workers by not providing transparency information concerning which tasks pay fairly or which requesters are unreliable. Researchers believe that a key reason why crowd workers earn low wages is due…
Crowdsourcing markets provide workers with a centralized place to find paid work. What may not be obvious at first glance is that, in addition to the work they do for pay, crowd workers also have to shoulder a variety of unpaid invisible…
Microtask crowdsourcing is increasingly critical to the creation of extremely large datasets. As a result, crowd workers spend weeks or months repeating the exact same tasks, making it necessary to understand their behavior over these long…
Crowdsourcing is a form of "peer production" in which work traditionally performed by an employee is outsourced to an "undefined, generally large group of people in the form of an open call." We present a model of workers supplying labor to…
Crowdsourcing is a common approach to rapidly annotate large volumes of data in machine learning applications. Typically, crowd workers are compensated with a flat rate based on an estimated completion time to meet a target hourly wage.…
Crowdsourcing markets like Amazon's Mechanical Turk (MTurk) make it possible to task people with small jobs, such as labeling images or looking up phone numbers, via a programmatic interface. MTurk tasks for processing datasets with humans…
As the use of crowdsourcing increases, it is important to think about performance optimization. For this purpose, it is possible to think about each worker as a HPU(Human Processing Unit), and to draw inspiration from performance…
Allowing members of the crowd to propose novel microtasks for one another is an effective way to combine the efficiencies of traditional microtask work with the inventiveness and hypothesis generation potential of human workers. However,…
Digital workers on crowdsourcing platforms (e.g., Amazon Mechanical Turk, Appen, Clickworker, Prolific) play a crucial role in training and improving AI systems, yet they often face low pay, unfair conditions, and a lack of recognition for…
Crowd work has the potential of helping the financial recovery of regions traditionally plagued by a lack of economic opportunities, e.g., rural areas. However, we currently have limited information about the challenges facing crowd…
We study the causal effects of financial incentives on the quality of crowdwork. We focus on performance-based payments (PBPs), bonus payments awarded to workers for producing high quality work. We design and run randomized behavioral…
We introduce the problem of Task Assignment and Sequencing (TAS), which adds the timeline perspective to expert crowdsourcing optimization. Expert crowdsourcing involves macrotasks, like document writing, product design, or web development,…
Despite a plethora of research dedicated to designing HITs for non-workstations, there is a lack of research looking specifically into workers' perceptions of the suitability of these devices for managing and completing work. In this work,…
While microtask crowdsourcing provides a new way to solve large volumes of small tasks at a much lower price compared with traditional in-house solutions, it suffers from quality problems due to the lack of incentives. On the other hand,…
Microtask crowdsourcing is the practice of breaking down an overarching task to be performed into numerous, small, and quick microtasks that are distributed to an unknown, large set of workers. Microtask crowdsourcing has shown potential in…
We investigate the feasibility of obtaining highly trustworthy results using crowdsourcing on complex engineering tasks. Crowdsourcing is increasingly seen as a potentially powerful way of increasing the supply of labor for solving…
This paper proposes the framework of an efficient gig-work management system. A gig-work management system recommends one-off tasks with information about task hours and wages to gig-workers. To enable effective management, this paper…
Mobile crowdsourcing refers to systems where the completion of tasks necessarily requires physical movement of crowdworkers in an on-demand workforce. Evidence suggests that in such systems, tasks often get assigned to crowdworkers who…
Current crowdsourcing platforms provide little support for worker feedback. Workers are sometimes invited to post free text describing their experience and preferences in completing tasks. They can also use forums such as Turker Nation1 to…