Related papers: Benchmarking Natural Language Understanding Servic…
A long-standing goal of task-oriented dialogue research is the ability to flexibly adapt dialogue models to new domains. To progress research in this direction, we introduce DialoGLUE (Dialogue Language Understanding Evaluation), a public…
Natural language understanding (NLU) is the task of semantic decoding of human languages by machines. NLU models rely heavily on large training data to ensure good performance. However, substantial languages and domains have very few data…
To build a conversational agent that interacts fluently with humans, previous studies blend knowledge or personal profile into the pre-trained language model. However, the model that considers knowledge and persona at the same time is still…
Consistency is one of the major challenges faced by dialogue agents. A human-like dialogue agent should not only respond naturally, but also maintain a consistent persona. In this paper, we exploit the advantages of natural language…
We report results of a comparison of the accuracy of crowdworkers and seven Natural Language Processing (NLP) toolkits in solving two important NLP tasks, named-entity recognition (NER) and entity-level sentiment (ELS) analysis. We here…
Concept tagging is a type of structured learning needed for natural language understanding (NLU) systems. In this task, meaning labels from a domain ontology are assigned to word sequences. In this paper, we review the algorithms developed…
Chatbots are intelligent software built to be used as a replacement for human interaction. Existing studies typically do not provide enough support for low-resource languages like Bangla. Due to the increasing popularity of social media, we…
Personality Recognition in Conversation (PRC) aims to identify the personality traits of speakers through textual dialogue content. It is essential for providing personalized services in various applications of Human-Computer Interaction…
Proactively predicting a users next utterance in human-machine dialogue can streamline interaction and improve user experience. Existing commercial API-based solutions are subject to privacy concerns while deploying general-purpose LLMs…
While interacting with chatbots, users may elicit multiple intents in a single dialogue utterance. Instead of training a dedicated multi-intent detection model, we propose DialogUSR, a dialogue utterance splitting and reformulation task…
Over the last few years natural language interfaces (NLI) for databases have gained significant traction both in academia and industry. These systems use very different approaches as described in recent survey papers. However, these systems…
Artificial intelligence and natural language processing (NLP) are increasingly being used in customer service to interact with users and answer their questions. The goal of this systematic review is to examine existing research on the use…
With the development of Natural Language Processing, Automatic question-answering system such as Waston, Siri, Alexa, has become one of the most important NLP applications. Nowadays, enterprises try to build automatic custom service…
Natural language understanding (NLU) in the context of goal-oriented dialog systems typically includes intent classification and slot labeling tasks. Existing methods to expand an NLU system to new languages use machine translation with…
End-to-end spoken language understanding (SLU) has recently attracted increasing interest. Compared to the conventional tandem-based approach that combines speech recognition and language understanding as separate modules, the new approach…
Human intelligence has the remarkable ability to adapt to new tasks and environments quickly. Starting from a very young age, humans acquire new skills and learn how to solve new tasks either by imitating the behavior of others or by…
Understanding the intention of the users and recognizing the semantic entities from their sentences, aka natural language understanding (NLU), is the upstream task of many natural language processing tasks. One of the main challenges is to…
Natural language interfaces (NLIs) for data visualization are becoming increasingly popular both in academic research and in commercial software. Yet, there is a lack of empirical understanding of how people specify visualizations through…
Large language models (LLMs) are increasingly integrated into autonomous systems, giving rise to a new class of software known as Agentware, where LLM-powered agents perform complex, open-ended tasks in domains such as software engineering,…
In this paper we present DELTA, a deep learning based language technology platform. DELTA is an end-to-end platform designed to solve industry level natural language and speech processing problems. It integrates most popular neural network…